Customer Support & Sales

• Inbound Handling: Addressing customer inquiries, complaints, and providing support or solutions.
• Lead Generation: Identifying and qualifying potential customers through phone conversations.
• Sales and Follow-up: Persuading customers to make purchases or schedule appointments and following up on leads.
• Customer Relationship Management: Maintaining accurate records of interactions and building relationships with customers.
• Product Knowledge: Staying up-to-date on products, services, and company policies.
• Meeting Targets: Achieving daily or weekly call targets and contributing to team goals.
• Feedback Collection: Gathering customer feedback to improve products or services.
• Complaint Resolution: Addressing and resolving customer complaints professionally.
• CRM Updates: Maintaining accurate records of customer interactions in the CRM system.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person

Speak with the employer
+91 8939410546