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The Muthoot Group logo
Call Center Agent The Muthoot Group

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Responsibilities This job is provided by apna.co Key Responsibilities: Answer a high volume of inbound calls and make outbound calls in a professional manner. Address customer inquiries, resolve complaints, and troubleshoot problems with products or services. Document all customer interactions accurately in the computer system (CRM/Dialer). Follow communication guidelines and company procedures for handling calls. Meet daily performance goals for efficiency and customer satisfaction. Escalate complex issues to the appropriate supervisor or department when necessary. Requirements Any Degree from the recognised university Excellent verbal communication and active listening skills. Proficiency ...

Posted 2 days ago

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