Join our Team About this opportunity: This position is to lead a unit in Cloud Services organization within Business Area Networks SAN Cloud and Applications. The purpose of SAN Cloud and Applications is to provide best in class cloud-based development environment to the R&D organizations. As a Manager for one of our DevSecOps teams, you are responsible for the complete end to end delivery of the services, from operations to development including projects, reporting to Head of Cloud Services within SAN Cloud & Applications and are a member of the Cloud Services Leadership Team. You as the manager for the section need to interact with other sister organizations within Cloud & Applications, Lab Operations, SAN Tools, and Enterprise IT as well as with our stakeholders, mainly BNEW RTE, RCE and BCSS. What you will do: Line Management for local and remote team members Manage and be the Global Lead for your assigned services area Work with our C&A key roles (i.e. Service Owners, Product Owners, Architects, Strategic Product Managers, Operation Managers, Scrum Masters, DevOps Engineers) that interact with our stakeholders with respect to stakeholder interaction, communication tactics and positioning strategies. Drive Service Development and Operational Management as well as Security within the Service area. Secure competence development for the unit. Secure the right culture and adhere to Organizational strategy and OKR The skills you bring: Excellent Communication & Presentation skills Excellent English language skills Several years of experience of working in an international operation as leader Experience of change management Experience from working within a service organization and handling difficult stakeholders Experience of working in an ITIL structured organization Knowledge in IT Infrastructure, network, IaaS, PaaS and SaaS service offerings Cyber security awareness in everything we do Dynamic and result focused leader who empowers others to achieve the objectives Experience in lean & agile ways of working and its implementation in large organizations Experience in DevSecOps ways of working and its implementation in large organizations. Experience in designing, implementing, and managing private or public cloud solutions, preferably in an enterprise environment. In-depth knowledge of virtualization, containerization, and cloud computing technologies (e.g., VMware, OpenStack, Kubernetes, AWS, Azure,etc.).

Join our Team About this opportunity: Looking to be a part of reinventing the future of technology? We have the perfect opportunity for you. As a key member of our Application Development and 3rd Level support team, youll be at the helm of ensuring cost-effective design, apt technology evolution, and the reliability of our applications and tools. Your role will be pivotal in maintaining the performance of our applications from both a product and end-to-end perspective, along with ensuring sufficient capacity to fulfill the growing business requirements and projections of our customers. What you will do: - Take up various Application Development Support activities. - Provide support for executing complex changes. - Aid in incident restoration and problem management support. - Perform application, engineering, and IS/IT specification analysis and design. - Develop detailed project plans for solution development. - Prepare low-level installation, integration, and test plans. - Ensure software configuration and quality management. - Facilitate application lifecycle, release and deployment, and capacity and performance management. The skills you bring: - Good Developement experience on Nokia Mediation - NCS22/24 - Good hands on of Perl, C and Java Programming and Knowledge of Kubernetes , cloud, virtualization - Experience in Designing high traffic business critical solutions - Prior experience in handling critical Production emergencies - Open to work 24*7 and provide technical support to support team when required - Hands-on experience on UNIX, Linux, Clustering,Oracle, MySQL, PostgreSQ, Shell, Python scripting IP networking and client server concepts - Good understanding of 5G, CHF, VOICE, SMS,GSM / IN call flow, CAMEL. - Good debugging and troubleshooting skill, Config Tuning, understanding of thread dump - Prior experience in designing HLD/LLD s and proficient in customer technical presentation.

Join our Team About this opportunity: We are seeking a highly skilled Architect for Cloud and core domain in the dynamic field of telecommunications. As a key contributor to team, the ideal candidates will play a pivotal role in designing, implementing, and leading the evolution of Cloud and core infrastructure in a rapidly changing landscape. What you will do: Creates principles, models, and guidelines from strategies. Convert requirements to a cost-efficient solution architecture compliant to architectural principles, models and guidelines ensuring consistency between business, information, and technology. The Architect interacts with internal stakeholders and external customers to define and provide solutions enhancing their competitive position. The Architect acts as an internal consultant for the many IT areas. The skills you bring: Excellent working knowledge of CEE,5GC,LTE,Openstack, Openshift and Kubernetes architecture, interfaces and procedures. Hands-on with virtual/containerized deployment and troubleshooting of Ericsson 5GC with e2e call flow. Understanding of PCC, PCG,UDM and 5GC architecture. Excellent Working knowledge of 4G and 5G Core nodes and legacy packet cores (MSC, SGSN) Experience in telecom 5G/UDM environment support at least 5-6 yrs of exp. Experience of operation team in Packet/ Circuit core networking and NFV around EPC over LTE Knowledge of 5G, from RAN , Core SBA perspective Sound knowledge of 5GC EPC, IMS, SIP, Diameter Protocols, LTE interfaces. Sound Understanding of telecom protocols. Working level understanding of tools like Wireshark, Dallas Traffic simulator. Experience with ITIL ways of working, Able to handle incidents and work on Problem Management tickets. Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs. Experience on multiple Linux flavors, Red hat, Centos, Ubuntu. Why join Ericsson? What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Gurgaon Req ID: 766177

