Customer Relationship Manager

2 - 5 years

3 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Customer satisfaction Issue resolution UPS Customer support Customer relationship Management CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Relationship Manager Location: Kasturi Nagar, Bangalore (On-site) Experience: 2+ years Salary: Up to 35,000 per month Department: Customer Relationship Management --- About the Role: We are hiring a dedicated Customer Relationship Manager to manage client interactions, follow-ups, and ensure a smooth experience from inquiry to conversion. The role involves handling calls, maintaining CRM records, and supporting customer satisfaction. --- Key Responsibilities: Manage and respond to customer queries and leads Follow up regularly to ensure lead conversion Maintain accurate CRM records and call logs Coordinate with internal teams for customer onboarding and issue resolution --- Requirements: Minimum 2 years of experience in a CRM or customer support role Excellent communication and follow-up skills Strong organizational and interpersonal abili --- Work Location: On-site role based in Kasturi Nagar, Bangalore

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IT Services and IT Consulting

Mumbai

11-50 Employees

113 Jobs

    Key People

  • Alice Smith

    CEO
  • Bob Johnson

    CTO

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