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Crystal Cold Chain Solution Company

3 Job openings at Crystal Cold Chain Solution Company
Admin & Documentation Staff uran, navi mumbai, maharashtra 3 years None Not disclosed On-site Full Time

What we do Refrigerated Containers (Reefers): We offer portable cold storage solutions, maintaining temperatures from -25°C to +25°C for industries like pharmaceuticals, food, and floriculture. Warehousing Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems. Dry Containers Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries. ISO Tanks Safe and efficient transport and storage solutions for chemicals and other specialized goods. Transportation Services Reliable and timely delivery of goods, ensuring your supply chain operates smoothly Admin & Documentation Staff Position Title: Admin & Documentation Staff Location: Uran, Navi Mumbai – Yard Job Type: Full-time, On-site Experience: 1–3 years preferred Position Overview: We’re looking for a reliable Admin & Documentation Staff to manage day-to-day administrative tasks and ensure smooth documentation processes at our Uran site. This role is critical for maintaining accurate records, handling paperwork, and supporting operations on the ground. Key Responsibilities: Maintain and organize both digital and physical company documents, files, and records. Draft, review, and update operational, compliance, and site-related documentation. Handle correspondence, data entry, and prepare reports as required. Coordinate with internal teams and external vendors/partners for documentation needs. Manage site-level administrative tasks, including attendance, invoices, and office supplies. Ensure timely submission of all statutory and compliance-related documents. Assist management with audits and inspections by preparing the necessary documentation. Requirements: Graduate in any discipline. Strong organizational and documentation skills. Proficiency in MS Office (Word, Excel, PowerPoint). Basic understanding of administrative processes and compliance documentation. Excellent written and verbal communication skills in English and Hindi/Marathi. Willingness to work full-time from the Uran site. What We’re Looking For: A dependable, detail-oriented, and efficient individual. Ability to manage multiple tasks simultaneously without compromising quality. A proactive mindset—identifying gaps and addressing issues before they escalate.

Service Coordinator goregaon, mumbai, maharashtra 4 years None Not disclosed On-site Full Time

What we do Refrigerated Containers (Reefers): We offer portable cold storage solutions, maintaining temperatures from -25°C to +25°C for industries like pharmaceuticals, food, and floriculture. Warehousing Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems. Dry Containers Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries. ISO Tanks Safe and efficient transport and storage solutions for chemicals and other specialized goods. Transportation Services Reliable and timely delivery of goods, ensuring your supply chain operates smoothly Service Coordinator Position Title: Service Coordinator Location: Mumbai, Goregaon HO Position Overview: We are seeking a highly organized and detail-oriented Service Coordinator – Reefer Containers to serve as the central point of contact for managing refrigerated (reefer) container service operations. This role will coordinate complaint management, technician deployment, spare parts procurement, and client communication to ensure that perishable cargo integrity is maintained, service quality standards are met, and contractual obligations are fulfilled. Key Responsibilities: Complaint & Communication Management Receive, log, and classify service complaints for reefer containers. Complete complaint forms referencing equipment type (e.g., Carrier, Thermo King, Daikin, Star Cool). Act as the central contact point for the reefer service desk. Conduct post-resolution client follow-up calls to capture feedback and validate reefer performance. Escalate unresolved complaints or SLA breaches to the Service Manager. Procurement & Billing Support Raise and track Purchase Orders (POs) for reefer container spare parts (compressors, controllers, sensors, refrigerants). Upload invoices and reference complaint numbers and reefer container IDs. Summaries costs (travel, spares, consumables) and support accurate billing. Documentation & Reporting Maintain digital archives for all service-related documents, including POs, invoices, GRNs, and test run reports. Track and record service resolution times, downtime, and related data. Generate weekly service performance reports (open/closed jobs, TAT, spares usage). Support audits by ensuring organised and accurate service documentation. Contract & AMC Management Maintain the AMC database for reefer containers, including contract renewals and schedules. Categories service complaints under Warranty, AMC, or Paid categories and process accordingly. Coordinate preventive maintenance jobs, ensuring availability of consumables (filters, refrigerants, calibration kits). Requirements: Graduate in Engineering/Operations (Mechanical/Electrical background preferred). 2–4 years of experience in reefer container service coordination or cold chain service industry. Strong understanding of reefer container systems (Carrier, Thermo King, Daikin, Star Cool). Knowledge of reefer alarms, PTI (Pre-Trip Inspection) procedures, and temperature calibration. Experience in spare parts sourcing, warranty, and AMC handling. Proficiency in MS Office and ERP systems for service tracking and reporting. Excellent organisational, communication, and client management skills. Performance Metrics SLA compliance and reduction in container downtime. Accuracy and completeness of service documentation and reports. Spare parts availability and turnaround efficiency. Customer satisfaction scores related to reefer service. AMC renewal rate and preventive maintenance execution Seniority Level Associate Preference: Industry Transportation, Logistics, Supply Chain and Storage Boilers, Tanks, and Shipping Container Manufacturing Employment Type Full-time Job Functions Engineering Customer Service Skills: Cold Chain Management Service Coordination Troubleshooting & Problem Solving Mechanical Engineering Effective Communication Refrigerated Containers Expertise Service Operations Customer Satisfaction & Client Relationship Management

Sales Executive goregaon, mumbai, maharashtra 2 years None Not disclosed On-site Not specified

What we do Refrigerated Containers (Reefers): We offer portable cold storage solutions, maintaining temperatures from -25°C to +25°C for industries like pharmaceuticals, food, and floriculture. Warehousing Our facilities in Kolkata and Bhubaneswar provide secure storage with modern features like mobile pallet racking, advanced WMS software, and temperature control systems. Dry Containers Our durable dry containers provide secure and weather-resistant storage or transport solutions for non-temperature-sensitive goods across various industries. ISO Tanks Safe and efficient transport and storage solutions for chemicals and other specialized goods. Transportation Services Reliable and timely delivery of goods, ensuring your supply chain operates smoothly Sales Executive Position Title: Sales Executive Location: Mumbai, Goregaon HO Position Overview: This role is responsible for prospecting, qualifying, and generating new sales opportunities. The ideal candidate will excel at engaging with prospects through phone and email across various channels, aiming to meet or exceed sales quotas. Key Responsibilities: Research and identify new client opportunities Develop targeted messaging to engage prospects and executives Qualify prospects by assessing customer needs and budgets Maintain CRM system with up-to-date customer communications Qualifications Requirements: Bachelor’s degree or equivalent 2+ years of sales experience Proficiency with CRM systems