Customer Support Chat Support Non Voice

3 Lacs

India

Posted:5 days ago

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Job Description

Job Title: Customer Support Executive – Email & Chat Support (Non-Voice)

Work Mode: As per company requirements

Key Responsibilities

  • Handle customer queries through email and live chat.
  • Provide accurate and timely responses to customer inquiries.
  • Resolve customer issues professionally and efficiently.
  • Maintain high standards of customer satisfaction.
  • Follow company guidelines and process procedures.

Eligibility Criteria

  • Excellent written and verbal English communication skills (C1 level).
  • Strong typing, comprehension, and problem-solving skills.
  • Ability to handle customer queries professionally.
  • Freshers and experienced candidates can apply.
  • Flexibility to work in rotational shifts, if required.
  • Communication: Excellent English Communication Skills (C1 Level) Cab Facility: Two-Way Cab Provided Working Days: 5 Days a Week Experience: Freshers and Experienced

Benefits

  • Five-day working schedule.
  • Two-way cab facility.
  • Opportunity to work in an international customer support process.
  • Career growth opportunities.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Paid time off

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Customer support: 1 year (Required)

Work Location: In person

Skills Required

Customer Support Chat Support NON Voice Email & Chat Customer Queries Live Chat Customer Satisfaction Health Insurance Life Insurance 12th Pass Customer service Chat and email support

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Job Type

Full Time

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