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Posted:10 hours ago| Platform:

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Skills Required

English 12th Pass Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Terms : Full time Salary : 12k to 20k About the role : We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior Responsibilities: Manage inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions. and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Shift-UK Shift Afternoon Shift (2.30pm to 11pm) Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Fixed shift UK shift Supplemental Pay: Quarterly bonus Yearly bonus Work Location: In person

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