80599 Customer Service Jobs - Page 42

Job role : Cashier Job shift : General shift Salary package : 15000 to 20000 Job Responsibilities: The cashier is responsible for ensuring a pleasant and efficient checkout experience for customers. This role involves handling monetary transactions, providing excellent customer service, and maintaining the cleanliness and organization of the checkout area. The ideal candidate is friendly, detail-oriented, and capable of working in a fast-paced environment. Operate cash registers, point-of-sale (POS) systems, and other payment equipment. Process cash, credit, debit, and other forms of payment accurately. Issue receipts, refunds, and exchanges following company policies. ount and verify the cash drawer at the start and end of each shift. Maintain accurate records of transactions and report discrepancies to supervisors. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Work Location: In person

Role: Inside sales Location: Maduravoyal Languages: *Tamil (Required)* Eligibility: Any degree, freshers welcome Vacancy : 25+ Age: Any age Key Responsibilities: * Handle inbound & outbound calls * Assist customers with queries & product info * Maintain customer records *Promote and Sell products via call Why 2K Shopee? * Competitive salary * Career growth opportunities Apply now: Send your resume to [email protected] or call 93454 02688 Job Types: Full-time, Permanent, Fresher Pay: ₹11,788.40 - ₹15,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Fixed shift Weekend availability Work Location: In person

Join a high-growth sales environment where your commitment to personal and professional development is valued. We offer structured learning, mentorship, and a clear path to career advancement Job Responsibilities Identify and prospect channel partners - Chartered Accountants/ Property Consultants/ Wealth Managers through daily market visits (Yes, we strongly believe that cold calling make the best sales leaders) Build relationships/alliances with Chartered Accountants, Independent Mortgage Advisors and small to mid-size Mortgage Advisory Firms to generate Mortgage Leads Create and maintain a database of CAs and sub-DSAs in the assigned geography Keep a track of Chartered Accountants of clients serviced by us and explore incremental business opportunities from them Client Interaction to understand their mortgage requirements clearly and explain our proposition to them Understand various technicalities and suggest the most appropriate mortgage to clients Daily reporting on update/ progress. Deliver on monthly, quarterly & annual revenue targets Job Requirements Should be excited about the opportunity to build a new brand Passion for driving sales and revenue & orientation for achieving targets Clear and Persuasive verbal communication Willingness to work hard and learn from hands-on experience Strong interpersonal and relationship building skills Capability to seek appointments from new prospects and carry a conversation A positive personality not only strengthens client relationships but also fosters ongoing personal growth and development. * We are entrepreneurs, and we believe in taking risks. If you do not have the specified work experience but strongly believe that you are apt for the role, we would love to hear from you. Please feel free to convince us. Job Types: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

We are New Jaipur Upvc Door Windows, Our Showroom is situated in new aatish market, Mansarovar, Jaipur. We need a Sales Executive assistance female for our showroom. Timing would be 10.15 to 7.30 pm. Interested and Energetic Females can apply. Job Types: Full-time, Fresher Pay: ₹10,773.91 - ₹14,000.00 per month Schedule: Day shift Location: Jaipur, Rajasthan (Required) Work Location: In person

Position: Customer Relations Intern (Part-Time / Full-Time) Location: Indiranagar, Bengaluru (Work from office) Stipend: ₹5,000 per month Start Date: Immediate. Application: Send your resume to [email protected] or WhatsApp at 9741497110 About Ace Compere At Ace Compere, we’re transforming the way freshers and job seekers prepare for their careers—covering everything from resume building and salary negotiation to interview mastery. Our mission is to make quality, hands-on coaching accessible, engaging, and results-driven. We are building a premium Recruitment Training Program, and we’re looking for a Customer Relations Intern to support our outreach efforts and help us connect with more students and professionals who need this guidance. WHO IS THIS ROLE PERFECT FOR? You’re someone who enjoys talking to people and can strike up a conversation easily. You’re curious, willing to learn, and not afraid of picking up the phone to call someone. This internship is ideal for someone who: Is comfortable taking and making calls regularly Can send professional emails and handle enquiries with patience Is interested in learning how to build client relationships from scratch Wants to get hands-on experience in cold calling, outreach, and lead generation Is looking to understand the basics of sales and customer engagement WHAT YOU’LL BE DOING: You’ll be the first point of contact for potential clients and students. Handling enquiries and responding to calls/messages Making outbound cold calls to potential clients Sending outreach emails and following up on responses Maintaining a list of prospects and updating records daily Sharing program details and connecting interested leads to the core team WHAT WE’RE LOOKING FOR: Strong communication skills and clarity in speech Comfortable making regular phone calls and sending professional emails A friendly, patient, and polite approach when dealing with people Self-driven, eager to learn, and open to feedback No prior experience is required, but any experience in customer-facing roles is a bonus WHAT YOU’LL LEARN: Cold calling and outreach techniques Email communication and follow-up strategies Basics of lead generation and client relationship building Exposure to recruitment coaching and how training programs are run How to Apply Send your resume to [email protected] Or WhatsApp us at 9741497110 Job Type: Full-time Pay: ₹5,000.00 - ₹6,000.00 per month Benefits: Flexible schedule Language: English (Preferred) Location: Bangalore, Karnataka (Preferred) Work Location: In person

