Customer Support Executive Voice Process

As a member of the voice support team, your primary role will be to handle customer calls and provide effective resolutions. You will play a crucial part in ensuring customer satisfaction through clear communication and problem-solving skills. Key Responsibilities: - Handle inbound and outbound customer calls - Listen actively to customer concerns and provide appropriate solutions - Maintain a high level of professionalism and empathy in all interactions - Collaborate with team members to ensure seamless customer service experience Qualifications Required: - Graduate or Undergraduate in any stream - Freshers and experienced candidates are welcome to apply - Proficient in English and Hindi languages - Willingness to work in rotational shifts In addition to a fixed salary, you will have the opportunity to earn performance incentives. This role also offers growth opportunities for individuals looking to advance their careers in the customer service industry. Please note that this position is full-time and permanent, suitable for both freshers and experienced professionals. You will be based in Amritsar, Punjab, and expected to work in person at the office location. If there are any additional details about the company or benefits that were not included in the job description, please provide them so I can incorporate them into the final job description.,