Customer Service Representative

Customer Support Executive – Blended Process (Voice & Chat)

Locations: Gurugram, Delhi & Noida
Salary: ₹3 LPA – ₹5 LPA
Experience: Freshers & Experienced Candidates
Communication: V4–V5 English Communication
Job Type: Full-Time
Industry: BPO / Customer Service

Job Overview

We are hiring Customer Support Executives for Blended Process (Voice + Chat) openings across Gurugram, Delhi and Noida.

This is a great opportunity for freshers and experienced candidates looking to build or grow their careers in the customer support industry.

Candidates with strong English communication skills, basic computer knowledge and a customer-focused approach are encouraged to apply.

Key Responsibilities

• Handle customer queries through inbound and outbound calls and chat support.
• Assist customers with their questions, complaints and service-related concerns.
• Provide accurate information and resolve issues efficiently.
• Manage multiple customer interactions while maintaining service quality.
• Ensure a positive customer experience and high customer satisfaction.
• Follow process guidelines and achieve assigned performance targets.

Eligibility Criteria

• Freshers and experienced candidates can apply.
• V4–V5 English communication skills are mandatory.
• Good verbal and written communication skills.
• Basic computer knowledge and typing skills.
• Strong problem-solving and customer-handling abilities.
• Comfortable handling both voice and chat interactions.
• Flexible to work in rotational shifts, as per process requirements.

Salary & Benefits

• Annual CTC: ₹3 LPA – ₹5 LPA.
• Salary depends on experience, communication skills and the specific opening.
• Multiple opportunities across Delhi NCR.

Job Locations

• Gurugram (Gurgaon)
• Delhi
• Noida

How to Apply

Interested candidates can share their updated CV:

Contact / WhatsApp: 9532074825
Email: alham.sheikh@talentbridgecareers.com
Website: www.talentbridgecareers.com

Recruitment assistance is completely FREE. No registration fee.

Pay: ₹250,000.00 - ₹500,000.00 per year

Benefits:

• Provident Fund

Ability to commute/relocate:

• Gurgaon H.O, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you a fresher or experienced candidate?
• What is your current CTC / last drawn salary?
• What is your expected CTC?
• What is your notice period?
• Are you comfortable working from the office in Gurugram, Delhi or Noida?

Language:

• English (Preferred)

Work Location: In person