Titanium Family is Hiring ! Position: Bodyshop Advisor Brand – Mahindra & Nissan Location: Ormanjhi & Kamre, Ranchi Experience in handling bodyshop repair customer & processing insurance claims Contact - 9296511430 Send your Resume at [email protected] Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Work Location: In person

We are seeking a highly motivated and customer-oriented Customer Support Associate to join our growing team. In this role, you will be the primary point of contact for our customers, providing exceptional support and resolving their inquiries efficiently and effectively. You will handle a variety of customer interactions through various channels, including phone, email, and chat. Success in this position requires strong communication skills, a positive attitude, and a dedication to providing outstanding customer service. A keen eye for detail and the ability to remain calm and professional under pressure are also essential. You will be working in a fast-paced environment and will need to be able to multitask and prioritize effectively. Prior experience in a customer service role is a plus, showcasing your ability to handle diverse customer needs and resolve issues creatively. If you're passionate about helping people and possess a strong work ethic, we encourage you to apply. We offer a supportive and collaborative work environment, opportunities for professional growth, and a competitive compensation and benefits package. We are looking for someone with strong problem-solving abilities and a proactive approach to customer service. The ideal candidate is a team player who is eager to learn and contribute to our success. This role offers a great opportunity to make a significant impact on our customer experience. We look forward to hearing from you! Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9238150753

We are looking for a suitable candidate who is willing to travel across Mumbai We are looking for a well-connected pharmaceutical/diagnostic sales representative to augment our team of expert staff. They should be experienced in government sector. The sales representatives are expected to identify other stakeholders in corporate dimension. Responsibilities ● Studying each of our products to ensure expert knowledge thereof. ● Communicating with extant and budding clients to maintain these working relationships. ● ● Selling products/services to medical professionals, hospitals, diagnostic centres and pharmacies based on their needs. ● Walking clients through the results of our clinical trials to further encourage sales. ● Analyzing competitors' performance to safeguard and further promote our position in the market. ● Conduct regular self-evaluations to ensure that you always meet sales targets. ● Attending training workshops and congresses to remain up-to-date with standards and developments in the industry ● Provides historical records by maintaining records on area and client sales/reach-outs ● Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Requirements: ● A degree completed in pharmaceutical sciences, pharmacy, microbiology, or an adjacent field is preferred. At least 2-3 years of prior experience as a pharmaceutical sales representative or diagnostic sales representative similar. ● Proven record of leading sales in government and corporate clientle ● Expert knowledge of prevailing health issues and fads. ● Outstanding verbal and written communication. Outstanding presentation skills● Goal-oriented committed, and relentless approach to work. ● Interested in understanding and sharing medical innovations. ● Strong connect with top pulmonologists/General physicians/Consultant Physicians in his/her region Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Business development: 3 years (Preferred) Lead generation: 3 years (Preferred) total work: 3 years (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Brief Responsibilities : Updating Product Data / Specifications / Stock Qty / Images. Ensuring the existing product online is listed properly with correct data and images. Comparing prices & products listings of competitive websites. (Competitors). Contact new vendor and list their products. Maintaining data on past history and daily / monthly sales for other competitors. Candidate Profile : Candidate should be Detail Oriented. Must have excellent computer skills Self Starter should have ability to figure out things on their own. Able to do Quality Check. Should be smart and proactive. Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Required)

