Customer Relationship Manager (CRM)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

IM Diagnostics

3 Lacs

Chennai

Posted:11 hours ago

Job Description

Position: Customer Relationship Manager (CRM)
Job Location: Vadapalani, Chennai

Qualification: Any Graduate / Relevant Qualification
Experience: Fresher or Experienced
Salary: ₹25,000 – ₹28,000 per month
Working Hours: 10:00 AM – 8:00 PM
Joining: Immediate Joiner Preferred

Roles & Responsibilities

Welcome patients and provide a friendly, professional experience at the clinic.
Handle patient enquiries through phone calls, WhatsApp and direct visits.
Explain available dental and cosmetic treatments to patients.
Schedule appointments and coordinate with doctors regarding patient consultations.
Follow up with patients regarding appointments, treatments and pending consultations.
Maintain strong relationships with existing and new patients.
Explain treatment plans, packages and pricing as instructed by the doctor.
Coordinate patient visits, treatment schedules and feedback.
Handle patient concerns and complaints professionally.
Maintain patient records and appointment details.
Follow up with patients after treatments to check their experience and satisfaction.
Support the clinic team in achieving patient service and business targets.

Required Skills

Good communication and interpersonal skills.
Strong relationship-building skills.
Excellent patient-handling and customer service skills.
Basic knowledge of dental or cosmetic treatments is an added advantage.
Good coordination and follow-up skills.
Positive attitude and professional behavior.
Ability to manage multiple patient enquiries.

Kindly Share Your Resume @ 9384814802, Strictly No Calls

Pay: ₹25,000.00 - ₹28,000.00 per month

Work Location: In person

Skills Required

Customer Relationship CRM Communication and Interpersonal Skills Relationship Building Customer Service CRM tools Communication

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Job Type

Full Time

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Customer Relationship Manager (CRM)