CRM CUSTOMER RELATIONHIP MANAGMENT

• Customer Relationship Management:Building and maintaining positive relationships with customers, acting as a primary point of contact for inquiries, feedback, and complaints.
• Customer Service:Providing exceptional customer service, resolving issues, and ensuring customer satisfaction.
• Data Analysis:Analyzing customer data to identify trends, segment customers, and personalize interactions.
• Strategy Development:Developing and implementing strategies to improve customer engagement, retention, and overall customer experience.
• Cross-selling and Upselling:Identifying opportunities to cross-sell or upsell products and services to existing customers.
• Collaboration:Working with sales, marketing, and other teams to ensure a cohesive customer experience.
• CRM System Management:May involve managing and optimizing the CRM system itself, including implementation, integration, and troubleshooting.

Job Type: फ़ुल-टाइम

Pay: ₹17,000.00 - ₹19,000.00 per month

Benefits:

• हेल्थ इंश्योरेंस

Work Location: In person