Customer Relationship Executive Female only Qualification Graduation Freshers can also apply Salary upto 2Ok CTC No Targets/sitting profile Must have MS Office knowledge & Excellent Communication skills Preferred immediate joiner Location BRS Nagar Ludhiana No charges from candidate side For immediate response contact at 9888226055 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

The Marketing Intern will be responsible for day-to-day tasks including communication, market research, sales, marketing strategy, and customer service. Benefits: 1. Hands-On Experience: Gain practical, hands-on experience in executing marketing and Sales strategies 2. Industry Exposure: Develop a deep understanding of the industry you're working in and the specific challenges and opportunities it presents. 3. Team Collaboration: Experience working in a team environment, collaborating with individuals from diverse backgrounds and skill sets. 4. Understanding Consumer Behavior: Learn how to analyze and understand consumer behavior, which is crucial for developing effective marketing strategy. Job Types: Full-time, Fresher, Internship Contract length: 7 months Pay: ₹3,086.00 - ₹6,909.35 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Store Executive local candidate referred. looking for experienced candidates ( required Exp from Ashok leyland, Eicher , Volvo, tata motor) urgent Hiring, Mobile No - 9604981600 - share your resume. only WhatsApp Job Types: Full-time, Part-time Pay: ₹10,096.30 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person

Job Title: Office Boy Location : mansrowar Job Type : Full-Time Experience : 0–2 years Industry : Office Support / Administration Job Summary: We are seeking a reliable and hardworking Office Boy to join our team. The ideal candidate will be responsible for maintaining cleanliness, managing basic office errands, and supporting day-to-day operations to ensure a smooth workflow. Key Responsibilities: Maintain cleanliness and orderliness of the office, pantry, and washrooms. Serve tea, coffee, and water to staff and guests. Handle document filing, photocopying, and scanning. Distribute office documents and correspondence as needed. Assist with office errands like bank work, courier, and grocery shopping. Help in setting up meeting rooms before client visits or internal meetings. Refill office supplies and pantry items when necessary. Support other administrative staff as required. Qualifications: Minimum 10th Pass or equivalent. Basic understanding of office etiquette. Prior experience as office boy/helper (preferred but not mandatory). Honest, punctual, and hardworking. Skills Required: Polite and professional behavior. Ability to follow instructions. Time management and basic hygiene awareness. Physical stamina for carrying light office materials Job Types: Full-time, Part-time Pay: Up to ₹7,000.00 per month Expected hours: 64 per week Work Location: In person

About Dextra Square Private Limited Dextra Square Private Limited is a Bengaluru-based company specializing in comprehensive fencing and building material solutions, including barbed wire, chain-link fences, and precast compound walls. Operating under the brand JustFence , we are a leading provider of perimeter security products and services to a wide range of clients. We are committed to a fast-paced, customer-centric environment and are looking for a professional to be the welcoming face of our organization. Job Description We are seeking a proactive and professional Receptionist to be the first point of contact for our company. This role is crucial for creating a positive impression on all visitors and callers. The ideal candidate will be responsible for managing the front desk and performing a variety of administrative and clerical tasks. Key Responsibilities: Front Desk Management: Greet and welcome all visitors with a warm and professional demeanor, ensuring a smooth and pleasant experience. Communication: Answer, screen, and forward incoming phone calls to the appropriate personnel. Manage and direct customer inquiries to the relevant departments. Administrative Support: Assist in various administrative duties, including organizing company-wide events like birthday celebrations and team gatherings. Office Operations: Coordinate and assist with day-to-day office activities such as managing stationery, handling incoming and outgoing mail, and other procurement tasks as needed. Record Keeping: Maintain a tidy and presentable reception area and keep accurate records of visitor logs and phone calls. Skills & Qualifications Education: A bachelor's degree in any field is a mandatory requirement. Language Proficiency: Must be fluent in both English and Kannada , with strong verbal and written communication skills in both languages. Proficiency in Hinidi, Tamil or Telugu is highly preferred to better serve our diverse clientele. Customer Service: Proven experience in a customer-facing role is a significant advantage. Interpersonal Skills: Excellent communication and interpersonal skills, with a friendly and professional attitude. Organizational Skills: Strong organizational abilities and attention to detail. Technical Skills: Basic computer proficiency (e.g., Microsoft Office Suite). This is a full-time, on-site role. We are looking for an individual who is eager to take on responsibilities and grow with our company. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Language: Kannada (Preferred) English (Preferred) Work Location: In person Expected Start Date: 11/08/2025