- Design and develop various networking features for the PCN (Private Cellular Network) product line - Implement high-performance networking solutions using DPDK (Data Plane Development Kit), ensuring efficient data plane processing and low-latency communication - Work with Product Owners to understand and fine-tune requirements - Work closely with service team, including hardware engineers, software developers, and QA teams to deliver robust networking solutions - Investigate and resolve complex networking issues, collaborating with support and operations teams - Stay updated on industry trends and emerging technologies. Introduce innovative solutions to improve networking performance and efficiency Qualifications Minimum Education: Bachelors/master s degree in computer science or a related field Minimum Years of Experience: 2+ years of experience in Networking domain Working knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) Programming: one of C, C++ or Golang Experience with Dockers, VMs, Kubernetes Excellent problem-solving and analytical skills Good written and verbal communication abilities The Skills you Bring: Experience in LTE/5G Core Experience in Security domain, IPSec Familiarity with scripting language such as Python

Join our Team About this opportunity: Join Ericsson as an Oracle Database Administrator and play a key role in managing and optimizing our critical database infrastructure. As an Oracle DBA, you will be responsible for installing, configuring, Upgrading and maintaining Oracle databases, ensuring high availability, performance, and security. You ll work closely with cross-functional teams to support business-critical applications, troubleshoot issues, and implement database upgrades and patches. This role offers a dynamic and collaborative environment where you can leverage your expertise to drive automation, improve efficiency, and contribute to innovative database solutions. What you will do: Oracle, PostgreSQL, MySQL, and/or MariaDB database administration in production environments. Experience with Container Databases (CDBs) and Pluggable Databases (PDBs) for better resource utilization and simplified management. High availability configuration using Oracle Dataguard, PostgreSQL, MySQL replication, and/or MariaDB Galera clusters. Oracle Enterprise Manager administration which includes alarm integration. Familiarity with Linux tooling such as iotop, vmstat, nmap, OpenSSL, grep, ping, find, df, ssh, and dnf. Familiarity with Oracle SQL Developer, Oracle Data Modeler, pgadmin, toad, PHP, MyAdmin, and MySQL Workbench is a plus. Familiarity with NoSQL, such as MongoDB is a plus. Knowledge of Middle ware like Golden-gate both oracle to oracle and oracle to BigData. Oracle, PostgreSQL, MySQL, and/or MariaDB database administration in production environments. Conduct detailed performance analysis and fine-tuning of SQL queries and stored procedures. Analyze AWR, ADDMreports to identify and resolve performance bottlenecks. Implement and manage backup strategies using RMAN and other industry-standard tools. Performing pre-patch validation using opatch and datapatch. Testing patches in a non-production environment to identify potential issues before applying to production. Apply Oracle quarterly patches and security updates. Implement and manage backup strategies using RMAN and other industry-standard tools. The skills you bring: Bachelor of Engineering or equivalent experience with at least 2 to 3 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Thorough understanding of basic framework of Telecom / IT processes. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Strong understanding of Linux systems and networking fundamentals. Knowledge of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a plus. Oracle Certified Professional (OCP) is preferred

Join our Team About this opportunity We are now looking for a Cloud Frontend Developer to develop microfront end application. Your role will include development activities to related micro frontend and common library for frontends. Our focus is on optimizing user web experience that is modular based on lean and agile ways of working. We are organized in cross-functional multi-domain development teams in which we foster continuous improvement, innovation, and knowledge sharing. What you will do Analyze requirements for cloud-native microfrontend services Drive web application design, scalable and maintainable frontend architecture Design, develop, deploy microfrontend based applications into cloud infrastructures Optimize user s web application experience, terms of flow, speed, Apply test-driven development approach Maintain and improve software and support life-cycle-management of microfrontend services components through CICD Collaborate with backend developers and fellow frontend developers Support product & security documentation What you will bring Required competences Experience - 4 to 7 years Technical skills: Experience in React/Javascript programming Experience in test-driven development and CICD Knowledge of REST, Microservices, Dockers, Kubernetes Experience in creating mockups and prototypes to emulate users web experience Able to interpret user and customers feedback to create frontend requirements Experience in Agile software development methodologies Experience in projects using Git Branching Strategies (e.g.- Gitflow ) Non-technical skills: Proactive & team player Excellent oral and written communication in English Excellent problem-solving and troubleshooting capabilities Additional competences valued Experience in python programing Experience in Machine Learning projects Experience in frontend DevOps activities Knowledge of telecommunication domain (Mobile networks, propagation, KPIs, CM, PM, FM, Call traces) Knowledge of the Web Components standard Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 766819

