5818 Customer Complaints Jobs - Page 14

Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well ...

Hi Jobseekers, About the Role We are hiring enthusiastic and customer-focused individuals for Customer Support role in Kolkata location. If you have excellent communication skills and enjoy solving customer queries, this role is perfect for you! Role- 1.Customer Support Domestic Process 2.Customer Support International Process 3.Sales Associate Key Responsibilities Handle customer queries through voice calls and chat in a timely and professional manner Provide accurate information and resolutions to customers Ensure customer satisfaction by maintaining quality service standards Document customer interactions and escalate issues when necessary Work collaboratively with team members to meet pr...

Role & responsibilities 1. Customer Interaction and Support: Respond to customer inquiries regarding housing finance products, loan options, and application processes. Assist customers throughout the loan application process, ensuring they have all necessary documentation. Provide timely follow-ups to customers to keep them informed about the status of their applications. Resolve customer complaints or issues related to the loan process in a prompt and professional manner. 2. Sales Support: Assist the sales team by calls and follow-ups with potential customers. Prepare and maintain reports on customer interactions and sales activities. Maintain a database of customers, prospects, and lead de...

Role & responsibilities Respond to customer first contact resolution mails received at designated Credit Card team ID as per agreed business TAT • Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution • To ensure 100% adherence to laid down process while responding to customer mails • Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. • To identify request received from customer for charges waiver and raise request in CBCI system as per grid Preferred candidates: Having good communications skills in written and oral

VACANCY FORM Position Vacant : Customer Relationship Executive (Real Estate) No. Of Vacancy : 1 Reporting : Reporting to CRM Head Organization Name : Sanya Infrastructure Pvt. Ltd. Company Profile (Industry, Size, Products/Services, Standing in India/World etc.) Sanya Group is an ISO 9001-2000 diversified group engaged Real Estate, Hospitality, Medical Facilities, Diagnostics Centers and FMCG goods. The Group is into a JV with leading national brand Godrej for a residential project Godrej Summit in the prime and fast growing Sector-104, Gurugram, adjacent to the Dwarka - Expressway. A proud owner of the elite 5 star hotel Courtyard by Marriott in Gurugram, the Group is also developing Housin...

Maitrayee Medico is looking for Customer Onboarding Executive to join our dynamic team and embark on a rewarding career journey We are looking for a highly skilled and experienced Customer Onboarding Executive to join our team at Maitrayee Medico. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service. Roles and Responsibility Develop and implement effective onboarding strategies to ensure seamless integration of new customers. Build strong relationships with customers through regular communication and proactive issue resolution. Collaborate with internal teams to resolve customer complaints and concerns in a timely manner. Conduct ...

Primary Details Time Type: Full time Worker Type: Employee Delivering exceptional customer service and resolving customer enquiries to assist in the profitable growth of the direct business portfolio by performing quotes, renewals, policy maintenance and problem solving and relationship building with direct customers Primary Responsibilities Strategy and Planning Nil Policy, Process and Procedures Monitor and manage monthly budget are met Identify and implement best practice risk control and process improvements Attend relevant product and skill course, maintain product, system and process knowledge and pass on relevant points to other employees Monitor, review and maintain underwriting guid...

BUILDTECH BUILDERS is looking for Telecaller to join our dynamic team and embark on a rewarding career journey We are looking for a highly skilled and experienced Telecaller to join our team at BUILDTECH BUILDERS. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and provide support through phone calls. Build and maintain strong relationships with customers to increase sales and revenue. Identify new business opportunities and generate leads. Meet or exceed monthly sales targets and performance goals. Collaborate with internal teams to resolve customer complaints and issues. Sta...

We are looking for a skilled professional to join our team as a Service Manager in the Customer Service department of Niva Bupa Health Insurance. The ideal candidate will have a strong background in customer service and management, with excellent communication and problem-solving skills. Roles and Responsibility Manage and supervise a team of customer service representatives to ensure high-quality service delivery. Develop and implement effective customer service strategies to enhance customer satisfaction and loyalty. Handle complex customer complaints and issues professionally and courteously. Collaborate with other departments to resolve customer issues and improve overall customer experi...

