Customer Relationship Manager

1 - 4 years

1 - 4 Lacs

Navi mumbai

Posted:7 months ago

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Job Description

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URGENT HIRING!!! On roll of - ICICI LOMBARD GENERAL INSURANCE - 5min Walkable distance from Vashi Railway Station.

Vertical - CRT (Customer Relationship Team)

Designation: Customer Relationship Manager (CRM)

Process: 100% Voice | Inbound Calling

REQUIREMENTS:

Graduation Mandatory
Excellent communication skillsGood Thought Process

Job Responsibilities:

Handle customer queries & concerns over calls

Provide accurate information and resolution

Ensure excellent customer experience

Salary Package:

Fresher: 16,000 (In-hand) | CTC: 2.50 LPA

Experienced: Up to 30,000 (In-hand) | CTC: 4.1 LPA

Salary depends on years of experience & last drawn CTC

Shift Timings (9.5 hrs. shift rotational):

Male Candidates:

Between 7:00 AM 12:30 AM (Night Shifts 24x7)

Female Candidates:

Between 7:00 AM 8:30 PM (Any 9.30 hrs. shift) Rotational

Week Offs:

5 Days Working

2 Days Rotational Week Offs

Regards

Laxmi - 9768742010

Venue and location- ICICI Lombard Walk-in Address:

13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705 .

Skills Required

inbound process inbound customer service solving queries

Work Mode

Work from Office

Job Type

Full Time

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