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Sumadhura Infracon logo
Senior Executive - CRM Sumadhura Infracon

3.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

Job Description: Prepare and issue Welcome Letters, Allotment Letters, Payment Plans, Demand Letters, Receipts and other post-sale documents to customers. Ensure timely payment collection, follow up on outstanding dues and maintain accurate customer account records. Conduct account reconciliation and manage systematic follow-ups for payments. Respond to customer queries professionally via phone and email, helping resolve concerns related to documentation and payment. Send payment reminders and coordinate next steps with customers. Support the registration process and coordinate documentation flow for smooth closures. Meet customers (as needed) to address document or payment-related issues di...

Posted 1 week ago

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