Looking for a skilled Relationship Associate to join our team at Niva Bupa Health Insurance. The ideal candidate will have excellent communication skills and the ability to build strong relationships with clients. Roles and Responsibility Develop and maintain strong client relationships to understand their health insurance needs. Provide expert advice on health insurance policies and procedures to clients. Identify new business opportunities and generate leads to drive sales growth. Collaborate with internal teams to resolve customer complaints and issues. Stay up-to-date with industry trends and competitor activity to identify new business opportunities. Meet or exceed monthly sales targets...

We are looking for a highly motivated and skilled individual to join our team as a Post Graduate Trainee in the Claims Settlement department of Niva Bupa Health Insurance. The ideal candidate will have a strong educational background and excellent analytical skills. Roles and Responsibility Analyze complex claims data to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to resolve customer complaints and issues. Conduct thorough research and analysis to support business decisions. Prepare detailed reports and presentations for management review. Identify opportunities to enhan...

Role & responsibilities : Handle and resolve customer queries through written communication, ensuring clarity and empathy. Understand customer concerns, provide accurate information, and maintain proper documentation. Coordinate with internal teams for escalations and ensure timely follow-ups on pending cases. Maintain a customer-first tone, identify recurring issues, and suggest improvements to enhance the overall experience. Preferred candidate profile : Minimum 2 years of experience in customer service (written support preferred). Strong written communication skills with excellent grammar and clarity. Ability to understand customer needs and respond with patience and professionalism. Good...

Note: Please do not apply if you don't have experience in Split AC installations and Repair services. About the Company: OctoLife is a startup founded by serial entrepreneurs with a mission to build the worlds most efficient and sustainable cooling products. In a rapidly warming world, OctoLife is on a mission to democratise access to cooling solutions to 5 billion residents of the developing world. This is one the biggest challenges facing humanity, and core to OctoLife’s existence. Headquartered in Bangalore, the R&D and product development of Octolife is based out of Gurugram. Role summary The Service Manager (SM) will own all after-sales service delivery for the Air Conditioners in the r...

Role & Responsibilities: Business Development Identifying new business opportunities & seeking possibilities to expand existing Business Assessing & reporting industry trends, market activities and competitors activity. Developing and implementing sales strategy, promotional campaigns to boost sales. Directing and coordinating all sales and technical activity for PH/PCO Market. Provide training, consultation & advice to the sales team & Customers. Analyzing the distribution reach and penetration of product in market by appointing new distributors or consolidating the distribution network. Technical Services - Lead Technical Services for Public health segment at field level, attending custome...

As a Quality Assurance Specialist at our company, your main responsibility will be to maintain the quality assurance process in alignment with the company's vision, with a focus on improving process quality areas. Your goal will be to work towards achieving zero customer complaints and eliminating unsafe conditions in your respective area. Your key responsibilities will include: - Conducting PIR/FIR inspections - Verifying 4M reports - Verifying abnormality reports - Line POKA-YOKE verification - Performing daily in-house rejection analysis - Conducting process & product audits - Updating the FMDS board To qualify for this role, you should have: - 1-3 years of relevant experience in quality ...

Job Responsibilities: Resolve customer queries via chat Maintain the highest quality customer support Provide accurate and quick response Excellent communication and comfortable with English language Good Typing Skills and Speed. Food allowance Annual bonus

Seeking a Tax Associate (US) with experience in US tax documents or payments processing. Role includes calling clients, collecting tax details, verifying documents, updating systems, and supporting tax filing tasks. Strong communication required.” Annual bonus

Hiring || International Voice Technical Support Hyderabad (WFO)||4.8 lpa||Two Way Cab||Immediate Joiners|| Location: DLF, Gachibowli||Hitech City ||Hyderabad (Work From Office) Process: International Voice Technical Support Salary: Up to 4.8 LPA || Immediate Joiners Preferred Eligibility Criteria Minimum 1 year experience in an International Voice Process (Mandatory) UG/Graduates both eligible Excellent English communication skills Comfortable with rotational shifts & week-offs Candidates with strong technical troubleshooting experience preferred Key Responsibilities Handle inbound calls from international customers Troubleshoot Wi-Fi, modem, router, and network connectivity issues Assist cu...

