3657 Customer Engagement Jobs - Page 48

You will be working as a Sales Professional for a very reputed Furniture & Home Decor Brand, assisting both in-store and online customers. Your primary responsibility will be to create a personalized shopping experience for customers visiting our website and guide them towards making a purchase. Your day-to-day tasks will include managing inbound sales queries, making outbound calls to follow up on missed sales queries, and assisting customers in understanding our product range. Additionally, you will be responsible for reducing the abandoned cart rate by reaching out to customers who have added products to their carts but have not yet completed the purchase. Your role will involve helping customers overcome any challenges they face during the purchase process, managing pending verifications, and ensuring that orders are successfully completed on the website. You will also be required to follow up with customers on their purchase experience to address any grievances, enhance customer loyalty, and encourage repeat purchases. To excel in this role, you should possess a passion for sales, have excellent communication skills, and be proficient in engaging customers in meaningful conversations. Patience, interpersonal skills, and problem-solving abilities are key competencies required for this position. The ideal candidate for this role will be a graduate fresher or undergrad with proficiency in relevant computer applications and good typing skills. Immediate joiners are preferred for this full-time position. As part of the compensation package, you will be eligible for performance bonuses. The working schedule is during the day shift, and the job location is in Mumbai, Maharashtra, specifically in the Mumbai Suburban District. Previous experience in inside sales or retail sales for at least 1 year is required. If you are fluent in English communication, have typing experience, and are comfortable with the Mumbai Suburban District location, we encourage you to apply for this exciting opportunity to join our team and contribute to delivering exceptional customer service both in-store and online.,

The Marketing Head role is a key position responsible for developing and implementing a comprehensive marketing strategy to drive lead generation, enhance brand visibility, and support sales efforts across both domestic and international markets. As a hands-on leader, you will oversee all aspects of the marketing funnel, from conducting market research and lead generation to providing sales support, managing customer relationships, and handling post-sales activities. The ideal candidate for this role will be a strategic thinker with a strong focus on execution, exceptional communication skills, and a proven track record in driving business growth. Your responsibilities will include developing strategies to achieve sales targets, managing lead pipelines, and forging partnerships for lead generation through participation in trade shows/events. You will engage with consultants to generate leads both domestically and internationally, ensuring the maintenance of an accurate lead database and validating leads for quality. In addition, you will be responsible for conducting client visits, understanding their needs, and delivering solution-based presentations. You will manage customer interactions from initial inquiry to sales closure, collect client requirements, and coordinate with the Development Team to support project execution and meet customer expectations. As the Marketing Head, you will also be tasked with creating and maintaining marketing materials such as brochures and case studies, as well as planning and executing social media strategies with engaging, brand-aligned content. Conducting competitor and market analysis to identify trends and gaps, and recommending new product/service opportunities based on insights will also be part of your role. Furthermore, you will implement feedback systems to improve customer satisfaction, as well as prepare and maintain ISO/compliance documentation for marketing activities. The ideal candidate for this position should have 10 to 15 years of relevant experience in a senior marketing role within the Automation and Robotics Manufacturing industry. This is a full-time position located in Pune. The benefits include paid time off and Provident Fund. As part of the application process, please answer the following questions: 1. Do you have over 10 years of proven experience in a senior marketing role within the Automation and Robotics Manufacturing industry 2. What is your current CTC in Lakhs per annum 3. Are you available for a face-to-face interview Please note that the work location is in person.,

You will contribute to the long-term growth of Abbott Nutrition products in your territory by increasing awareness among Health Care Professionals about the important role of nutrition in improving the quality of life. You will also emphasize the superiority of Abbott products over competitor brands. Your main goal is to gain new business and expand existing business through an omnichannel customer engagement strategy. This approach aims to build Health Care Professionals" confidence in and loyalty to Abbott brand products. Your responsibilities will include enabling the ethical field force to meet regional and team Key Performance Indicators. By analyzing market, category, and channel opportunities within your territory, you will use real-time omnichannel business intelligence to identify growth opportunities at the customer/account level. Leveraging business analytics and customer insights, you will continuously analyze growth potential throughout the region. This analysis will help you create an omnichannel engagement strategy to establish Abbott as the preferred brand in the region. Developing and supporting the execution of account plans using an integrated customer omnichannel engagement strategy will be crucial. You will deploy marketing programs targeting customers and accounts through Medical Representatives, ensuring proper education, execution, and tracking of program impact. Observing and providing real-time coaching and feedback to Medical reps on all aspects of the customer engagement process will be part of your role. You will accelerate the development of digital knowledge and application in Medical reps through mentoring, coaching, and role-modeling. Building and maintaining relationships with customers and accounts across various channels such as digital, remote/virtual, and face-to-face will be essential to increase awareness and loyalty to Abbott brand products. Collaborating with the training/Sales Force Effectiveness team to optimize team performance is vital. You will identify knowledge and skill gaps in Medical reps and create individual development plans to enhance capabilities across the territory. Providing direct and ongoing support to Medical reps in the field through collaborative problem-solving, mentoring, coaching, feedback, and escalations is also part of your responsibilities. Moreover, you will develop and expand a network of Key Opinion Leaders (KOLs) throughout the territory to influence at all levels of an account, not limited to Health Care Professionals. Working cross-functionally with Marketing, Analytics, and Sales Force Effectiveness teams, you will gather and interpret customer and market behavior data. Your role will involve translating omnichannel engagement data into real-world activities to drive success for Abbott Nutrition products in the territory.,

As a Global Product Specialist for the Roundtools business at Ceratizit, a renowned leader in the tooling industry, your mission will be to drive global product strategies aligning with market trends and customer needs. With a strong focus on roundtools, you will play a pivotal role in ensuring the success of our roundtool products. Your Responsibilities will include: - Developing and implementing global product strategies for the roundtool business - Conducting market research to identify opportunities and threats, providing actionable insights - Building and maintaining strong relationships with key customers and stakeholders - Collaborating with R&D to drive innovation and continuous improvement in roundtool products - Providing expert support to the global sales team through training, product demonstrations, and technical assistance To be successful in this role, you will need: - A minimum of 10 years of experience in the (cutting-) tool industry, specifically with roundtools - A Bachelor's degree in Engineering or a related field; an advanced degree is a plus - High knowledge in the cutting edge of Round Tools and CAD/CAM knowledge for process optimization - Professional knowledge in project and process management, including strong communication and presentation skills - The ability to work in a global, cross-functional team environment with excellent English skills If you are someone who believes in commitment and team spirit as drivers of success, we invite you to join our team at Ceratizit. Apply now online to be a part of our mission and passion for over 100 years, shared by 11,000 employees worldwide. Let's work together to make a real difference!,

