1 - 3 years
2 - 3 Lacs
Posted:15 hours ago
Job Role – Customer Support Executive (Front Desk & Administration)
1. Front Desk Management: Manage daily front desk operations, handle incoming calls, welcome visitors and ensure a professional and pleasant guest experience.
2. Office & Complex Administration: Oversee day-to-day office administration, coordinate with housekeeping, security and maintenance teams, and ensure smooth functioning of the premises.
3. Guest Relations: Attend to guests, address queries and complaints promptly, coordinate visitor requirements and maintain high standards of hospitality and service.
4. Conference Room Management: Manage conference room bookings, meeting arrangements, cleanliness, refreshments and necessary facilities to ensure seamless meetings.
5. Lead Calling & Follow-ups: Make outbound calls to prospective customers, follow up on enquiries, maintain lead records, schedule site visits and coordinate with the sales team for conversions.
Candidate Requirements: Presentable, well-groomed and confident personality with excellent English and Hindi communication skills, strong interpersonal abilities, a customer-centric attitude, proficiency in MS Office and the ability to multitask efficiently.
Preferred Experience: 1–3 years in front desk operations, customer service, hospitality or office administration.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹26,000.00 per month
Benefits:
Education:
Language:
Work Location: In person
Free courses, interview questions and practice for each skill.
Full Time
TAT:VM DEVELOPERS PVT. LTD
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