5818 Customer Complaints Jobs - Page 16

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0.0 - 5.0 years

2 - 3 Lacs

ahmedabad

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Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

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0.0 - 3.0 years

1 - 2 Lacs

lucknow

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HELLO, JOBSEEKERS! Greetings from Shining Stars. Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location. Profile - Domestic Process Shifts- Day Shifts/Rotational Shifts Working Days- 6 days Salary- Upto 17k ctc + Quarterly Bonus Location- Gomtinagar/Hazratganj Any 12th pass-out with excellent English communication can apply. Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English. What you'll do- Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing...

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3.0 - 8.0 years

4 - 5 Lacs

bhiwadi

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Role & responsibilities Customer complaints handling Batch manufacturing oversight Preparation and verification of dispatch documents Conduct in-process quality checks Ensure compliance with SOPs and regulatory standards Review batch manufacturing records Coordinate with production and warehouse teams Assist in internal audits and CAPA implementation Monitor environmental conditions in production areas Support training for QA procedures Preferred candidate profile Attention to detail Knowledge of GMP & GLP Documentation accuracy Problem-solving Communication skills Time management Ability to work under pressure Qualification Bachelor's degree in Pharmacy, Chemistry, or related field Knowledg...

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

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Process- Tata CFAB IB (customer service) Exp- Fresher and Exp both can apply Good communication skills Salary: upto 18,000 in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile Graduation is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Mahek - 7030021782 Perks and benefits Competitive salary

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0.0 - 6.0 years

2 - 8 Lacs

guwahati

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Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must ensure selling through E platform. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product...

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0.0 - 6.0 years

2 - 8 Lacs

kolkata

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Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must ensure selling through E platform. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product...

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1.0 - 4.0 years

2 - 5 Lacs

gurugram

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Interview Alert! (Only male candidates required for this role) A F2F interview drive is scheduled on Friday, 5th December 2025 , at client's office based in Gurugram. Applicants must be available for an in-person interview on the given date. You may share the profiles at - nilofar@in.experis.com Highlights - Shift - Night shift Working days - 5 days WFO Weekly off will be rotational Overview - Day to day task like writing social comments, answering questions from followers and replying to comments on social channels. Ensuring daily productivity is met with 100% quality and adherence to the process TAT. Ensure Process TAT is met without fail being a critical portfolio. Writing social comments...

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0.0 - 2.0 years

2 - 4 Lacs

gurugram

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Responsibilities: Manage customer queries via phone, email & chat Resolve complaints promptly Maintain high NPS score through exceptional service Handle escalated issues efficiently Office cab/shuttle Travel allowance Health insurance Annual bonus Performance bonus Joining bonus Flexi working

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0.0 - 4.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Inbound Customer Service Good communication. Salary upto 18k Inhand Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Altaf - 7030022471

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2.0 - 3.0 years

4 - 5 Lacs

bhiwandi

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RELATIONSHIP MANAGER Overview: Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS. Reports to: Assistant Head Sales Qualification: BTech /BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate, 2-3 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Motors, Gear box etc., Good communication skills. Responsibilities & Du...

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0.0 - 2.0 years

1 - 2 Lacs

noida

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Responsibilities: Handle inbound and outbound customer calls Resolve customer queries and provide accurate information Maintain customer records in the system Coordinate with internal teams for issue resolution

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2.0 - 5.0 years

4 - 5 Lacs

gurugram

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Responsibilities: *Handle flight schedule changes, cancellations, and reissues via GDS. *Manage customer queries related to refunds, amendments. *Provide professional and timely support to customers across multiple channels (phone, email, chat).

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1.0 - 5.0 years

3 - 7 Lacs

pune

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The FPOC Complaints Team Lead will manage a team handling all first-contact customer complaints This role is responsible for ensuring high-quality customer service, managing team performance, coaching and developing associates, and maintaining adherence to internal policies and regulatory requirements The role requires flexibility to work night and overnight shifts to provide leadership coverage Graduate Lead and manage a team of complaints associates handling first-contact customer complaints Monitor and drive team performance, ensuring KPIs, quality, and service standards are consistently met Coach, develop, and motivate associates, addressing performance issues promptly and constructively...

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0.0 - 3.0 years

3 - 4 Lacs

chalakudy

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Lead and manage assigned product category to ensure strong sales performance Drive sales targets and implement strategies to achieve or exceed goals Supervise and train sales team members on product knowledge, customer engagement, and selling techniques Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory team Work closely with brands and vendors to implement promotions, discounts, and new product launches Track sales trends, analyze performance data, and report to the Branch Manager Support marketing efforts through in-store promotions, campaigns, and product launch activities Handle customer complaints and ensure timely resolution to maintain ...

