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Customer Support Associate

Hinship services LLP

1 Lacs

Mumbai

Posted:2 days ago

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Job Description

(Immidiate hiring) - Freshers and experienced both can apply - Shipping & logistics

Customer Support Executive - Operations – Shipping & Logistics

(No calling work only Mailing & Excel - Operations)

Friendly enviroment to work

Job Summary
Provide customer support for shipment bookings, cargo tracking, documentation, billing inquiries, and shipment updates. Coordinate with internal teams and customers to ensure smooth shipment execution and excellent service.

Interested Candidate can whatsapp HR Ryaan - 8655345484

Key Responsibilities

  • Handle customer inquiries related to shipments and bookings.
  • Provide shipment status updates and resolve customer issues.
  • Coordinate with operations, shipping lines, agents, and transporters.
  • Manage shipping documents, invoices, and customer requests.
  • Follow up on pending cases and ensure timely resolution.
  • Maintain accurate records and reports.

Requirements

  • Proficiency in Excel

Interested Candidate whatsapp their Resume to HR Ryaan - 8655345484

Location Kharghar, Navi Mumb

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

Skills Required

Customer Support Logistics Excel Billing Customer service Supply chain and logistics

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Job Type

Full Time

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Hinship services LLP

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