Customer Support Executive

0 - 31 years

2 - 3 Lacs

Marathahalli Bengaluru/bangalore

Posted:9 months ago

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Job Description

KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Requirements:  Problem-solving skills Ability to handle stress well Ability to listen and pay attention to details Possess a pleasant and coupled with fluency in Hindi

Skills Required

support service negotiation escalation resolve

Work Mode

On-site

Job Type

Full Time

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