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Teleperformance (TP)
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Customer Care Executive

Customer Care Executive

Teleperformance (TP)

1 - 4 years

2 - 4 Lacs

Jaipur

Posted:1 week ago| Platform:

Apply

Skills Required

chat process blended process email support bpo customer service non voice process chat support international chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

We are hiring graduates with strong English communication skills to support the LinkedIn process across Email, Chat, and Social Media channels. Candidates with prior BPO experience will be preferred.

Eligibility & Qualifications

Graduate in any discipline

1 year of experience

Excellent English communication skills (written and verbal)

Location- Mansarovar, Jaipur

Salary Upto 4.5lpa

Immediate Joine

Role & responsibilities

Roles and responsiblities
Provide exceptional customer service through chat support, email support, and non-voice processes.
Handle international chats from various clients with a focus on resolving issues efficiently.
Utilize blended process techniques to manage multiple tasks simultaneously while maintaining high-quality output.
Collaborate with team members to achieve common goals and objectives.
Maintain accurate records of customer interactions using CRM software.

Preferred candidate profile

1-4 years of experience in BPO Customer Service or related field (chat process, chat support, email support).
Strong understanding of international chat processes and ability to work effectively in an international environment.
Proficiency in handling multiple conversations simultaneously while maintaining attention to detail.
Excellent communication skills with the ability to articulate complex ideas clearly

Interested candidates please DM on below Email id.

Kiran.gangwar@teleperformance.com

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