As a Business Development Manager for AI Products at SpeedTech.ai, you will play a crucial role in selling our advanced AI products designed to simplify business operations and accelerate growth. Our goal at SpeedTech.ai is to expand our presence to 100 countries and achieve a revenue of 100 Cr in the near future, and we are seeking a driven sales professional to join us on this exciting journey. You will be responsible for selling the following AI products: - RAIYA Telephony: An AI-powered Voice Assistant capable of conversing like a human, displaying emotions and empathy in multiple languages. It is particularly useful for Lead Qualification, Lead Generation, Collections & Customer Support. - RAIYA Concierge: A smart lead handling and customer engagement solution. - RAIYA IDP: An AI-based document automation tool. In this role, you can expect: - Access to qualified leads to facilitate your sales outreach. - A competitive salary package with performance-based incentives. - Opportunities for professional growth in a tech-savvy company. - A friendly and supportive work environment to thrive in. To excel in this position, you should possess: - 2 to 5 years of experience in software or SaaS sales. - Strong communication skills and the ability to build lasting relationships. - Willingness to work full-time from our office in Wanwadi, Pune. If you meet the requirements and are excited about the prospect of contributing to our growth, please don't hesitate to reach out by sending your CV to Rajesh@speedtech.ai or through a direct message. We look forward to potentially having you on board to drive our AI products" success in the market.,

You will be working for a client who is a renowned manufacturer of water dispensers, chest freezers, mini bars, visi coolers, and nutri blenders in India. With a rich history spanning over three decades, the company has consistently produced high-quality products, establishing itself as an industry leader and earning the trust of customers worldwide. In this role, your primary responsibility will be to drive the sales strategy for the company by setting and achieving sales targets in both domestic and international markets. As the Sales Head, you will play a crucial role in ensuring business growth through customer acquisition, maintaining client relationships, expanding into new markets, and maximizing revenue. Your efforts will be instrumental in aligning sales initiatives with organizational goals to enhance profitability and market presence. Key activities and responsibilities associated with this role include: Sales Target Setting and Achievement: - Develop sales targets for all product lines in domestic and international markets. - Monitor and ensure consistent achievement of these targets. Customer Relationship Management: - Cultivate professional relationships with existing customers. - Gather feedback to improve customer satisfaction and drive repeat business. New Customer Development and Market Expansion: - Identify and pursue new B2B and institutional sales opportunities. - Onboard new customers and distribution channels to expand market reach. Sales Strategy and Pricing: - Create pricing strategies that balance competitiveness and profitability. - Conduct market research to inform pricing decisions. Coordination and Collaboration: - Collaborate with Operations and Manufacturing teams to ensure timely product delivery. - Work with the R&D team to align new product development with market demand. - Coordinate with Service and Quality departments to address customer concerns effectively. Revenue Realization: - Ensure prompt invoicing and revenue collection from customers. Market Research and Competitive Analysis: - Conduct global market research to track product category trends. - Monitor competitor activities and adjust strategies accordingly. Customer Engagement and Presentations: - Prepare and deliver compelling presentations to existing and potential customers. Key Deliverables and Key Result Areas (KRAs) for this role include: - Achieving overall sales revenue targets with key accounts and new B2B accounts. - Growing share of wallet with key accounts. - Securing long-term contracts with key accounts and new B2B accounts. - Acquiring new B2B accounts and generating revenue from them. - Maintaining key account retention rate and increasing revenue from existing key accounts. - Ensuring high customer satisfaction levels with key accounts. The ideal candidate for this position is expected to have an MBA with 18-20 years of experience, particularly in OEM and ODM companies within the Consumer Electronics, Durables, and Home Appliances sectors. Significant exposure to B2B and B2G markets is crucial, as well as a strong background in product development and management. In addition, excellent communication and interpersonal skills, along with the ability to build and sustain relationships with senior executives, are essential qualities for this role.,

You are an enthusiastic and self-motivated Graduate Engineer Trainee (GET) who will be joining our Sales team. In this role, you will undergo training in various aspects such as technical sales, customer engagement, product demonstrations, and market research. This opportunity is ideal for fresh engineering graduates looking to kickstart their careers in a dynamic sales environment. Your key responsibilities will include assisting the Sales team in identifying potential clients and generating leads, understanding customer requirements, providing technical assistance under supervision, supporting in the preparation of sales proposals, quotations, and technical presentations. You will also accompany senior sales engineers for customer visits, site surveys, and meetings, learn about the company's products, services, and sales processes, maintain customer databases, assist with CRM updates and reporting, and coordinate with internal teams for order processing. During the training period, you will focus on developing skills in technical knowledge of products and applications, customer handling, and communication skills, understanding the sales lifecycle from inquiry to order fulfillment, learning about CRM and documentation processes, and understanding business etiquette and reporting formats. To be eligible for this role, you should hold a B.E. / B.Tech degree in Mechanical, Electrical, or a related discipline (2023-2025 batch preferred), have a strong interest in Sales, Business Development, and Customer Engagement, possess good communication and interpersonal skills, be willing to travel for client visits and training sessions, and have proficiency in MS Office (Excel, Word, PowerPoint). This is a full-time position with a day shift schedule and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 9004604955.,

As a Senior Executive Marketing at Avani Riverside Mall in Howrah, you will play a crucial role in planning and executing on-ground marketing initiatives and promotional activities within the shopping mall. Your primary focus will be on increasing footfall, enhancing customer engagement, and supporting tenants through well-organized campaigns and events. Your responsibilities will include assisting in developing and implementing in-mall marketing campaigns, events, and activations to drive foot traffic and shopper engagement. You will also coordinate with retail tenants for their participation in promotions, festive campaigns, and sales events. Collaboration with vendors, event partners, and production teams will be essential to ensure the timely execution of activities. Monitoring and maintaining all in-mall branding and signage for consistency and updates will also be part of your role. Additionally, you will conduct customer surveys, gather feedback, and conduct competitor research to support strategic planning. Building strong relationships with media outlets, advertising agencies, and other relevant partners will be crucial. Lead generation, follow-ups on existing leads, and preparation of post-event reports and performance reviews will also be among your key responsibilities. To excel in this role, you are required to have a Masters degree in Marketing, Business, Event Management, or a related field, along with 3-4 years of marketing experience, preferably in retail, malls, or events. Strong organizational and coordination skills, attention to detail, excellent communication, and interpersonal skills are essential. Flexibility to work on weekends and holidays during events and campaigns is necessary. Prior experience in mall marketing, event coordination, or retail promotions is highly desirable, and knowledge of mall operations or retail brand collaboration is an added advantage. The perks and benefits of this position include Provident Fund, applicable ESI, Gratuity, and a yearly bonus. The job follows a day shift schedule and requires working 6 days a week to fulfill the responsibilities effectively.,

