CRM Helpdesk ( Mumbai Based )

Job Description

Job Title : Health Claim Executive - CRM Helpdesk Watch Your Health, is a leading health-tech company that leverages technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporate to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management. At Watch Your Health we thrive on innovation and data-driven insights to create impactful health engagement platforms. Join us to be part of a fast-growing team at the intersection of technology, healthcare, and wellness. Job Description : CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by employees Respond to employee calls and emails as a direct SPOC allocated to specific corporate Collect and dispatch claim documents as per corporate requirement Coordinate with internal claims units at IL to ensure seamless cashless and priority processing. Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards. Maintain the confidentiality of sensitive data and adhere to data protection guidelines. Candidate have to travel twice in a week from 1 branch to another to solve customer queries. Good English communication is compulsory Company: ICICI Lombard. Experience : 2 years of experience in Health Insurance Industry. Qualification: Graduation. Location: Mumbai, Delhi, Chennai, Bangalore Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Shift: Day shift Work Days: Monday to Friday Work Location: In person