CUSTOMER SERVICE ASSOCIATE IV

0 years

0 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Description

Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.

Job Requirements

  • Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
  • Investigating credit and debit requests and queries to issue credit/debit as necessary.
  • Answering technical queries from customers using online technical references and to offer alternatives using available resources.
  • Driving corrective actions and improvement projects that will raise customer satisfaction levels.

What your background should look like

Typically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

EOE, Including Disability/Vets

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TE Connectivity logo
TE Connectivity

Appliances, Electrical, and Electronics Manufacturing

Galway Berwyn

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