As a pivotal member of our organization, you will play a crucial role in shaping and executing our security strategy. Your responsibilities will include designing, developing, and implementing innovative security solutions to safeguard our customers" assets and data. You will collaborate closely with cross-functional teams to identify security risks, develop mitigation strategies, and ensure compliance with industry standards and regulations. Your key responsibilities will encompass various aspects of security strategy development, security architecture design, customer solution creation, customer engagement, resource and effort estimation, competition analysis, and pricing strategy. Additionally, you will be involved in driving product strategy by preparing product roadmaps, engaging in product development discussions, and managing product lifecycle. You will lead discussions with various teams, including Sales, Customers, Engineering, Technology & Service Evolution, and CSO, to gather feedback on new product/service requirements and enhancements. Your role will also involve assessing the P&L of our product/service portfolio, discussing achievement of targets with Sales, and providing direction on corrective actions and pricing strategies. Furthermore, you will be responsible for enabling sales and marketing efforts by defining go-to-market plans, product positioning, and marketing campaigns based on competition analysis and customer requirements. Your role will also entail ensuring regulatory and legal compliance, team development, talent assessment, recruitment, goal setting, and performance reviews. We are seeking a highly energetic and committed individual with strong communication skills, a proactive entrepreneurial mindset, and a passion for driving growth. The ideal candidate should hold a Btech/Mtech qualification with over 15 years of experience in Cyber Security and product management, along with certifications in CISSP, CCISO, and GIAC. Experience in pre-sales, business development, strong analytical skills, and familiarity with agile development methodologies will be advantageous for this role. If you are a dynamic professional who can inspire teams, foster collaboration, and drive growth opportunities while ensuring brand protection and enhancement, we invite you to join our team and make a significant impact in the field of cybersecurity.,

You will be joining Springer Nature Group, a renowned organization that facilitates knowledge discovery for researchers, educators, clinicians, and other professionals globally. With a history spanning over 180 years, our imprints, books, journals, platforms, and technology solutions have been trusted sources of information. It is our commitment to ensure that essential knowledge is easily accessible, verified, understood, and utilized by our communities, thus enabling progress and benefiting future generations. As a part of the Brand, Springer Nature Technology and Publishing Solutions, you will be contributing to the acquisition, production, and delivery of content across various media and markets. Leveraging technology-driven solutions and deep insights into the publishing domain, our team offers services aimed at efficient content delivery. With a workforce of over 1000 professionals in Technology, Research & Analysis, and Marketing shared services, we focus on enhancing the content dissemination process. In this role as an Editorial Board Resourcing Associate, you will be responsible for building and nurturing relationships with authors, reviewers, and the academic community at large. Your key responsibilities will include data management and analysis, customer engagement, and process improvement. You will support journal Editors-in-Chief in recruitment activities, assess recruitment needs, and identify suitable candidates for editorial board roles based on predefined criteria. Engaging with both internal and external stakeholders, you will ensure transparent communication and timely recruitment processes. Additionally, you will collaborate with analytics and data teams to enhance tools for external editor identification and contribute to ongoing process enhancements. To qualify for this role, you should hold a Master's degree in any discipline of Science and possess at least 1 year of experience. The position is based at 1201/1301, Building No. 5 (R3), Gera Commerzone, Kharadi, Pune, and follows a hybrid work model. Desired skills include strong organizational abilities, attention to detail, excellent interpersonal and communication skills, and proficiency in problem-solving. A high level of computer literacy and the ability to work collaboratively towards team objectives are also essential. Springer Nature values diversity and strives to create an inclusive work culture where individuals are treated fairly and can thrive with their unique perspectives. Accommodations for access needs related to disability, neurodivergence, or chronic conditions can be provided upon request. For more information on career opportunities at Springer Nature, please visit our careers page. Join us in our mission to empower talent and foster a culture of diversity and inclusion. Apply now and be a part of a team dedicated to driving knowledge dissemination and societal progress.,

As an Assistant Manager Technical Sales/Technical Services at Vimal, you will play a crucial role in supporting our sales initiatives by leveraging your strong technical expertise in chemical products. Your responsibilities will include: - Supporting sales by providing in-depth product knowledge and delivering technical presentations to clients - Engaging with customers to understand their needs, offering tailored solutions, and overseeing technical trials - Identifying potential growth opportunities and contributing to the expansion of our market presence - Conducting training sessions for internal teams and keeping the CRM system updated with key project developments - Generating technical reports, conducting competitive analysis, and staying informed about principal development updates To qualify for this role, you should have: - A degree in Chemistry, Chemical Engineering, or a related field (a Master's degree is a plus) - At least 3-5 years of experience in technical sales, preferably in the chemical industry - Excellent communication skills, a talent for building and nurturing relationships, and strong problem-solving abilities - Proficiency in CRM tools and MS Office, along with a willingness to travel as needed If you are passionate about technical sales and possess the required qualifications, we encourage you to apply for this exciting opportunity at Vimal.,

As an Inside Sales Executive at our leading Digital Marketing Company, you will play a crucial role in driving the sales process and revenue generation. Your ability to engage potential customers, understand their needs, and offer tailored solutions will greatly influence their purchasing decisions in today's competitive landscape. Your responsibilities include maintaining and expanding relationships with existing clients, as well as identifying new business opportunities through proactive outreach. This role emphasizes performance and results, providing you with the opportunity to make a significant impact in a fast-paced environment. You will collaborate closely with various teams to ensure a robust sales pipeline and high customer satisfaction, making it an ideal position for immediate joiners who are motivated to grow within the organization. Key Responsibilities - Conduct outbound sales activities to generate new leads and follow up on warm and cold leads through calls and emails. - Engage with potential customers to understand their needs and present appropriate solutions. - Maintain accurate records of sales activities and customer interactions in the CRM system. - Develop and deliver sales presentations tailored to customer requirements and collaborate with the marketing team to align sales strategies with campaigns. - Manage the entire sales cycle, from prospecting to closing deals, while analyzing market trends and adjusting sales strategies accordingly. - Work towards achieving monthly sales targets and KPIs, building long-term customer relationships, and providing exceptional customer service. - Assist in developing sales proposals and contracts, gather feedback from clients, and participate in training and coaching to enhance sales skills and product knowledge. Required Qualifications - Bachelor's degree in Business, Marketing, or a related field. - Proven experience in sales, preferably in an inside sales role, with a strong understanding of sales principles and customer service practices. - Excellent verbal and written communication skills, ability to work independently and collaboratively in a team, and proficiency in CRM software and Microsoft Office Suite. - Demonstrated ability to meet or exceed sales targets, strong analytical skills with attention to detail, and adaptability to a fast-paced environment. - Results-oriented mindset with a proactive approach to problem-solving, strong organizational and time management skills, and ability to handle pressure while remaining flexible. - Willingness to learn and develop professionally, knowledge of sales forecasting and pipeline management, and previous experience in B2B sales is advantageous. - Immediate availability to join is preferred. This position is based in Bengaluru, Karnataka. For more details, please contact us at 9176033506/9791033506.,

