Customer Service Representative international BPO

As a Customer Service Representative Officer for an international BPO in Mohali, your role will involve handling non-voice processes for both chat and email. This is a sitting profile with no field work involved. Key Responsibilities: - Responding to customer queries and issues through chat and email - Providing excellent customer service with a focus on problem resolution - Utilizing good communication skills to interact effectively with customers - Demonstrating proficiency in basic computer operations Qualifications Required: - Minimum 12th grade education is mandatory - Graduates and postgraduates are also welcome to apply - Both male and female candidates are required - Freshers as well as experienced individuals can apply - Strong communication skills and a good understanding of computer operations are essential,