Customer Care Executive( US Voice Process)

Job Description

Excellent written and verbal communication The Process Is International( US based) Candidate Must Be Open For Night Shifts, Rotational shifts Key duties and responsibilities Customer care Executive Answering Inbound Call from Customers, Clients. Delivering professional and expert Customer services to our Customers and Clients Responsible for the day-to-day assigned work. Ensure and fulfill service requests from clients by manning the telephone, email and other communication systems. ✅ Qualifications: Education: Graduation is mandatory (any stream ) Experience: 1–4 years of relevant experience in international voice process or US customer support (Candidates with strong communication skills and relevant domain exposure will be preferred) Communication Skills: Ability to understand and communicate clearly with US-based customers Role may involve Over -night , so candidates comfortable with such schedules are preferred Candidates comfortable with the shift schedule are encouraged to apply Job Type: Full-time Schedule: Day shift Evening shift Morning shift Night shift Rotational shift US shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Open for flexible shifts as it is a 24*7 process Excellent communication (Written and verbal) Education: Bachelor's (Required) Experience: Customer service: 1 year (Required) US voice process: 1 year (Required) International voice process: 1 year (Required) Language: English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Application Deadline: 15/05/2025