Location - Pune Exp - 8 to 12 years We are looking for a highly motivated and technically proficient Sales Manager- Embedded to lead business development efforts in the domains of Embedded Systems, Software-Defined Vehicles (SDV), and Vehicle Electronics . The Person should have through Product Development and V cycle, have strong analytical and commercial mindset. This role demands a strong blend of technical expertise, strategic thinking, and customer engagement skills to drive growth in a rapidly evolving automotive technology landscape. Drive sales and business development initiatives for embedded and vehicle electronics solutions. Identify and develop new business opportunities in SDV and automotive electronics segments. Collaborate with engineering, product, and cross-functional teams to align solutions with customer needs. Prepare and deliver impactful presentations and proposals to clients and internal stakeholders. Manage sales pipeline and customer relationships using ERP and CRM tools (Salesforce or equivalent). Analyze market trends and customer feedback to inform sales strategy and product positioning.

Job Requirements Location: Bengaluru Experience Required: 6+ years in marketing, with end-to-end campaign management experience. About Taneira Taneira, a Tata brand, celebrates India\u2019s rich traditions through handcrafted sarees, bridal collections, and ready-to-wear ethnic ensembles. As a leader in ethnic fashion, we are committed to offering exceptional experiences for weddings and special occasions. Role Overview The Brand Manger will be responsible for spearheading critical campaigns that build long term desire along with immediate uplift in walk-ins. This role is critical in establishing Taneira as the preferred destination for sarees by developing innovative campaigns, deep storytelling, and collaborations that resonate with the consumers. Key Responsibilities 1. Campaign Development and Strategy Develop Brand Marketing Roadmap: Create a comprehensive annual marketing strategy for different communication portfolios, aligning themes, objectives, and execution plans with Taneira\u2019s overall business goals and brand ethos. End-to-End Campaign Execution: Conceptualize and execute innovative campaigns that position Taneira as the go-to destination for sarees and other ethnic categories. Ensure campaigns celebrate Taneira\u2019s Consumer Value Propositions built into an emotional narrative that immediately connects with the consumers. Region-Specific Initiatives: Launch targeted regional communications to cater to diverse cultural markets and leverage regional nuances for deeper audience engagement. Storytelling and Branding: Develop compelling narratives around key collections, weaving stories about Taneira\u2019s artistry, craftsmanship, and the heritage of key clusters. Utilize powerful visuals, videos, and testimonials to connect emotionally with audiences. Styling Content Creation: Develop styling-focused content in collaboration with influencers, designers, and internal teams to showcase the versatility and appeal of Taneira\u2019s collection. 2. Collaboration and Partnerships Collaborate with renowned platforms that have strong adjacencies to the category in the fields of publications for content, masterclasses, and co-branded initiatives. Build partnerships with influencers, wedding planners, regional key opinion leaders and stylists to amplify Taneira\u2019s visibility in the ethnic space. 3. Portfolio Growth and Marketing Collaterals Work with category, design, and retail teams to identify growth opportunities for individual markets that align with the regional sensibilities. Develop marketing collaterals such as lookbooks, in-store cards, product tags, and packaging that reflect the premium and celebratory nature of Taneira\u2019s wide range of portfolio. 4. Digital and Social Media Design engaging digital campaigns, focusing on UGC, influencer styling, and experiential storytelling tailored to wedding collections. Launch interactive initiatives such as contests to foster engagement and create a strong brand connection. 5. Event-Led Marketing Organize and promote collections via product demonstrations and consumer experience via interaction, identify wedding expos and other premium pop ups, and reach out to large organisations/ institutions like schools, tech parks, etc where we can find more consumers and demonstrate the Taneira product superiority. 6. Performance Metrics and Insights Track KPIs for lift in walk-in, buyer acquisition, sales growth Track softer KPIs like search trends, brand health metrics, digital campaign engagement scores Leverage data analytics to refine strategies, maximize campaign effectiveness, and drive measurable results. Key Skills and Qualifications Education: MBA/PGDM in Marketing or equivalent (preferred). Proven experience in end-to-end campaign management (required). Campaign experience with celebrities and other senior talent is an preference. Experience in end to end GTM strategy with creative planning and media execution Expertise in influencer marketing, event management, and customer engagement. Experience in creating impactful marketing collaterals, including packaging and in-store assets. Strong leadership and collaboration skills for cross-functional initiatives. Creative mindset with an eye for detail in campaign storytelling and styling content. Why Join Us Lead the brand mandate for one of India\u2019s most celebrated ethnic wear brands. Collaborate with industry-leading platforms and agencies to create impactful and memorable campaigns. Be a part of a vibrant, creative team that celebrates Indian culture and craftsmanship.

