Customer Care Executive

Job Title: Customer Sales Executive
Department: Sales & Customer RelationsJob Type: Full-Time

Job Summary

We are looking for a motivated and customer-oriented Customer Sales Executive to generate sales, build strong customer relationships, understand customer requirements, and provide suitable products or services. The ideal candidate should have excellent communication, negotiation, and customer-handling skills.

Key Responsibilities

• Identify and approach potential customers through calls, emails, and direct interactions.
• Understand customer needs and recommend suitable products or services.
• Generate new business leads and convert them into sales.
• Handle customer inquiries and provide product or service information.
• Maintain strong relationships with existing customers.
• Follow up with prospective customers to close sales.
• Achieve monthly and quarterly sales targets.
• Prepare sales reports and maintain customer databases.
• Coordinate with internal teams to ensure customer satisfaction.
• Resolve customer complaints and provide effective solutions.

Required Skills

• Excellent verbal and written communication skills.
• Strong convincing and negotiation abilities.
• Good customer relationship management skills.
• Ability to achieve sales targets.
• Basic computer knowledge (MS Office, Excel, CRM).
• Problem-solving and interpersonal skills.
• Positive attitude and willingness to learn.

Qualification & Experience

• Education: Any graduate or equivalent qualification or 2nd PUC
• Experience: 0–3 years of experience in sales or customer service.
• Freshers can also apply.
• Experience in telesales, field sales, or customer relationship management is an advantage.

Key Performance Indicators (KPIs)

• Monthly sales target achievement.
• Number of new customers acquired.
• Lead conversion rate.
• Customer satisfaction and retention.
• Follow-up and sales performance.

Salary & Benefits

• Competitive salary based on experience.
• Attractive sales incentives.
• Performance-based bonuses.
• Training and career growth opportunities.

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person