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0.0 - 3.0 years

3 - 4 Lacs

palakkad

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Lead and manage assigned product category to ensure strong sales performance Drive sales targets and implement strategies to achieve or exceed goals Supervise and train sales team members on product knowledge, customer engagement, and selling techniques Monitor inventory levels, manage stock allocation, and coordinate replenishments with the inventory team Work closely with brands and vendors to implement promotions, discounts, and new product launches Track sales trends, analyze performance data, and report to the Branch Manager Support marketing efforts through in-store promotions, campaigns, and product launch activities Handle customer complaints and ensure timely resolution to maintain ...

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1.0 - 11.0 years

3 - 13 Lacs

baddi

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Senior Engineer : 2025 Location: BADDI, Himachal Pradesh, IN Company: Luminous Productivity Improvement : Improving the productivity level of the workers on continuous basis by workmen s training and by bringing into use the standards of the performance derived from work measurement studies etc. Troubleshooting / Problem Solving expertise : Based on RCA meetings identify long pending issues with Complex solutions and implement the same without business impact Ensure safe working Environment : Ensure safe working environment for Employees working in plant through conducting safety audits, training to employees Multiskilling of Operators and Supervisor : On the basis of workload analysis, focu...

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply/Contact For more details HR Shubham - 7030024973 Perks and benefits Good Salary with unlimited Incentives

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2.0 - 4.0 years

1 - 3 Lacs

chennai

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Position Description \- We are seeking a dedicated and enthusiastic Customer Support Associate\/representative to join our team. This role involves providing exceptional customer service through both voice and non\-voice channels. The ideal candidate will possess strong communication skills, a problem\-solving mindset, and a commitment to delivering a positive customer experience. In this role you will be responsible for: Voice Support: Handle inbound and outbound calls to assist customers with inquiries, issues, and product information Provide clear and accurate information to customers, ensuring their questions are answered effectively Resolve customer complaints and concerns in a professi...

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3.0 - 5.0 years

6 - 10 Lacs

bengaluru

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Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Omnissa WorkspaceOne SaaS based solution Installation/Reinstallation of MDM components Trouble shooting remotely MDM related errors escalated by Ll and other teams. Monitor and analyze the application logs Support the DR Drills as and when required Manage Policy Groups Administer consistent policies across devices Analyze and report critical device information Creating and Maintenance of SSP for Client end users Implementing policies post approval in MDM System Ba...

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2.0 - 7.0 years

4 - 9 Lacs

mumbai, baddi

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Evaluation of products (New products and New sites) Identifying, collecting, processing, and analyzing data according to established protocol, procedures standards, as appropriate to specific objectives. Establish and maintain policy for documentation of all products. Implements ongoing quality improvement processes working with interdepartmental teams Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing. Document Evaluation, Sample analysis. Site Audit and Report preparation Technical Audits and Visits / routine monitoring. Checking of control samples Review of Technical Documents ( BMR, BPR, Specifica...

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5.0 - 6.0 years

4 - 5 Lacs

chennai

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Interface between customer and company, Handle customers like Mando, Brakes India, Renault & Hyudai on field. Involve in sorting activity at customer end. Resolve issue on spot by coordinating internal plant quality team. Proactive customer visits.

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3.0 - 8.0 years

5 - 10 Lacs

coimbatore

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Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain relationships with key clients and stakeholders. Conduct market research and analyze trends to identify new opportunities. Collaborate with cross-functional teams to drive business development. Monitor and control expenses to ensure profitability. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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1.0 - 3.0 years

3 - 5 Lacs

surat

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Roles and Responsibility Develop and execute strategic plans to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing and potential customers through effective communication and negotiation. Conduct market research to identify new business opportunities and stay updated on industry trends. Collaborate with internal teams to develop and implement sales strategies and tactics. Meet or exceed monthly and quarterly sales targets consistently. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri....

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0.0 - 2.0 years

2 - 4 Lacs

surat

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Roles and Responsibility Handle customer inquiries and provide information about products or services. Build and maintain strong relationships with customers through effective communication. Meet sales targets and achieve monthly goals. Collaborate with internal teams to resolve customer complaints and issues. Provide exceptional customer service and ensure satisfaction. Maintain accurate records of customer interactions and sales performance. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels befo...

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5.0 - 6.0 years

7 - 8 Lacs

madurai, tiruppur, salem

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Roles and Responsibility Manage the bar area, including preparing and serving beverages. Maintain high levels of customer satisfaction by providing excellent service. Collaborate with other team members to achieve sales goals. Ensure compliance with company policies and procedures. Keep the bar area clean and organized. Develop new menu ideas and promotions to increase sales. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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