Job Descriptions Associate Development Manager (ADM) Key Responsibilities - **Agent Recruitment & Development** - Develop various sources of agent hiring & build a team of agents. - Conduct activities to enhance agent footfall and generate fresh referrals. - Conduct career seminars and follow the agent hiring mechanism. - **Agent Training & Performance Management** - Ensure agents receive product knowledge and field demonstration (FODs). - Develop agent prospecting, calling, and work habits. - Identify agent training needs and work with trainers. - **Sales & Business Targets** - Meet monthly, quarterly, and yearly business plans. - Improve agent productivity, persistency, and sales mix. - Maintain agent proactivity per business plan. - **Customer Centricity** - Ensure high customer engagement and satisfaction. - Conduct periodic customer meets and address queries. KPIs & Targets - Higher sales and agent activation targets compared to AADM. Experience & Qualifications - Minimum 3 years of experience, with at least 18 months in Life Insurance sales (Agency Channel). - Age 24-35 years. - Must be currently employed in BFSI/Structured Company. Agency Partner Sales (AP Sales) & Senior Agency Partner Sales (Sr AP Sales) Key Responsibilities - **Agent Management & Recruitment** - Hire, develop, and manage agents. - Conduct training programs and career seminars for agents. - Improve agent engagement and productivity. - **Sales & Business Development** - Achieve higher sales targets and persistency levels. - Ensure optimal product mix adherence. - Drive field demonstrations (FODs) and performance reviews. - **Customer Engagement** - Ensure strong client relationship management and high customer satisfaction. - Conduct periodic customer meetings and engagement activities. KPIs & Targets - Higher business targets compared to ADM. - Must have created at least 3-4 MDRTs in their career. Experience & Qualifications - Minimum 7 years of experience, with at least 5 years in Life Insurance sales (Agency Channel). - Age No upper limit specified. - Must be currently employed in BFSI/Structured Company. Branch Manager (BM) Key Responsibilities - **Team Leadership & Performance Management** - Manage a unit of 10 ADMs, Sr AP Sales, and AP Sales. - Drive team performance through motivation, coaching, and skill-building. - Ensure team meets individual and collective sales targets. - **Training & Development** - Provide necessary training, growth opportunities, and performance reviews. - Conduct field activities alongside the team to improve effectiveness. - **Operational Responsibilities** - Develop a strong, high-performing team. - Ensure compliance with company standards. KPIs & Targets - No direct sales targets; responsible for team performance and business growth. - Ensure the unit meets a business target of over 2 Cr. Experience & Qualifications - Minimum 10 years of experience, with at least 2 years as a Branch Manager. - Must have managed a direct team (not agents) for at least 1-2 years. - Prior experience managing a unit of at least 7 people. Office Head (OH) Key Responsibilities - **Strategic Leadership & Business Development** - Oversee business strategy, regional expansion, and high-level decision-making. - Ensure alignment of company vision and sales objectives. - Drive overall office leadership, including trainers, BMs, and ADMs. - **People & Performance Management** - Ensure career path visibility for all employees. - Maintain a positive and high-performance work environment. - Develop future leaders within the organization. - **Stakeholder Management** - Collaborate with senior management and external stakeholders. - Ensure smooth execution of business policies. KPIs & Targets - Responsible for overall office health, productivity, and employee engagement. - Ensure business targets are consistently met across units. Experience & Qualifications - Minimum 14 years of experience, with at least 6 years in team management. - At least 4 years as a BM managing multiple teams. - Must have managed at least 2 BM units along with one direct unit. Job Descriptions Associate Development Manager (ADM) Key Responsibilities - **Agent Recruitment & Development** - Develop various sources of agent hiring & build a team of agents. - Conduct activities to enhance agent footfall and generate fresh referrals. - Conduct career seminars and follow the agent hiring mechanism. - **Agent Training & Performance Management** - Ensure agents receive product knowledge and field demonstration (FODs). - Develop agent prospecting, calling, and work habits. - Identify agent training needs and work with trainers. - **Sales & Business Targets** - Meet monthly, quarterly, and yearly business plans. - Improve agent productivity, persistency, and sales mix. - Maintain agent proactivity per business plan. - **Customer Centricity** - Ensure high customer engagement and satisfaction. - Conduct periodic customer meets and address queries. KPIs & Targets - Higher sales and agent activation targets compared to AADM. Experience & Qualifications - Minimum 3 years of experience, with at least 18 months in Life Insurance sales (Agency Channel). - Age 24-35 years. - Must be currently employed in BFSI/Structured Company. Agency Partner Sales (AP Sales) & Senior Agency Partner Sales (Sr AP Sales) Key Responsibilities - **Agent Management & Recruitment** - Hire, develop, and manage agents. - Conduct training programs and career seminars for agents. - Improve agent engagement and productivity. - **Sales & Business Development** - Achieve higher sales targets and persistency levels. - Ensure optimal product mix adherence. - Drive field demonstrations (FODs) and performance reviews. - **Customer Engagement** - Ensure strong client relationship management and high customer satisfaction. - Conduct periodic customer meetings and engagement activities. KPIs & Targets - Higher business targets compared to ADM. - Must have created at least 3-4 MDRTs in their career. Experience & Qualifications - Minimum 7 years of experience, with at least 5 years in Life Insurance sales (Agency Channel). - Age No upper limit specified. - Must be currently employed in BFSI/Structured Company. Branch Manager (BM) Key Responsibilities - **Team Leadership & Performance Management** - Manage a unit of 10 ADMs, Sr AP Sales, and AP Sales. - Drive team performance through motivation, coaching, and skill-building. - Ensure team meets individual and collective sales targets. - **Training & Development** - Provide necessary training, growth opportunities, and performance reviews. - Conduct field activities alongside the team to improve effectiveness. - **Operational Responsibilities** - Develop a strong, high-performing team. - Ensure compliance with company standards. KPIs & Targets - No direct sales targets; responsible for team performance and business growth. - Ensure the unit meets a business target of over 2 Cr. Experience & Qualifications - Minimum 10 years of experience, with at least 2 years as a Branch Manager. - Must have managed a direct team (not agents) for at least 1-2 years. - Prior experience managing a unit of at least 7 people. Office Head (OH) Key Responsibilities - **Strategic Leadership & Business Development** - Oversee business strategy, regional expansion, and high-level decision-making. - Ensure alignment of company vision and sales objectives. - Drive overall office leadership, including trainers, BMs, and ADMs. - **People & Performance Management** - Ensure career path visibility for all employees. - Maintain a positive and high-performance work environment. - Develop future leaders within the organization. - **Stakeholder Management** - Collaborate with senior management and external stakeholders. - Ensure smooth execution of business policies. KPIs & Targets - Responsible for overall office health, productivity, and employee engagement. - Ensure business targets are consistently met across units. Experience & Qualifications - Minimum 14 years of experience, with at least 6 years in team management. - At least 4 years as a BM managing multiple teams. - Must have managed at least 2 BM units along with one direct unit.

Job Title: Key Account Manager Higher Education and Skills (HE) - English Region: South India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Hyderabad Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now

