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Grampro Business Services
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Customer Service officer (CSO)

Customer Service officer (CSO)

Grampro Business Services

1 - 5 years

2 - 5 Lacs

Durg, Raigarh, Bilaspur

Posted:2 months ago| Platform:

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Skills Required

Customer Service branch sales customer management banking operations branch management sales customer support disbursement audit compliance branch operations cse portfolio management customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills Customer Management Customer Acquisition Customer Service Team management Description Target and Manpower planning for the region Ensure recruitment and training of manpower - Branch manager/Branch Sales Managers/BCM/BOM Will be responsible for meeting disbursements targets month on month. Identifying business clusters with high potential and execute penetration strategies. Tracking and improving branch profitability and portfolio quality Meeting business target including Fee income and cross sell Monitoring and mentoring the team and creating career path for team Keeping a regular track of competition and reporting new products / market developments to upstream. Managing the X bucket collection and overall portfolio management Managing internal and external audit compliance Location: Raipura

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Grampro Business Services

www.gramprobusinessservices.com

Business Consulting

Business City

50-100 Employees

168 Jobs

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Skills Required

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