13725 Customer Engagement Jobs - Page 48

About the Role As a Product Support Engineer, you will be the first line of technical engagement for customers using Exotel s cloud telephony, communication APIs, and customer engagement platform. Your role is critical in ensuring customers receive timely, accurate, and empathetic support while you help them troubleshoot issues, understand product behaviour, and get the best out of Exotel s solutions. This position is perfect for someone who enjoys diving into technical details, communicating clearly with customers, and collaborating with internal teams to improve overall customer satisfaction. Key Responsibilities Customer Issue Resolution Serve as the primary contact for customers via emai...

Amazon Web Services (AWS) is the pioneer in Cloud Computing and recognized among the world s largest and most innovative global enterprises. Our breadth of cloud services are used by hundreds of thousands of developers and businesses around the world. Indian Enterprises are going through a paradigm shift in how they innovate and reinvent themselves in the digital-first world. Adoption of cloud has become a key enabler of this journey. AWS has helped a number of companies, across diverse industries, achieve resiliency, scale, agility and drive better customer engagement. We are looking for a seasoned sales leader with business background, technical depth, and excellent communication skills ca...

Purpose/Objective The Key Account Manager (KAM) role in Hyderabad focuses on managing post-sales customer interactions, ensuring smooth onboarding, monitoring service delivery against SLAs, handling escalations, and coordinating internal teams for change requests and audits. Candidates should have a bachelor's degree in engineering, 6–10 years of relevant experience in data center or telecom service delivery, strong operational knowledge, excellent communication skills, and proficiency in MS Office and service management tools. Key Responsibilities of Role Act as the primary interface between the customer and internal functions (operations, design & build, delivery, etc. ) for all post-sales...

Purpose/Objective Act as the primary interface between the customer and internal functions (operations, design & build, delivery, etc. ) for all post-sales activities. Key Responsibilities of Role Act as the primary interface between the customer and internal functions (operations, design & build, delivery, etc. ) for all post-sales activities. Ensure timely and efficient onboarding of new customers, coordinating all internal and external stakeholders. Track and monitor day-to-day service delivery and ensure SLAs are being met across uptime, availability, and response time metrics. Proactively manage customer escalations, coordinate resolution efforts, and provide timely updates. Conduct reg...

Purpose/Objective Key Accounts Manager for Data Center business acts as the primary interface between the customer and internal functions (operations, design & build, delivery, etc. ) for all post-sales activities and ensures timely and efficient onboarding of new customers, coordinating all internal and external stakeholders. Key Responsibilities of Role Act as the primary interface between the customer and internal functions (operations, design & build, delivery, etc. ) for all post-sales activities. Ensure timely and efficient onboarding of new customers, coordinating all internal and external stakeholders. Track and monitor day-to-day service delivery and ensure SLAs are being met across...

Role Summary/Purpose: As the Onshore Wind Services Sales Manager - India, you will lead the sales efforts for GE VERNOVAs Onshore Wind business in India. You will be responsible for driving revenue and profitability growth for the transactional services business. Essential Responsibilities: Sales Management: Oversee all sales activities for existing and prospective clients in India. Achieve assigned revenue and profitability targets for transactional businesses. Drive growth initiatives through new business models and new product introduction. Customer Engagement: Maintain full knowledge of O&M cycles for all GE Vernova wind customers in the region. Ensure optimum customer engagement across ...

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We are seeking a dynamic and experienced Tax Professional, ideally with Product Management experience, to drive the strategy, development, and commercialization of our professional solutions. This role is pivotal in understanding customer needs, translating them into innovative products, and ensuring successful market adoption. About the Role: Lead the entire product lifecycle from ideation and research, to development, launch, and post-launch optimization. Conduct thorough market research and customer engagement to identify unmet needs, market trends, and competitive landscape. Define and prioritize product requirements, user stories, and acceptance criteria based on strategic objectives an...

Job Description Drive Customer Success through enhanced customer experience with the objective of protecting and enhancing revenue through effective renewals, churn mitigation and driving adoption and consumption of services. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business units overall results. Responsibilities Own the customer contract onboarding process and drive alignment between Sales, Solutions, Program Management and key customer stakeholders Define Customer Engagement and governance model along with the customer Drive service adoption by understanding usage and es...

Description We are seeking a motivated and results-oriented Education Sales Counselor to join our team. The ideal candidate will be responsible for engaging with prospective students, guiding them through the enrollment process, and promoting our educational programs. This role requires a blend of sales acumen, strong communication skills, and a passion for education. Responsibilities Develop and maintain relationships with prospective students and parents. Conduct sales calls and follow up on leads to meet or exceed enrollment goals. Present educational programs and services to potential clients effectively. Provide information and guidance to students regarding course offerings and admissi...

Description We are seeking a Team Leader to join our dynamic team in Kolkata. This role is ideal for freshers/entry-level candidates who are looking to kickstart their career in a leadership position. The Team Leader will be responsible for guiding a team towards achieving project objectives while fostering a collaborative and productive work environment. Responsibilities Lead and manage a team to achieve project goals and deadlines. Coordinate with cross-functional teams to ensure alignment on objectives and deliverables. Provide mentorship and guidance to team members to enhance their skills and performance. Conduct regular team meetings to track progress and address any challenges. Prepar...