Job Title: Regional Manager Acquisition South India (Schools English) Region: South Asia Department: Schools English Reports to: Head Schools English, South Asia Location: Mumbai Contract Type: Permanent Role Type: Individual Contributor Purpose of the Role To lead new business development efforts for the Schools English portfolio in South Asia, with a focus on identifying, acquiring, and establishing Authorised Centres, Cambridge English Education Partners and Preparation Centres in partnership with new schools and school groups. This role will play a key part in expanding market presence and accelerating growth in priority geographies. Key Responsibilities New Business Development Identify and prioritise high-potential schools, school groups, and educational networks for business development opportunities. Develop and execute tailored outreach strategies to engage prospective partners and promote Schools English products and services. Deliver compelling presentations and proposals that align with customer needs and strategic objectives. Deliver on KPIs for new Authorised Centres, CEEPs and Preparation centres and manage the first delivery cycle before handing it to Key Accounts team. Deliver on the GTM strategy for ILA and A&A solutions. Pipeline Generation & Conversion Build and maintain a strong and well-qualified sales pipeline through direct outreach, referrals, events, and marketing campaigns. Lead the end-to-end conversion process from lead qualification to agreement finalisation ensuring a smooth handover to account management teams post-completion of the first cycle. Collaborate with internal teams to ensure timely and high-quality responses to queries, and school requirements. Market Engagement Act as the primary representative of Schools English for new business conversations with school leaders, education boards, and other influencers. Attend and speak at education forums, exhibitions, and networking events to raise awareness and visibility of Schools English offerings. Stakeholder Collaboration Work closely with Marketing to co-develop lead generation campaigns and targeted promotional material. Liaise with Exams, Academic, and Operations teams to align on product delivery, timelines, and support structures for new schools. Partner with other regional teams to coordinate outreach and share market intelligence. Work closely with the K12 and CIE teams on ILA and A&A lead conversions and GTM Data, Reporting & Insights Maintain accurate and up-to-date records of outreach, pipeline, and conversion data in the CRM system. Provide regular updates and performance reports to the Head of Schools English, including market insights and recommendations. Use data analytics to evaluate the effectiveness of outreach efforts and inform future strategy. Qualifications & Experience Essential: Bachelors degree in Business, Education, Marketing, or a related field. Minimum 7 years of experience in business development or sales, preferably in the education or B2B services sector. Demonstrated success in acquiring new clients or partners, especially in complex or high-value contexts. Strong understanding of the school education ecosystem in India, and ideally across South Asia. Excellent communication, presentation, and negotiation skills. Desirable: Experience working with schools offering international curricula (e.g., Cambridge, IB). Knowledge of the English language learning and exams landscape. Familiarity with the Maldives, Nepal, Sri Lanka, and Bangladesh education markets. Proficiency in CRM tools like Salesforce or Dynamics. MBA or advanced degree is a plus. Skills & Competencies Strategic Sales & Prospecting Relationship Building & Influence Customer Engagement & Insight Proposal Development & Pitching Self-Management & Initiative Strong Presentation & Communication Collaboration & Cross-functional Alignment Commercial & Market Awareness Travel Requirements Regular travel across India and priority markets Apply Now

Job Title: Key Account Manager Higher Education and Skills (HE) - English Region: West India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Mumbai Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now

Job Title: Regional Manager New Business Development (HE and Skills) Region: South India Department: Higher Education and Skills (HE) English Reports to: Head Higher Education and Skills (HE) English, South Asia Location: Chennai Contract Type: Permanent Role Type: Individual Contributor Purpose of the Role To lead new business development efforts for the Higher Education and Skills (HE) English portfolio in South Asia, with a focus on identifying, acquiring, and establishing Authorised Centres, Cambridge English Education Partners and Preparation Centres in partnership with new Higher Education and Skills (HE) and Higher Education and Skills (HE) groups. This role will play a key part in expanding market presence and accelerating growth in priority geographies. Key Responsibilities New Business Development Identify and prioritise high-potential Higher Education and Skills (HE) groups, and educational networks for business development opportunities. Develop and execute tailored outreach strategies to engage prospective partners and promote Higher Education and Skills (HE) English products and services. Deliver compelling presentations and proposals that align with customer needs and strategic objectives. Deliver on KPIs for new Authorised Centres, CEEPs and Preparation centres and manage the first delivery cycle before handing it to Key Accounts team. Pipeline Generation & Conversion Build and maintain a strong and well-qualified sales pipeline through direct outreach, referrals, events, and marketing campaigns. Lead the end-to-end conversion process from lead qualification to agreement finalisation ensuring a smooth handover to account management teams post-completion of the first cycle. Collaborate with internal teams to ensure timely and high-quality responses to queries, and Higher Education and Skills (HE) requirements. Market Engagement Act as the primary representative of Higher Education and Skills (HE) English for new business conversations with Education leaders, education boards, and other influencers. Attend and speak at education forums, exhibitions, and networking events to raise awareness and visibility of Higher Education and Skills (HE) English offerings. Stakeholder Collaboration Work closely with Marketing to co-develop lead generation campaigns and targeted promotional material. Liaise with Exams, Academic, and Operations teams to align on product delivery, timelines, and support structures for new Higher Education and Skills (HE). Partner with other regional teams to coordinate outreach and share market intelligence. Collaborate with the Academic team of CUP to jointly pitch solutions. Data, Reporting & Insights Maintain accurate and up-to-date records of outreach, pipeline, and conversion data in the CRM system. Provide regular updates and performance reports to the Head of Higher Education and Skills (HE) English, including market insights and recommendations. Use data analytics to evaluate the effectiveness of outreach efforts and inform future strategy. Qualifications & Experience Essential: Bachelors degree in Business, Education, Marketing, or a related field. Minimum 7 years of experience in business development or sales, preferably in the education or B2B services sector. Demonstrated success in acquiring new clients or partners, especially in complex or high-value contexts. Strong understanding of the Higher Education and Skills (HE) education ecosystem in India, and ideally across South Asia. Excellent communication, presentation, and negotiation skills. Desirable: Experience working with Higher Education and Skills (HE) offering international curricula (e.g., Cambridge, IB). Knowledge of the English language learning and exams landscape. Familiarity with the Maldives, Nepal, Sri Lanka, and Bangladesh education markets. Proficiency in CRM tools like Salesforce or Dynamics. MBA or advanced degree is a plus. Skills & Competencies Strategic Sales & Prospecting Relationship Building & Influence Customer Engagement & Insight Proposal Development & Pitching Self-Management & Initiative Strong Presentation & Communication Collaboration & Cross-functional Alignment Commercial & Market Awareness Travel Requirements Regular travel across India and priority markets Apply Now

SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. SuperOps is seeking a driven and consultative Account Executive to join our growing team, focusing on the SMB market. In this role, you ll play a critical part in accelerating our growth by helping small and medium-sized businesses discover the value of our unified PSA-RMM platform. You ll be responsible for managing end-to-end sales cycles, building strong customer relationships, and delivering solutions that align with the unique needs of IT service providers. Working in an early-stage startup is something I ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we re putting together. What You'll Do: Consultative Selling: Develop tailored sales strategies for SMB prospects, positioning SuperOps as a modern, effective solution for ITSM and MSP operations. Pipeline Generation: Identify and qualify new opportunities through outbound efforts, discovery calls, and virtual meetings, ensuring a consistent and healthy sales pipeline. Customer Engagement: Build trust and influence among key decision-makers by understanding their business needs and demonstrating how SuperOps can drive operational efficiency. Sales Execution: Manage full-cycle sales processes, including demos, proposals, negotiation, and closing while maintaining a customer-centric approach throughout. Cross-Functional Collaboration: Partner with teams across Marketing, Solutions Engineering, and Customer Success to ensure a cohesive and seamless experience for every customer. Minimum of 2 years in B2B SaaS or SMB sales, preferably in a fast-paced or startup environment Strong capabilities in discovery, consultative selling, negotiation, and virtual engagement Familiarity with ITSM, PSA, RMM tools, or selling into the MSP/IT services market is a strong plus A strategic and empathetic mindset able to tailor solutions that align with client pain points and business goals A customer-first attitude with the ability to thrive in a high-growth, performance-driven setting Oops, we've hit a glitch. Try entering the details again.

