Customer Support And Onboarding

We are seeking a dynamic content creator to become a part of our team, responsible for managing our blog and enhancing our social media presence. The primary goal is to effectively communicate product features to existing users while attracting new users through engaging content on related subjects. Your responsibilities will include: - Identifying noteworthy features and benefits to highlight. - Providing insightful responses on Quora. - Crafting informative blog posts on relevant topics. - Maintaining the FAQs section by addressing customer inquiries. - Launching social media campaigns to promote new features. - Enhancing conversion rates through improved communication strategies. The ideal candidate should have a portfolio showcasing a minimum of 10 articles published on a blog or as Quora answers, preferably in the realms of B2B software or financial services. Key requirements for this role include: - Proficiency in English with meticulous attention to grammar. - Active engagement on various social media platforms beyond just Instagram. - Prior experience collaborating with bloggers or social media influencers is advantageous. - Proficiency in design tools such as Canva, Photoshop, and Illustrator is a plus. - Familiarity with ChatGPT functionality. - A perpetually optimistic outlook. Educational background, age, and gender are non-discriminatory factors in our selection process. Refrens.com is dedicated to establishing a business network of freelancers and agencies, and you will have the opportunity to work directly with the company's founders, Naman Sarawagi and Mohit Jain. For more insights into our organization, please visit: https://inc42.com/startups/how-refrens-is-building-a-market-network-for-indian-gig-economy/ Founders: - Naman Sarawagi: First PM at Freecharge | ZipDial. Founder at FindYogi. Early Investor at DailyNinja, Cashfree, Holidify, Piggyride, and more. - Mohit Jain: Tech Adviser at DailyNinja, SuperProcure, 121Policy.com. CTO at FindYogi.,