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Customer Care Executive (1 YEAR EXPERIENCE) ENGLISH,HINDHI,TELUG

0 years

0 Lacs

India

Posted:4 days ago| Platform: GlassDoor logo

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Skills Required

service planning training standardization monitoring surveys

Work Mode

On-site

Job Type

Full Time

Job Description

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. CONTACT -7299957812 Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 7299957812

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