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Teleperformance (TP)
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Customer Service Representative

Customer Service Representative

Teleperformance (TP)

0 - 1 years

3 Lacs

Mohali

Posted:8 months ago

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Job Description

Chat Support Executive (B&M)

Line of Business (LOB)

Chat Support

Role Overview

Chat Support Executives

Key Responsibilities

Handle customer queries via chat in a timely and professional manner
Provide accurate information and resolve issues effectively
Maintain quality standards, compliance, and customer satisfaction metrics
Document interactions clearly and accurately
Adhere to shift schedules, attendance, and company policies

Skills Required

excellent verbal and written communication skills typing skills non voice process international chat process

Work Mode

Work from Office

Job Type

Full Time

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Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

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