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Customer Relationship Intern

Educart(Agrawal Group of Publications)

0 years

0 - 1 Lacs

Dayal Bagh, Agra, Uttar Pradesh

Posted:4 weeks ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English 12th Pass Bachelor's degree In-person Internship Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities:-

Resolve queries of Teachers to validate their data as part of our Specimen programme.
Possessing excellent product knowledge to enhance teachers’ satisfaction.
Provide accurate, valid, and complete information by using the right methods/tools.
Keep records of teachers’ interactions, process teacher’s accounts, and file documents.
Handle teacher’s complaints, and provide appropriate solutions and alternatives within the time limits.

Skills Needed:-

Fresher candidates are welcome.
Solid never give up and have a positive attitude.
Good English communication.
Good technical skills (should know how to use Excel, CRM tools, etc).

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

Leave encashment
Provident Fund

Schedule:

Day shift

Language:

English (Required)

Work Location: In person

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