Job Description Responsible for executing customer success management strategy (customer retention, churn mitigation and driving adoption and consumption of services) by building and maintaining relationships with customers & handling escalations and special requests of customers related to aspects like performance, quality and improvements with the objective of enhancing customer experience. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business. Responsibilities Manage the customer life cycle customer onboarding, engagement and service adoption Work with cross functional teams- Professio...

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ? You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. You will be responsible for developing + diversifying business in line with financial + volume targets. How you create impact You will do this by wor...

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ? You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. You will be responsible for developing + diversifying business in line with financial + volume targets. How you create impact You will do this by wor...

As a Senior Regional Insurance Manager in the Bancassurance business at Mumbai, your role involves engaging with all business verticals within the zone/region of the bank. You will liaise with Regional Managers and work closely with branches to increase activation, lead flow, and ensure the right product offering based on customer needs. Your secondary responsibilities include engaging with external stakeholders/partners to establish synergies between the bank and partners, ensuring training, certification, process alignment, compliance, and driving customer-based solutions aligned with needs analysis. Your managerial and leadership responsibilities will require indirect management of variou...

Role Overview: As a Digital Content Management Specialist at Accenture, you will help balance increased marketing complexity and diminishing resources by driving marketing performance with deep functional and technical expertise. Your role will involve overseeing the planning, execution, and delivery of projects that rely on digital tools and technologies. You will be responsible for managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. Your primary focus will be on Digital Marketing Ads & Promotion creation/design. Key Responsibilities: - Analyze and solve moderately complex problems - Create new solutions, leveraging an...

As a Sales & Marketing Executive for our IT products, your role will involve reaching out to potential customers through various channels such as calls, emails, and social media. You will be responsible for generating leads, maintaining a pipeline of prospective clients, and converting leads into customers by demonstrating product benefits. Your strong communication skills will be essential in maintaining client relationships, gathering feedback for product improvements, providing post-sales support, and resolving customer queries. Additionally, you will assist in marketing campaigns, promotional activities, and brand awareness tasks while maintaining reports on sales performance and custome...

JOB DESCRIPTION: JOB SUMMARY Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. CORE JOB RESPONSIBILITIES Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level Maintain deep, current knowledge about medical and nutritional science, th...

As a Relationship Manager - Sales at GOODWILL WEALTH MANAGEMENT PVT LTD, your role involves managing client portfolios, identifying new business opportunities, and building strong client relationships. You will be responsible for tasks such as identifying customer needs, cross-selling financial products, preparing sales reports, and ensuring high levels of client satisfaction and retention. Collaboration with team members to develop innovative approaches to achieving sales targets and providing exceptional customer service is also a key aspect of your role. Key Responsibilities: - Manage client portfolios effectively - Identify new business opportunities - Build and maintain strong client re...

**Job Description:** As a Marketing Executive at Anken Floorings, the best tiles showroom in Palakkad, you will play a key role in spearheading creative marketing initiatives, enhancing brand presence, and driving customer engagement for our products and services. Your primary responsibilities will include: - Visiting various construction sites, engineers, builders, contractors, architects, etc., to bring leads to the showroom. - Conducting product presentations and effectively communicating the features and benefits of our offerings. **Qualifications Required:** - Experience in marketing or sales roles. - Strong communication and presentation skills. - Ability to build and maintain relation...

As the Head of Sales & Marketing, you will be responsible for leading the sales, branding, and promotional strategies within the FMCG sector. Your role will involve developing and implementing effective sales strategies, leading marketing initiatives, and executing large-scale promotional activities to drive sales growth and enhance brand visibility. **Key Responsibilities:** - Develop and implement effective sales strategies to achieve revenue and market-share targets. - Lead, mentor, and manage the sales team to ensure high performance and goal achievement. - Oversee distribution strategies and channel management to strengthen market presence. - Analyze market trends, competitor activities...

You will be responsible for finding Agro tradeshows, registering for these trade shows, and traveling to these shows with your bosses. House of Couton Private Limited runs "Feba", a proximity marketing platform to target customers present around retail stores to convert them for sales by enabling retailers to deliver nearby campaigns and lists of customers nearby to engage with them through personalized campaigns.,

You will be responsible for the following: - Leading and supporting the branch's sales and service teams - Driving business growth through CASA, third-party products, and asset sales - Ensuring high levels of customer engagement and retention Qualifications required: - Strong leadership skills - Sales and service orientation - Ability to motivate and manage front-office staff effectively,

Responsibilities: * Manage digital campaigns from ideation to execution. * Collaborate with sales team on lead generation strategies. * Optimize Google Ads performance through data analysis. Mobile bill reimbursements Leave encashment

The keting Manager (Digital) is responsible for planning, executing, and optimizing integrated keting campaigns with a strong focus on digital channels The role will drive brand awareness, lead generation, and customer engagement across online platforms, while ensuring alignment with overall business and sales objectives