Customer Support and Operations

Job Description: As a product expert, your primary responsibility will be assisting new and existing customers with any queries they may have. You will need to respond to emails and messages promptly, ensuring timely resolution of their issues. Your ability to handle unresolved questions and ensure satisfactory resolutions will be crucial in maintaining high service delivery and customer satisfaction levels. Key Responsibilities: - Be a product expert and assist customers with any queries they may have - Respond to emails and messages in a timely manner - Handle unresolved questions of customers efficiently - Ensure satisfactory resolution of various issues - Maintain high service delivery and customer satisfaction levels Qualifications Required: - Strong spoken and written English skills with clear and concise communication - Problem-solving abilities to efficiently answer queries - Proficiency in speaking any regional language such as Kannada, Telugu, Tamil, Malayalam, or Marathi - Good knowledge of using a laptop/computer with above-average typing skills - Exceptional attention to detail,