1 - 3 Lacs
Posted:14 hours ago
* Handle merchant queries through calls, emails & WhatsApp
* Resolve issues related to POS machines, transactions & settlements
* Conduct welcome calls and guide merchants on product usage
* Follow up on complaints and ensure timely resolution
* Educate merchants about offers and campaigns
* Promote additional services (Upselling/Cross-selling)
* Maintain records of customer interactions and resolutions
Required Skills:
* Good communication skills in English & Tamil
* Customer handling and problem-solving skills
* Ability to manage high call volumes
* Basic knowledge of POS, UPI & digital payments
* CRM/Ticketing system knowledge is an added advantage
Eligibility:
* Minimum 12th Pass
* Age below 35 years
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
Free courses, interview questions and practice for each skill.
Full Time
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