customer support executive

Job Title: Customer Support Executive (Female - Work From Home)
Location: Calicut (Nearby candidates preferred)
Job Type: Part-Time / Work From Home (with Office Visits)

Company Overview

We are a trusted and growing provider of CCTV and Security Solutions based in Calicut. To strengthen our customer service team, we are looking for a motivated and reliable Customer Support Executive to handle customer inquiries and provide excellent service.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and courteously.
• Follow up with potential and existing customers to address inquiries and provide necessary information.
• Maintain accurate records of customer interactions, inquiries, and follow-ups.
• Coordinate effectively with the sales and support teams to ensure timely service delivery.
• Deliver exceptional customer support to maintain high levels of customer satisfaction.

Requirements

Location: Must be based in or near Calicut Town (local candidates preferred).
Work Setup: Work from home with mandatory office visits twice a week.
Device: A personal laptop is required to perform daily duties.
Communication: Good communication skills in Malayalam and basic English.
Gender Preference: Female candidates preferred.
Connectivity: A SIM will be provided by the company for official calls.

Salary

₹10,000 – ₹12,000 per month

Job Types: Full-time, Fresher, Internship

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

• Day shift

Work Location: In person