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. Key Responsibilities : Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients. Successfully handle onboarding of multiple clients simultaneouslyUnderstand clients' technical requirements and business objectives, and ensure that our AI-powered customer support solutions meet their needs. Collaborate with internal teams, including sales, product development, and customer support, to address client needs and resolve technical issues. Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients. Identify opportunities for upselling and cross-selling our solutions to existing clients. Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements : Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience 2-3+ years of experience in a hands on technical role 2-3+ years of experience delivering successful customer implementations Strong technical background with a good understanding of SaaS platforms, APIs and cloud services. Excellent project management skills with the ability to juggle multiple projects simultaneously. Ability to put on a consultant hat and effectively communicate technical concepts to non-technical stakeholders. Exceptional organizational and problem-solving skills. Strong communication skills in English (both written and verbal). Comfortable working PST hours Optional Requirements : Familiarity with common CRM integrations such as Salesforce and Zendesk. Familiarity with intent-based and generative artificial intelligence Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.

Customer Success Engineer Customer Success Engineer Bengaluru, India | Customer Experience Strength in Trust OneTrust s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. As a Customer Success Engineer (CSE) at OneTrust, you will be a key enabler of customer success by helping users overcome product-related challenges through focused, high-quality Ask the Expert sessions. These 1 2 hour sessions provide hands-on troubleshooting, guidance, and configuration support to customers across our platform. Your role is to help unblock customers and empower them with the knowledge and confidence to effectively use OneTrust to meet their operational needs. You will bring product expertise, strong communication skills, and a calm, customer-first mindset to every interaction. While this role is primarily reactive and tactical in nature, it plays a critical role in ensuring positive customer outcomes. In addition to delivering sessions, CSEs contribute reusable content such as knowledgebase articles, blog posts, and video tutorials to support scalable enablement. This position is an ideal stepping stone for those looking to grow into more strategic, consultative roles within the Customer Success Architecture team. Your Mission Deliver 1:1 Ask the Expert sessions with customers focused on resolving issues, clarifying product behavior, and answering how-to questions across one or more OneTrust solution domains. Translate customer challenges into actionable guidance, empowering users to configure, troubleshoot, and move forward confidently. Stay calm and professional under pressure, especially when working with frustrated or time-sensitive customers. Build trusted working relationships with customer users and administrators through empathy, product knowledge, and clear communication. Partner with CSAs, Support, Product, and Enablement teams to relay customer insights and improve internal processes. Create and maintain scalable enablement assets that reflect common patterns seen in customer engagements. Preferred Background Prior experience as a OneTrust Implementation Consultant or Support Engineer , or in a customer-facing role involving direct OneTrust platform usage. Candidates without OneTrust experience must demonstrate expertise in a comparable platform (e.g., GRC, privacy, data governance, consent management) with proven ability to ramp quickly. Qualifications Experience Experience in a technical customer-facing role such as Customer Success, Support Engineering, Professional Services, or Solutions Consulting. Familiarity with cloud-based software platforms and enterprise SaaS workflows. Skills Attributes Strong product troubleshooting and problem-solving skills. Excellent written and verbal communication, with the ability to simplify complex topics. Customer-first mindset with high emotional intelligence and empathy. Ability to multitask, prioritize, and manage time across multiple engagements. Comfortable collaborating cross-functionally with CSAs, Support, and Product teams. Growth Path This role offers the opportunity to deepen your product and customer engagement expertise on the path toward more strategic positions within the Customer Success Architecture team, such as Customer Success Architect (CSA). Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust , you will be part of the OneTeam . That means you ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the . Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad the countdown has begun. The destinationA career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Top Searches Resources Platform Company Latest News Contact Us Privacy Matters Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners. {{CURRENT_DATE}} OneTrust, LLC. All Rights Reserved. Our policies Your rights

Customer Success Engineer Customer Success Engineer Bengaluru, India | Customer Experience Strength in Trust OneTrust s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. As a Customer Success Engineer (CSE) at OneTrust, you will be a key enabler of customer success by helping users overcome product-related challenges through focused, high-quality Ask the Expert sessions. These 1 2 hour sessions provide hands-on troubleshooting, guidance, and configuration support to customers across our platform. Your role is to help unblock customers and empower them with the knowledge and confidence to effectively use OneTrust to meet their operational needs. You will bring product expertise, strong communication skills, and a calm, customer-first mindset to every interaction. While this role is primarily reactive and tactical in nature, it plays a critical role in ensuring positive customer outcomes. In addition to delivering sessions, CSEs contribute reusable content such as knowledgebase articles, blog posts, and video tutorials to support scalable enablement. This position is an ideal stepping stone for those looking to grow into more strategic, consultative roles within the Customer Success Architecture team. Your Mission Deliver 1:1 Ask the Expert sessions with customers focused on resolving issues, clarifying product behavior, and answering how-to questions across one or more OneTrust solution domains. Translate customer challenges into actionable guidance, empowering users to configure, troubleshoot, and move forward confidently. Stay calm and professional under pressure, especially when working with frustrated or time-sensitive customers. Build trusted working relationships with customer users and administrators through empathy, product knowledge, and clear communication. Partner with CSAs, Support, Product, and Enablement teams to relay customer insights and improve internal processes. Create and maintain scalable enablement assets that reflect common patterns seen in customer engagements. Preferred Background Prior experience as a OneTrust Implementation Consultant or Support Engineer, or in a customer-facing role involving direct OneTrust platform usage. Candidates without OneTrust experience must demonstrate expertise in a comparable platform (e.g., GRC, privacy, data governance, consent management) with proven ability to ramp quickly. Experience 1-5 years of experience in a technical customer-facing role such as Customer Success, Support Engineering, Professional Services, or Solutions Consulting. Familiarity with cloud-based software platforms and enterprise SaaS workflows. Skills Attributes Strong product troubleshooting and problem-solving skills. Excellent written and verbal communication, with the ability to simplify complex topics. Customer-first mindset with high emotional intelligence and empathy. Ability to multitask, prioritize, and manage time across multiple engagements. Comfortable collaborating cross-functionally with CSAs, Support, and Product teams. Growth Path This role offers the opportunity to deepen your product and customer engagement expertise on the path toward more strategic positions within the Customer Success Architecture team , such as Customer Success Architect (CSA). Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust , you will be part of the OneTeam . That means you ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the . Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad the countdown has begun. The destinationA career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Top Searches Resources Platform Company Latest News Contact Us Privacy Matters Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners. {{CURRENT_DATE}} OneTrust, LLC. All Rights Reserved. Our policies Your rights