Looking for candidate who can be fluent with Tamil and interested in tele-calling are proffered. Immediate joiner only preferred. Only localities from Harur are preferred. Only female can apply. Both experienced candidate and fresher can apply. Job Description: Place phone calls to potential clients from our computerized directory Perform script (with necessary adjustments) to ensure consistency of sales program Answer potential clients’ questions about home improvement projects or goals Set appointments with prospective customers based on our associates’ schedules Maintain computer, telephone and other equipment Train other telemarketers when required Communicate any problems, concerns or questions to supervisory staff Refer customer complaints to supervisor for quality control Communicate respectfully and politely with potential customers at all times Job Type: Full-time Pay: From ₹8,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you a immediate joiner? Are you residing in Harur or from its surrounding? Work Location: In person

Job Title: Tele caller Company: Merida Tech Minds (OPC) Pvt Ltd Salary: 15 – 20k . Location: Jayanagar Bengaluru. Shift Type: Day Working Days: 6 Days a Week Experience: 0 – 2 Years Join Our Team as a Tele caller! Are you someone with great communication skills and a sharp eye for detail? We’re looking for a proactive and enthusiastic Tele caller to be the voice of our organization and the backbone of our internal data processes. This role offers growth, learning, and the opportunity to make a real impact. What You’ll Do: · Engage Customers: Make and receive calls professionally to assist, inform, and resolve queries. · Maintain Accurate Records: Update and verify customer details with precision and care. · Ensure Data Quality: Identify and correct errors, ensuring data remains reliable and consistent. · Support Operations: Organize digital and physical files for easy access and support admin tasks. · Generate Reports: Prepare summaries to help teams make informed decisions. · Keep It Confidential: Handle all sensitive information responsibly and ethically. What We’re Looking For: · Strong communication and interpersonal skills. · Exceptional attention to detail and data accuracy. · Ability to multitask and prioritize in a fast-paced environment. · Familiarity with basic computer applications and reporting tools. · A positive attitude and willingness to learn. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person

Pl call - 8102063833. MR, Medical representative, Dr. Visit, Chemist Survey, RCPA, Stockist visit, Target achievement, Salary, Expenses, Increment, Incentives. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Job Title: Customer Service Officer Company: Handy sQuad Facility Management Pvt Ltd Location: Kazhakootam, Trivandrum Job Summary: We are hiring energetic and enthusiastic candidates for the role of Customer Service Officer. The role involves supporting the sales team, handling customer calls, and following up with clients. Eligibility: Fresh graduates (passed out in 2024 or 2023) are welcome to apply Candidates with 1–5 years of experience in customer service or sales will have an added advantage Requirements: Good communication skills Fluency in English Basic computer skills Familiarity with CRM tools is an added advantage To Apply: Call or WhatsApp: 9995666178 Email: [email protected] Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Language: Malayalam (Required) English (Required) Work Location: In person

Job Title: School Librarian Job Summary: The School Librarian plays a key role in fostering a love for reading, supporting curriculum goals, and teaching information literacy. This position manages the school library’s resources, assists students and staff in accessing information, and promotes a positive reading culture throughout the school. Key Responsibilities: Manage and organize the school library’s collection, including selecting, cataloging, and shelving materials. Support students and teachers by providing access to relevant resources for academic projects, research, and personal reading. Promote reading and literacy through book talks, reading programs, author visits, and other literacy-based events. Teach students how to effectively locate, evaluate, and use information from print and digital sources. Assist in integrating library services with classroom learning and curriculum objectives. Maintain an inviting, inclusive, and safe environment for all students. Manage library budgets, ordering, and inventory of materials. Enforce library rules and ensure proper use of resources and equipment. Provide guidance on digital citizenship, responsible internet use, and online research skills. Stay updated on educational trends, children’s and young adult literature, and information technology. Qualifications: Education: Bachelor’s degree in Library Science, Education, or related field Skills: Strong knowledge of children’s and young adult literature. Excellent communication and interpersonal skills. Proficiency with library software and educational technology tools. Organizational skills and attention to detail. Ability to work collaboratively with teachers and school staff. Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Morning shift Work Location: In person