At Ericsson, we are currently in search of a dedicated and proficient Automation Engineer (AE) to join our team. In this exciting role, you will be integral to the automation of defined tasks within managed service delivery for our customers. Acting with approved requirements and following high-level design (HLD) documentation, your primary responsibility is to deliver automation that achieves specific functionality and performance in line with overall requirements and customer expectations. What you will do: - Develop, program, and test automation systems, while monitoring the latest developments in automation technology to apply them to our operations. - Diagnose and rectify bugs within production code, and contribute aids in drafting high level/low level design specifications and associated documentation. - Coordinate requirements gathering and approval, ensuring use cases accurately represent business needs and participating actively in all project phases. - Comprehend and brainstorm business scenarios, supporting in High-Level Design and Low-Level Design. - Work on automation development employing the latest methodologies and document the validation outcomes of automation implementation. - Initiate and secure the transfer of skills and technical results from projects to operational business systems, ensuring adherence to reuse and coding standards. The skills you bring: - Automation using Python. - Application Lifecycle Management. - Computer skills - Algorithm and Scripting. - Robotic Process Automation (RPA). - Linux. - Automation. - Lean and Agile. - Knowledge of databases?. - Programming knowledge, Python /Java?. - Machine Learning. - CLI, GUI, OandM, Configuration and Troubleshooting. - Scripting/Automation. - ITIL. - Telecom Domain.

We are looking for and experienced Java Developer or Architect with strong technical expertise to design and lead development of scalable, high performance Java applications. The ideal candidate should have in depth understanding of Java/J2ee technologies, Design Pattern, Microservice Architecture, Docker & Kubernetes, Integration Framework. This role requires design skills, excellent problem-solving skills, and the ability to collaborate with cross-functional teams, including DevOps, and Front-End developers. What you will do: Architect, design, and implement back-end solutions using Java/J2ee, Spring MVC, Spring Boot and related frameworks. Design, develop and maintain scalable Java components using REST or SOAP based Web Services Design & develop enterprise solution with Messaging or Streaming Framework like ActiveMQ, HornetQ & Kafka Work with Integration Framework like Apache Camel/Jboss Fuse/Mule ESB/EAI/Spring Integration. Make effective use of Caching Technologies (like Hazlecast /Redis /Infinispan /EHCache /MemCache) in application to handle large volume of data set. Deploy the application in Middleware or App Server (like Jboss/Weblogic/tomcat) Collaborate with the DevOps team to manage builds and CI/CD pipelines using Jira, GitLab, Sonar and other tools. The skills you bring: Strong expertise in Java/J2ee, Springboot & Micriservices. Good understanding of Core Java concepts (like Collections Framework, Object Oriented Design) Experience in working with Multithreading Concepts (like Thread Pool, Executor Service, Future Task, Concurrent API, Countdown Latch) Detailed working exposure of Java8 with Stream API, Lambda, Interface, Functional Interfaces Proficiency in Java Web Application Development using Spring MVC & Spring Boot Good Knowledge about using Data Access Frameworks using ORM (Hibernate & JPA) Familiar with Database concepts with knowledge in RDBMS/SQL Good understanding of Monolithic & Microservice Architecture

Join our Team About this opportunity: Ericsson Enterprise Wireless Solutions R&D team is seeking an energetic and uniquely talented engineer who brings Cloud Native micro services development. This engineer will help build cloud delivered control plane services for Secure Access Services Edge (SASE) solutions. What Will You Do? Design, develop, deploy and maintain a suite of Cloud components/microservices written in Golang OR Python. Participate in Feature analysis, design and technical breakdown activities Troubleshoot development and production environments Write automated test cases Continuously deliver small batches of working software Stay updated on industry trends and emerging technologies. Introduce innovative solutions to improve application performance and efficiency Work in a scrum driven team proactively looking for ways to increase velocity and remove impediments Qualifications Minimum Qualifications: Bachelor of Engineering in Computer Science with 2-5 years of professional experience developing software using Golang and/or Python, deployed into Google Cloud or AWS cloud environments Excellent problem-solving skills and a natural interest in learning new things Solid grasp of data structures and functional and object-oriented design High level of knowledge of a programming language and object-oriented design patterns Exposure to CI/CD such as Jenkins and Gitlab Understanding of scrum methodologies and works well on a team A can-do mindset and behavior Well-versed with scoping efforts and estimating development tasks Preferred Qualifications: Experience with Docker and Kubernetes and CI/CD processes

