Customer Service Representative - Gurgaon/International Voice/Day Shift

Job Description

Key Responsibilities Address and resolve customer queries professionally via phone and chat. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives, and ensure timely follow-ups. Adhere to company communication guidelines, procedures, and policies. Whatsapp CV - 9560932363 Job Details Salary: ₹26,000 - ₹30,000/month (CTC) Shift: 5 Days Working; Rotational Shifts with Rotational Weekly Offs. Work Mode: Work From Office (Udyog Vihar, Gurugram) Cab facility: Both-side cabs provided (within 20km area) Whatsapp CV - 9560932363 Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Language: English (Required) Location: Delhi, Delhi (Required) Work Location: In person Speak with the employer +91 9560932363