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Customer Service Executive

Web Crafters IT Solutions

3 - 4 Lacs

Pune

Posted:3 days ago

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Job Description

  • Handle customer inquiries through phone calls, emails, and messages.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues professionally.
  • Maintain customer records and update databases.
  • Follow up with customers to ensure their problems are resolved.
  • Coordinate with other departments to address customer concerns.
  • Process customer requests, orders, and service-related queries.
  • Maintain good relationships with existing customers.
  • Achieve customer satisfaction and service quality targets.
  • Prepare daily reports and maintain call records.

Pay: ₹28,500.00 - ₹35,400.00 per month

Work Location: In person

Skills Required

Customer Service Customer Complaints Customer Satisfaction Service Quality Daily Reports

Job Type

Part Time

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Web Crafters IT Solutions

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