Customer care executive- domestic bpo

0 years

1 - 2 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Open Position: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Provide superior Customer Experience through Chat, Email, and Call. Offer accurate, valid, and complete information using appropriate methods and tools. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with team members and customer service teams to ensure a superior customer experience. Follow the company’s communication procedures, policies, and guidelines consistently. Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality. Minimum Qualifications & Requirements: Graduates and 12th pass can apply. Fresher are also considered. Good communication skills are required. Rotational shifts, including Evening shifts. 6 days working, 1 week off. Working Mode: Work from Office Location: Manjalpur Vadodara

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Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

Speak with the employer
+91 9205936567

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