Customer Relationship Executive

0 - 5 years

1 - 2 Lacs

Ernakulam, Kottayam, Thrissur

Posted:1 month ago| Platform: Naukri logo

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Skills Required

problem Solving and Critical Thinking Planning Skills Continuous Improvement Customer Service Orientation Communication Openness Proactive Monitoring Time Management Flexible Technical Skills Product Knowledge Organizing

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities Visit customer sites (schools) for giving trainings and demos Understand, analyze and validate the business needs of customers Training and On-boarding customers onto our platform Document and communicate to operations and product teams on change requests Communicate to customers clearly on product, features and workflows Preferred candidate profile Excellent listening, interpersonal, written, and oral communication skills Keen attention to detail Highly self-motivated and directed Ability to effectively prioritize and execute tasks diligently Strong customer service orientation Computer Savvy MS Office Proficiency We are also accepting application for this profile from customer relationship executive, customer relationship manager, customer relationship officers, client relationship manager, relationship managers. Perks and benefits Professional development and training programs Opportunities for career growth and internal promotions

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