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Linchpin Technologies logo

Customer Service Associate || Premium Voice/Chat support

0 - 3 years

0 - 3 Lacs

Chandigarh, Chandigarh, India

Posted:5 days ago| Platform: Foundit logo

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Skills Required

Customer Service Voice Process Telecalling Inbound Calls Customer Relationship

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Manage customer queries, requests, and complaints, providing full resolution. Drive significant improvements in the overall customer experience. Work in rotational shifts to ensure continuous customer support. Handle customer interactions across voice, chat, and other channels. Key Deliverables: High rates of end-to-end resolution for customer issues. Measurable improvement in customer satisfaction metrics. Efficient and professional handling of inbound and outbound customer interactions. Contribution to a positive and effective customer service environment.

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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