Marketing Automation Software Companies | Market Research Future Certified Global Research Member Global Market Outlook In-depth analysis of global and regional trends Analyze and identify the major players in the market, their market share, key developments, etc. To understand the capability of the major players based on products offered, financials, and strategies. Identify disrupting products, companies, and trends. To identify opportunities in the market. Analyze the key challenges in the market. Analyze the regional penetration of players, products, and services in the market. Comparison of major players financial performance. Evaluate strategies adopted by major players. Recommendations Why Choose Market Research Future Vigorous research methodologies for specific market. Knowledge partners across the globe Large network of partner consultants. Ever-increasing/ Escalating data base with quarterly monitoring of various markets Trusted by fortune 500 companies/startups/ universities/organizations Large database of 5000+ markets reports. Effective and prompt pre- and post-sales support. Marketing Automation Software Companies Marketing automation software companies develop software solutions that streamline and automate repetitive and manual business processes. These solutions include robotic process automation (RPA) and intelligent process automation (IPA) to enhance operational efficiency, reduce errors, and free up employees for more strategic tasks. Marketing automation software companies are essential for optimizing workflows and reducing operational costs. Top Industry Leaders in the Marketing Automation Software Market Competitive Landscape of Marketing Automation Software Market Act-On Software Inc. The key players are adopting various strategies to maintain their market share and compete effectively. These strategies include: Product Innovation: Continuous development and enhancement of automation features to cater to evolving market demands. Strategic Acquisitions: Expanding their portfolios by acquiring promising startups and niche players. Partnerships and Collaborations: Joining forces with other technology providers to offer integrated solutions. Vertical Specialization: Tailoring their solutions to cater to the specific needs of different industries. Focus on AI and Machine Learning: Leveraging AI and ML to improve personalization, predictive analytics, and decision-making. Flexible Pricing Models: Offering diverse pricing options to cater to businesses of different sizes and budgets. Focus on Customer Success: Prioritizing customer support and training to ensure successful implementation and user adoption. These strategies highlight the dynamic nature of the market and the constant need for innovation and adaptability to stay competitive. Factors for Market Share Analysis: Several key factors play a crucial role in analyzing market share within the marketing automation software market. These factors include: Product Features: The breadth and depth of automation functionalities offered, including email marketing, lead scoring, campaign management, and analytics. Market Reach: The geographical footprint and target markets served by the vendors. Pricing: The cost structure and pricing models offered, including subscription plans and enterprise options. Customer Base: The size and diversity of the customer base, including prominent brands and industry leaders. Brand Recognition: The reputation and market awareness of the vendors. Technology Partnerships: The strength and value of strategic partnerships and integrations with other technology providers. Customer Satisfaction: Customer reviews, testimonials, and satisfaction ratings. By analyzing these factors, one can gain valuable insights into the competitive landscape and identify the dominant players in the market. New and Emerging Companies: The market is witnessing a wave of innovative startups entering the scene with niche offerings and disruptive technologies. These new players are challenging the status quo with innovative solutions that address specific needs and cater to underserved market segments. Some notable new entrants include: ActiveCampaign: A rapidly growing platform focusing on user-friendly automation features and affordability. Pardot: A B2B marketing automation solution known for its strong lead management capabilities. Drift: A conversational marketing platform focusing on live chat and chatbot functionalities. Moosend: A fast-growing email marketing automation solution with a focus on affordability and ease of use. Outfunnel: A data-driven marketing automation platform leveraging AI to personalize customer experiences. These new companies are adding to the dynamism of the market and pushing the boundaries of what is possible with marketing automation. Current Company Investment Trends: Companies within the marketing automation software market are investing heavily in the following areas: AI and Machine Learning: Leveraging AI and ML to personalize customer journeys, optimize campaigns, and improve campaign performance. Customer Data Platforms (CDPs): Integrating CDPs with marketing automation platforms to unify customer data and provide a 360-degree view of customers. Marketing Analytics: Investing in advanced analytics capabilities to measure campaign performance, track ROI, and gain deeper insights into customer behavior. Omnichannel Marketing: Integrating marketing automation with other channels like social media and email marketing to create seamless customer experiences. Marketing Agility: Building flexible and adaptable platforms that allow businesses to respond quickly to changing market conditions and customer preferences. Act-On Software, a provider of business marketing automation solutions that leads the industry in user efficiency and ease of use, announced today another victory for marketers in 2023: Act-On Advanced Analytics is an AI-powered suite of bespoke reporting and deep-dive analytics tools. Act-On Analytics gives marketers the power back in the form of useful, comprehensible, and shareable reporting and dashboards, eliminating the need for them to rely on IT and data analysts to do custom analytics on marketing campaigns. Marketing Automation Software Market Highlights: Marketing Automation Software Market Highlights: Leading companies partner with us for data-driven Insights Kindly complete the form below to receive a free sample of this Report Please fill in Business Email for Quick Response Please fill in Company Name Please fill in Job Title $ 4,950 $ 5,950 $ 7,250 Dedicated Research on any specifics segment or region. Focused Research on specific players in the market. Custom Report based only on your requirements. Flexibility to add or subtract any chapter in the study. Historic data from 2014 and forecasts outlook till 2040. Flexibility of providing data/insights in formats (PDF, PPT, Excel). Provide cross segmentation in applicable scenario/markets. . Ltd.)

You're ideal for this role if You're interested in guiding students with their career decisions You've the empathy to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience of direct interactions with customers (an added advantage) You're looking to work in the environment of a high-growth startup Having 6 months or above of experience in sales, particularly within the EdTech sector, is advantageous. What will you be doing? Acting as a mentor & guide, being a source of career advice for potential learners. Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. What are we looking for? An individual with excellent Marathi Communication skills, interpersonal abilities, and presentation skills. Highly dedicated individuals who are hardworking and extremely determined. Reliable and trustworthy individuals who can easily build rapport with prospects. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines. A sales mindset to effectively communicate NxtWave offerings to prospective learners and achieve revenue targets. Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Marathi. Proficiency in English will be an advantage. What do we offer? Earn up to 6 LPA (3.6 LPA Fixed + performance-based incentives) Work Location & Working Days: Work from Home 6 days a week