Customer Service Associate Intern

In this role at Codingal, you will be a Customer Service Associate Intern, providing hands-on experience in customer service, client engagement, and relationship management. Your responsibilities will include: - Assisting in managing customer inquiries through email, phone, or chat. - Supporting the resolution of customer issues and ensuring customer satisfaction. - Maintaining accurate customer records and updating data in CRM systems. - Collaborating with the team to analyze customer feedback and identify improvement opportunities. - Helping prepare customer communication templates and reports. - Assisting with administrative tasks related to customer support operations. To excel in this role, you should have: - Strong written and verbal communication skills. - Proactive attitude focused on problem-solving and customer satisfaction. - Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus. - Positive attitude, adaptability, and eagerness to learn. As part of the team, you will enjoy perks such as free lunch and dinner, exposure to a fast-paced Ed-Tech startup, and the potential for full-time employment based on performance. The role requires a Bachelor's degree, offers a monthly salary of 20-22K, and has a duration of 3-6 months. The location is in HSR Layout, Bangalore, India, and it is an in-person role with no remote option available. Join Codingal on its mission to inspire school kids to fall in love with coding and provide coding education to every K-12 student. Apply now and work with a young and smart team, including the founders, to shape the future of coding education.,