Job Title: Service Supervisor Location: Tirunelveli, Tamil Nadu Department: Service / After-Sales Company: Eicher Commercial Vehicles (Authorized Dealership) --- Job Summary: We are seeking a proactive and experienced Service Supervisor to lead and manage the service operations at our Eicher Commercial Vehicle dealership in Tirunelveli. The ideal candidate will oversee vehicle servicing, manage the technician team, ensure high customer satisfaction, and maintain service quality standards as per Eicher's guidelines. --- Key Responsibilities: Supervise day-to-day operations of the service workshop. Allocate and monitor work to technicians and mechanics. Ensure timely servicing and repairs of Eicher commercial vehicles. Conduct job card opening, estimation, and final delivery as per company SOPs. Maintain communication with customers on service status, issues, and solutions. Ensure adherence to Eicher’s service processes and warranty policies. Coordinate with parts department for timely availability of spares. Monitor productivity and efficiency of workshop staff. Handle customer complaints effectively and escalate issues when needed. Maintain service records, reports, and documentation. Assist in achieving monthly service targets and KPIs. --- Qualifications & Requirements: Diploma / B.E. in Automobile or Mechanical Engineering. 3–6 years of experience in commercial vehicle service (Eicher or similar brand preferred). Strong technical knowledge of commercial vehicles. Good team leadership, communication, and customer-handling skills. Proficiency in job card handling and basic computer applications. --- Preferred Skills: Experience with DMS (Dealer Management System) Knowledge of Eicher service policies and warranty guidelines Fluency in Tamil and basic English/Hindi communication --- Job Type: Full-Time Salary: Based on experience and industry standards Benefits: Incentives, ESI, PF, and training by Eicher Motors Ltd. Job Types: Full-time, Permanent Pay: ₹10,285.29 - ₹17,682.14 per month Benefits: Leave encashment Paid sick time Provident Fund Work Location: In person Application Deadline: 18/07/2025

Maintaining cleanliness: This includes tasks like dusting, sweeping, and ensuring common areas like the pantry and washrooms are clean. Serving refreshments: Preparing and serving tea, coffee to staff and visitors. Cleanliness and hygiene: Maintaining a clean and tidy work environment is crucial. Punctuality and reliability . Job Types: Full-time, Permanent, Fresher Pay: ₹6,000.00 - ₹10,000.00 per month Work Location: In person

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Here is a sample Job Description (JD) for a Service Advisor – Mechanical role. You can tailor it based on the company’s specific needs, vehicle types (passenger, commercial, etc.), and location. Job Title: Service Advisor – Mechanical Department: Service Location: Raipur & Jagdalpur Reports to: Service Manager / Workshop Manager Job Type: Full-time Job Summary: The Service Advisor – Mechanical is the primary point of contact between customers and the service department. They are responsible for understanding customer mechanical issues, coordinating repairs and services with technicians, and ensuring a smooth and efficient service process to maximize customer satisfaction. Key Responsibilities: Greet customers and gather information about their vehicle's mechanical problems or service needs. Accurately document customer concerns and service requests. Prepare and provide service estimates and job cards for mechanical work. Explain recommended services, repairs, and costs to customers in a clear and transparent manner. Coordinate with workshop technicians to ensure timely and accurate diagnosis and repair. Monitor the progress of mechanical jobs and update customers on status. Conduct post-service follow-ups to ensure satisfaction. Manage warranty claims and coordinate with parts and warranty departments as needed. Upsell additional services or maintenance when appropriate. Maintain detailed records of services rendered and customer interactions. Ensure all customer complaints are addressed promptly and professionally. Required Skills and Qualifications: Diploma or Degree in Mechanical Engineering or Automotive Technology (preferred). Proven experience in automotive service advising or a customer-facing mechanical service role. Strong understanding of automotive systems and mechanical repairs. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize workload. Customer-focused attitude with a problem-solving mindset. Proficiency in service management software (DMS) and Microsoft Office tools. Preferred Experience: 2+ years in a mechanical service advisory role at a dealership or service center. Experience with [brand-specific] vehicles (if applicable). Familiarity with service CRM or ERP systems. Work Environment & Conditions: Fast-paced service environment with frequent interaction with customers and technicians. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person