5818 Customer Complaints Jobs - Page 20

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

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2.0 - 7.0 years

2 - 3 Lacs

chandigarh

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Roles and Responsibilities Manage service coordination activities, ensuring timely resolution of customer complaints and issues. Coordinate with vendors to resolve technical problems and improve after-sales service quality. Provide back office support for efficient processing of service requests and documentation. Ensure effective communication between customers, sales teams, and internal stakeholders throughout the service lifecycle. Monitor key performance indicators (KPIs) related to service delivery, identifying areas for improvement.

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3.0 - 7.0 years

4 - 8 Lacs

pune

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Responsible for: Interact with customers to provide technical assistance (identification of customers technical needs, support in product application, provide solutions in case of problems) Product development from lab scale synthesis up to scaling-up (pilot plant and support to manufacturing team to assure success and proper quality in the production of new products Conduct trials at customers place, execute evaluation of products as per guidelines Attending customer complaints,test & provide solution by walking through a series of actions to resolve it Training and demonstration to customers on our test methods, product performance To assist in preparation of Technical Documentation Perfor...

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8.0 - 10.0 years

25 - 30 Lacs

chandigarh

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Job Description Position Regional Head - CSG Incumbent Name Department Axis Function Emerging Verticals Reporting to National Head- CSG Band 3 Location XYZ Team size (D/I) 8-10 JOB SUMMARY - Manages a Region for Corporate Salary TASC collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build these channels WITHIN the company guidelines and achieve business targets. KEY RESPONSIBILITIES- Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Targe...

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0.0 - 4.0 years

2 - 6 Lacs

gurugram

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Join us as a Customer Service Operations Analyst in Reconciliation Investigations This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes You ll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs This role has great development potential, as you ll be working in a supportive team and an environment of continuous improvement Were offering this role at senior analyst level What youll do In this key role, you ll be responding to queries from our customers or stakeholders within agreed timelines. We ll look to you to deliver successful outcomes, ...

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4.0 - 8.0 years

6 - 10 Lacs

gurugram

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Roles Responsibilities Prime responsibility of Planning Conducting On Job Training to Kia Dealer Network Develop skills for living spreading Kia Values and Behaviors at Kia India Dealer network Deliver OJT training for dealer Sales Service team members Need based training based on Customer Complaints Understand gaps train the dealership Soft skill Refresher training on customer etiquette Training need evaluation and planning Coordination with Regional Field team for training need and planning Generation of periodic regular reports circulation to field network Management reports generation, Dealer Score Card Monthly Reviews templates/ Reviews, Regional Monthly Reports Annual Business Plan, MI...

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3.0 - 7.0 years

5 - 9 Lacs

bengaluru

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Roles Responsibilities: Prime responsibility of Planning Conducting On Job Training to Kia Dealer Network Develop skills for living spreading Kia Values and Behaviors at Kia India Dealer network Deliver OJT training for dealer Sales Service team members Need based training based on Customer Complaints Understand gaps train the dealership Soft skill Refresher training on customer etiquette Training need evaluation and planning Coordination with Regional Field team for training need and planning Generation of periodic regular reports circulation to field network Management reports generation, Dealer Score Card Monthly Reviews templates/ Reviews, Regional Monthly Reports Annual Business Plan, M...

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6.0 - 8.0 years

8 - 10 Lacs

vijayawada

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About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

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6.0 - 8.0 years

8 - 10 Lacs

mumbai

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About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

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3.0 - 7.0 years

5 - 9 Lacs

penugonda

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1. Inline Outflow concerns Analysis Action implementation 2. Customer Audit and Filed Reported issue analysis immediate action 3. Solve Repeated and unsolved issue by initiating CFT 4. FTTQ Target achievement Inline DPU Reduction 5. Daily all Quality gate concerns - Cause, Analysis Action implementation 6. Concern analysis Report preparation , Expertise in Presentation Excel 7. Manpower management, Quality Improvements to achieve Quality targets. 8. Conducting daily morning meeting to achieve SQCT targets 9. Finding Training needs of operators to develop multi-skills with Coordinating other teams 10. Analysis of internal and external customer complaints/audit issues, trend charts, action pla...

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1.0 - 2.0 years

3 - 4 Lacs

guwahati

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Key Responsibilities Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB Ensuring minimal customer complain Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions Shall be ...

