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Customer Care Executive

PRIME ONE

2 - 3 Lacs

India

Posted:1 day ago

Job Description

CUSTOMER CARE EXECUTIVE

Cab Facility: Both-Side Cab Facility
Qualification: Minimum 12th Pass
Experience: Fresher
Salary: ₹18,000 – ₹25,000 In-Hand + Incentives
Working Days: 6 Days a Week
Location: Noida

Key Requirements

  • Excellent English communication skills are mandatory.
  • Strong verbal communication and customer-handling skills.
  • Good sales and convincing abilities.
  • Confident and professional personality.
  • Strong problem-solving and interpersonal skills.
  • Ability to work in a target-oriented environment.
  • Willingness to work in rotational shifts, if required.

Roles & Responsibilities

  • Handle incoming and outgoing customer calls professionally.
  • Understand customer queries and provide appropriate solutions.
  • Explain products and services to customers effectively.
  • Identify sales opportunities and convert potential leads.
  • Follow up with customers to ensure satisfaction.
  • Maintain positive relationships with customers.
  • Achieve assigned customer service and sales targets.
  • Maintain accurate records of customer interactions and follow-ups.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Application Question(s):

  • How much do you rate your English Communication Skill out of 10 ?
  • How many months of experience do you have in calling related role ?
  • What's your last in-hand salary ?
  • Are you ok with sales roles as well with Higher Incentives ?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Noida, Uttar Pradesh 201301 (Preferred)

Work Location: In person

Skills Required

Customer Care 12th Pass Customer Handling Sales Customer Queries Customer Service Follow UPS Health Insurance Life Insurance Provident Fund Business English Communication

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Job Type

Full Time

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PRIME ONE

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