Role Overview: You will be working as a full-time Service Lab Account Manager at Credence Genomics (Pte) Ltd, located in Hyderabad, Kochi, Chennai. Your primary responsibility will be to manage customer accounts, ensure their satisfaction, build and maintain client relationships, and provide excellent customer service. Your daily tasks will involve communicating with clients, addressing their needs, implementing sales strategies, and maintaining accurate account records. Collaboration with internal teams is crucial to ensure smooth service delivery and support business growth. Key Responsibilities: - Oversee customer accounts and ensure customer satisfaction - Manage client relationships and provide exceptional customer service - Communicate with clients to address their needs and concerns - Drive sales strategies to meet business objectives - Maintain accurate account records and documentation - Collaborate with internal teams for seamless service delivery Qualifications Required: - Strong customer service and customer satisfaction skills - Previous experience in account management and sales - Excellent communication skills to effectively interact with clients - Ability to develop and maintain strong client relationships - Background in healthcare or diagnostics would be advantageous - Bachelor's degree or Master's in Business, Marketing, or a related field - Strong problem-solving skills and ability to work independently,
Company Description Credence Genomics (Pte) Ltd is a leader in the development of clinical-grade agnostic diagnostic tests utilizing the latest cutting-edge technologies. Medisequence Private Limited is a subsidiary where our innovative solutions in genomics play a critical role in transforming diagnostic accuracy and patient outcomes. We are renowned for our commitment to advancing medical science and providing reliable, high-quality diagnostic testing for diverse medical conditions. Role Description This is a full-time, on-site role for a Service Lab Account Manager located in Chennai. The Service Lab Account Manager will be responsible for overseeing customer accounts, ensuring customer satisfaction, managing client relationships, and delivering exceptional customer service. Daily tasks include communicating with clients, addressing their needs and concerns, driving sales strategies, and maintaining accurate account records. The role requires collaboration with internal teams to ensure seamless service delivery and support business growth. Qualifications Customer Service and Customer Satisfaction skills Account Management and Sales experience Strong Communication skills Ability to develop and maintain strong client relationships Relevant experience in healthcare or diagnostics is a plus Bachelor's degree / Masters in Business, Marketing, or a related field Problem-solving skills and ability to work independently
Company Description Credence Genomics (Pte) Ltd. is an industry leader in developing clinical-grade, agnostic diagnostic tests using the latest cutting-edge technologies. Renowned for innovation, our solutions drive advancements in precision medicine and healthcare. We are dedicated to delivering high-quality diagnostics to improve patient outcomes and medical practices. Join us in shaping the future of healthcare diagnostics. Role Description This is a full-time, on-site role for a Regional Business Manager - India North. The Regional Business Manager will be offering services to build sales volume, maintain client relationships, acquire new sites, and monitor Sales Pipeline Implement regional and area strategies to achieve revenue targets in the assigned region, recruit sales personnel and train on product. Additional responsibilities include aggregating data and building a database of all potential opportunities in conjunction with business development teams. Team leadership and ensuring alignment with business goals through effective planning and execution. Assist in event planning, customer interactions, product education campaigns in related regions in conjunction to overall plan and represent the company in conferences to ensure product representation. Qualifications Bachelor's degree in Biotechnology / Science and Masters in Business Administration Minimum 3-5 years of managerial experience in launching products in critical care segment for Infectious diseases: Bacterial, Viral & Fungal Proven expertise in sales negotiation, business development, and client relationship management Strategic planning and team leadership to drive regional growth and meet objectives Market analysis, problem-solving, and decision-making skills Excellent communication, negotiation, and interpersonal skills Strong knowledge of diagnostics, healthcare, or related fields is a plus Ability to manage multiple priorities efficiently in a dynamic environment Send your CV to [HIDDEN TEXT] to book an Interview. Note: Preference for Immediate Joiners only! Job Type: Full-time
Job description: Company Description Credence Genomics is is a leading provider of clinical genomics services, utilizing next generations sequencing technology to provide diagnostics and analytical support. Medisequence (Pvt) Limited is the subsidiary located in Chennai, India. About the Role: This is a Field Application Specialist role located on-site in Chennai at Medisequence(Pvt) Limited Key Responsibilities: 1. Product Workflow Expertise 2. On-Site Implementation 3. Customer & Technical Support 4. Quality Management & Standardization 5. Operational Support Qualifications: Master's in life sciences M Tech M Sc. - Biotechnology & Genetic Engineering M Sc. - Molecular Biology Experience : At least 1 year experience in molecular biology laboratory (academic or industry) At least 1 year experience in PCR, DNA Extraction, DNA Sequencing, Nanopore Sequencing Familiar with ISO15189 or NABL quality management system Skills: Team Player Excellent communication skills Good knowledge in writing and speaking English and Hindi Presentation Skills Computer skills- general (Internet, Email, office package) Send your CV to [HIDDEN TEXT], to book an Interview. Note: Preference for Immediate Joiners only! Shift: Day shift Work Location: In person