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4.0 - 8.0 years

6 - 10 Lacs

kolkata

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Roles Responsibilities : Implement CX Initiatives CX programs at the dealership Implementation of Sales Standard Operating Processes at Dealership Conduct Sales Process Audits at dealership to check process gaps Analyze SSI and develop action plans in collaboration with dealers. Analyze PSI and formulate dealer action plans based on findings. Sales customer complaint Handling for the defined set of dealerships. Collect, analyze, and interpret customer feedback, surveys, and complaint data Implement and monitor Customer experience Improvement Action Plans. Support the recruitment of Sales Customer Care Managers (CCM) Assess manpower availability for key roles, including CCEs, hostesses, and o...

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4.0 - 8.0 years

6 - 10 Lacs

bengaluru

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Roles Responsibilities: Implement CX Initiatives CX programs at the dealership Implementation of Sales Standard Operating Processes at Dealership Conduct Sales Process Audits at dealership to check process gaps Analyze SSI and develop action plans in collaboration with dealers. Analyze PSI and formulate dealer action plans based on findings. Sales customer complaint Handling for the defined set of dealerships. Collect, analyze, and interpret customer feedback, surveys, and complaint data Implement and monitor Customer experience Improvement Action Plans. Support the recruitment of Sales Customer Care Managers (CCM) Assess manpower availability for key roles, including CCEs, hostesses, and ot...

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3.0 - 8.0 years

5 - 10 Lacs

alleppey

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Lead and manage assigned product category to ensure strong sales performance. Drive sales targets and implement strategies to achieve or exceed goals. Supervise and train sales team members on product knowledge, customer engagement, and selling techniques. Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory team. Work closely with brands and vendors to implement promotions, discounts, and new product launches. Track sales trends, analyze performance data, and report to the Branch Manager. Support marketing efforts through in-store promotions, campaigns, and product launch activities. Handle customer complaints and ensure timely resolution to ma...

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0.0 - 3.0 years

2 - 5 Lacs

palakkad

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Lead and manage assigned product category to ensure strong sales performance. Drive sales targets and implement strategies to achieve or exceed goals. Supervise and train sales team members on product knowledge, customer engagement, and selling techniques. Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory teaM Work closely with brands and vendors to implement promotions, discounts, and new product launches. Track sales trends, analyze performance data, and report to the Branch Manager. Support marketing efforts through in-store promotions, campaigns, and product launch activities. Handle customer complaints and ensure timely resolution to mai...

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0.0 - 3.0 years

2 - 5 Lacs

kochi

Work from Office

Lead and manage assigned product category to ensure strong sales performance. Drive sales targets and implement strategies to achieve or exceed goals. Supervise and train sales team members on product knowledge, customer engagement, and selling techniques. Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory team. Work closely with brands and vendors to implement promotions, discounts, and new product launches. Track sales trends, analyze performance data, and report to the Branch Manager. Support marketing efforts through in-store promotions, campaigns, and product launch activities. Handle customer complaints and ensure timely resolution to ma...

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2.0 - 3.0 years

4 - 5 Lacs

chalakudy

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Lead and manage assigned product category to ensure strong sales performance. Drive sales targets and implement strategies to achieve or exceed goals. Supervise and train sales team members on product knowledge, customer engagement, and selling techniques. Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory team. Work closely with brands and vendors to implement promotions, discounts, and new product launches. Track sales trends, analyze performance data, and report to the Branch Manager. Support marketing efforts through in-store promotions, campaigns, and product launch activities. Handle customer complaints and ensure timely resolution to ma...

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 20,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply/Contact For more details HR Shubham - 8432231842 Perks and benefits Good Salary with unlimited Incentives

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0.0 - 2.0 years

3 - 6 Lacs

pune

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*Cutting & Crimping Quality Area* - C4 Testing/Cut cross section - SPC, MSA, Audit as per control plan - Internal Defect analysis - Machine Validation - - Customer Complaint Handling/Analysis - Product Audit - 7Qc - Leadership

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10.0 - 20.0 years

10 - 20 Lacs

vapi, daman & diu

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KEY SKILL: - PLASTIC INJECTION MOULDING, PLASTIC RAW MATERIAL, CIPET, PACKAGING , INDUSTRIES, IMS Preferable Experience In Injection Moulding Pails/Containers Required For Paint/Oil/Food Industries, Knowledge Of Plastic Parts And Plastic Raw Material Quality Management & Compliance Establish : a)) implement, and maintain the Quality Management System (QMS) as per ISO 9001 / ISO 14001 / ISO 22000 or customer standards b) Ensure compliance with industry standards, regulatory norms, and customer quality requirements. c) Lead customer audits, internal audits, and supplier audits. d) Develop and update SOPs, Work Instructions, Control Plans, FMEA, APQP, PPAP, and other documents. Injection Moldin...

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