Hiring Alert!! FSE Cities: : Jaipur, Chennai, Vizianagram, Hyderabad, Ahmedabad/Indore, Kolkata, Lucknow/Kanpur We are urgently Looking for Jr. Field Service Engineer Field Service Engineer Sr. Field Service Engineer Staff Field Service Engineer Position Summary: SSII, an US based medical devices company engaged in developing and manufacturing class II & III Surgical Robots is seeking Field Service Engineering - Lead for its Gurgaon, India location. Join an organization with a passion for commercializing smart, effective and patient centric Robotics solutions. SS Innovations is seeking a dynamic Field Service Engineering leader to lead and manage a team of Field Service Engineers (FSEs). Thi...

International Voice Process Customer Support (Voice) Location: Bangalore Shift: Rotational (Including Night Shifts US/UK/AU timings) Salary: 2,83,772 – 4,00,000 LPA + Incentives + Goodies Roles & Responsibilities: Handle inbound and outbound calls or chats from international customers (primarily US, Australia, etc.) Provide accurate information related to products, services, or technical issues Troubleshoot and resolve customer queries with empathy and professionalism Maintain high levels of customer satisfaction Document customer interactions and follow-up when necessary Skills Required: Excellent verbal and written communication skills (English) Good logical reasoning and analytical abilit...

Job Title: State Service Incharge Location: Chennai Department: Customer Service Company: Zebronics India Pvt. Ltd. Job Description: We are looking for a dynamic and experienced State Service Incharge to oversee and drive after-sales service operations in Chennai . The ideal candidate will be responsible for ensuring high customer satisfaction, efficient service delivery, and smooth coordination between service centers, dealers, and internal teams. Key Responsibilities: Manage end-to-end service operations within the assigned state. Handle escalations and ensure prompt resolution of customer complaints. Monitor and evaluate service centers performance, TAT, and customer satisfaction. Coordin...

Hiring Alert!! FSE Cities: : Jaipur, Chennai, Vizianagram, Hyderabad, Ahmedabad/Indore, Kolkata, Lucknow/Kanpur We are urgently Looking for Jr. Field Service Engineer Field Service Engineer Sr. Field Service Engineer Staff Field Service Engineer Position Summary: SSII, an US based medical devices company engaged in developing and manufacturing class II & III Surgical Robots is seeking Field Service Engineering - Lead for its Gurgaon, India location. Join an organization with a passion for commercializing smart, effective and patient centric Robotics solutions. SS Innovations is seeking a dynamic Field Service Engineering leader to lead and manage a team of Field Service Engineers (FSEs). Thi...

Role Overview: You will be responsible for meeting the EHS protocols & regulatory norms in force and conducting in-process & final quality control of castable & binders. As a Shift In-charge in a 3 shift operation, you will be required to test CO3 and Specific Surface area, issue working batch sheets, and engage in dialogue with production on day-to-day quality issues. Additionally, you will visit customer sites to attend customer complaints and understand the practical application of products. Your role will also involve QC & QA of incoming raw materials, handling third party inspections, meeting ISO norms, and reporting daily testing results. You will be responsible for maintaining test re...

Minimum 5 years of relevant experience in a Team management role in a CNC Machine shop or Precision Engineering shop floor. Role & responsibilities : 1. Production Planning and Execution 2. Process and Technology Management 3. Quality And Customer Satisfaction Drive first pass yield improvement and reduce external /internal rejections Review and approve Quality Reports, Customer Complaints and CAPA Reports 4. Safety Health & Environment 5. Human Resource & Team Development 6. Budgeting & Cost control Prepare and Monitor Annual Operation Budget including Manpower, Tooling, Consumables and maintenance Approve procurement of new machines, tools, and equipment within delegated authority Drive En...

Hiring For International Bpo Voice Process Salary:19kto46K Location: Mumbai Providing support for Inbound calls Excellent written and verbal communication in English Interview Call Sana@7208190299 /Dm@9372231389 OR Interview Call Abhishek@ 9768728234