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Customer Support Executive

0 - 3 years

3 - 4 Lacs

Pune, Maharashtra

Posted:5 days ago| Platform:

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Skills Required

English Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive (Voice) Location: Pune Employment Type: Full-Time, Permanent Job Description: We are seeking enthusiastic and customer-focused individuals for the role of Customer Support Executive (Voice) . This role is ideal for candidates who are passionate about delivering excellent customer service and are comfortable communicating in both English and Hindi. Key Responsibilities: Handle customer queries and concerns via voice calls Provide effective solutions and ensure customer satisfaction Maintain a positive and professional attitude toward customers at all times Record customer interactions and maintain accurate records Collaborate with internal teams to resolve issues Requirements: Experience: 0 to 3 years in a customer support or similar role Languages: Proficiency in English and Hindi (both spoken) Education: Any undergraduate degree (UG: Any Graduate) Shift: Rotational shifts (including night shifts, if applicable) Location: Pune Compensation: Freshers: ₹3 LPA Experienced Candidates (up to 3 years): Up to ₹4 LPA Industry: BPM / BPO Department: Customer Success, Service & Operations Role Category: Customer Success Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Schedule: Rotational shift Work Location: In person

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