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CTOMER EXPERIENCE EXECUTIVE

CTOMER EXPERIENCE EXECUTIVE

0 - 3 years

|

2 - 5 Lacs

Posted:4 weeks ago| Platform:

Apply

Skills Required

customer experience executivecommunication teamwork problem-solvin

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage and coordinate customer complaints and feedback.
Develop and implement effective strategies to improve customer satisfaction.
Collaborate with cross-functional teams to resolve complex customer issues.
Analyze customer data and trends to identify areas for improvement.
Provide exceptional customer service through various communication channels.
Ensure timely resolution of customer queries and concerns.

Job Requirements

Strong understanding of customer experience principles and practices.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Proficient in using CRM software and other customer management tools.
Strong problem-solving and analytical skills.
Experience working with customers and resolving complaints.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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