Customer Care Executive

Job Description

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development. Key Responsibilities: Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention activities. Assist customers by responding to inquiries and providing information about products and services. Handle customer complaints, process orders, and provide solutions in a timely and professional manner. Participate in various customer service initiatives, improving customer satisfaction and loyalty. Learn and support the implementation of customer feedback mechanisms to enhance service quality. Collaborate with team members to improve overall service efficiency and meet customer expectations. Gain exposure to financial products and services, assisting customers with their requirements. Develop strong communication and problem-solving skills through direct customer interaction. Eligibility Criteria: Graduation (any discipline) from a recognized university. Freshers who have completed their graduation between 2020 and 2025. Strong communication skills and a customer-oriented approach. Ability to work in a fast-paced environment with excellent problem-solving abilities. Positive attitude and a desire to learn and grow within the organization. Team player with a collaborative mindset. Training and Certification: Comprehensive on-the-job training with government certification. Hands-on experience in customer care and relationship management. Development of core skills such as communication, problem resolution, and customer handling. Growth and Career Opportunities: On successful completion of the 6-month internship, you will be promoted to Customer Care Executive Opportunities for further growth within the organization based on individual performance. Clear career progression path with competitive compensation and performance-based incentives. Salary Structure: Stipend Based 10-12k Per Month Duration 6 months hence promoted as CCE On-roll Up to 3,00,000 per annum (inclusive of base salary and performance-based variables). Attractive variable pay based on individual and team performance. Why Join Us? Government-certified on-the-job training that enhances your professional skillset. A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management. Excellent career growth opportunities in a leading organization with a proven track record. Performance-driven rewards and incentives that encourage and recognize your contributions. How to Apply: Interested candidates are invited to submit their updated resume along with a brief cover letter explaining why they are interested in the Customer Care Internship Executive position. share Resume to HR Manager Prakash at selectionblr@muthootgorup.com Or whats app 8310610053(Strictly no calls only what's app for interview address) or Call Manoj G 8778224516 or ANTHONY KIRAN J 9535906319 Walk-in & Walk-out with offer letter on below Venue : Venue : 1) Muthoot Finance Ltd , Regional office Bangalore-I SBI Bank Building, 1st Floor, Sakkamma Road, Lingarajapuram, Bangalore - 560084 Reach and meet Manoj G 8778224516 or ANTHONY KIRAN J 9535906319