Join our Team Grow with us About this opportunity: We are seeking a Security Specialist to join our team. The role involves identifying, researching, prioritizing, remediating, and mitigating vulnerabilities as part of our vulnerability management practice. Youll work with a diverse and skilled team to ensure the security of our information assets. What you will do: Align with units and stakeholders on PT test requirements and schedules. Conduct manual penetration testing with hands-on experience. Create scripts for payloads and simulate security breaches. Perform web, API, mobile, and infrastructure pen testing. Set up test labs for zero-day attacks and plan penetration methods. Execute periodic testing based on threat intelligence and data review. Report findings and suggest risk mitigation strategies. Present conclusions to stakeholders. Manage PT tools, licenses, and infrastructure. Drive automation and innovation for improved efficiency and quality. Document designs and configurations. Resolve reported vulnerabilities and propose solutions for gaps. Analyze critical exploits and mentor security engineers. Provide after-hours support for IT security incidents. The skills you bring: Bachelor s Degree in Computer Science or related field. 8-10 years of experience. Strong knowledge of security controls (e.g., access control, encryption, and application security). Proficiency with PT tools like Kali Linux, Metasploit, and Burp Suite. Deep understanding of security issues in enterprise, network, API, and mobile systems. Familiarity with enterprise computing, distributed applications, and TCP/IP network security. Experience in writing technical reports and summaries. Ability to provide after-hours support and work under pressure. Effective in both team and independent work settings. Participate in on-call rotation for critical incidents. Strong collaboration and knowledge-sharing skills. Results-driven with excellent communication skills; fluency in English is essential. Preferred certifications: OSCP, OSWP, OSEP, OWSA, OWSE. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Gurgaon, Noida, Bangalore, Kolkata, Pune Req ID: 767059

Join our Team About the Opportunity: Ericsson Enterprise Wireless Solutions is seeking an energetic and uniquely talented engineer for its Ericsson Private 5G Solution that provides enterprise customers with Private Cellular Network for mission critical business applications and cellular connectivity needs. This engineer will help build cloud native networking services to the next generation of 5G Private Cellular Network. This engineer will work together with an energetic team that has excitement and passion about computer networks and making it fun and easy to use. What Will You Do? - Design and develop various networking features for the PCN (Private Cellular Network) product line - Implement high-performance networking solutions using DPDK (Data Plane Development Kit), ensuring efficient data plane processing and low-latency communication - Work with Product Owners to understand and fine-tune requirements - Work closely with service team, including hardware engineers, software developers, and QA teams to deliver robust networking solutions - Investigate and resolve complex networking issues, collaborating with support and operations teams - Stay updated on industry trends and emerging technologies. Introduce innovative solutions to improve networking performance and efficiency Qualifications Minimum Education: Bachelors/master s degree in computer science or a related field Minimum Years of Experience: 2+ years of experience in Networking domain Working knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) Programming: one of C, C++ or Golang Experience with Dockers, VMs, Kubernetes Excellent problem-solving and analytical skills Good written and verbal communication abilities The skills you Bring Experience in LTE/5G Core Experience in Security domain, IPSec Familiarity with scripting language such as Python

Join our Team About the Opportunity: We are seeking a dynamic and experienced leader to head our 24x7 Automated Operations and Incident Management unit, supporting Ericsson s managed services. This high-impact role involves leading a multi-functional team responsible for fault surveillance, incident management, and service assurance across multi-vendor, multi-technology telecom environments. What You Will Do: Lead end-to-end 24x7 operations including automated first-level support and critical incident management. Ensure SLA/KPI adherence and effective communication during network incidents. Drive automation and innovation to enhance operational efficiency and reduce delivery cost. Build and grow a high-performing team, ensuring continuous development and performance. Collaborate closely with internal and external stakeholders including customer teams, OEMs, and delivery units. Contribute to business growth by supporting existing operations and identifying new opportunities. The Skills You Bring: 15 20 years of telecom experience with 10+ years in operations leadership roles. Proven experience managing IM/NOC operations and handling major network incidents. Strong background in telecom network technologies and managed services delivery. Expertise in automation, data analytics, and AI-driven operations. Excellent leadership, communication, and stakeholder management skills. Familiarity with industry standards (ITIL, ISO, MSTOP, 3GPP) and Ericsson solutions. Demonstrated ability to foster innovation and lead high-performing, customer-centric teams.

Join our Team About this opportunity: We are looking for US Payroll Specialist, who will be responsible for end-to-end US payroll tax processing. You ll also act as the main point of contact for both employees and the internal People Services team regarding payroll issues, so a strong service-oriented approach and a high sense of urgency are critical. What you will do: Calculate various payroll computations including overtime, hourly, vacation balances, prorated pay, retro pay, shift differentials, etc. Calculate various payroll tax computations including adjustments, reversals, quarterly adjustment, W-2C s, etc. Execute Human Resources policies and processes. Provide functional expertise. Provide project support as well as HR delivery and data, Such as: Input collation. Input Validation Sox compliance Payroll processing Post payroll reporting. Post payroll submissions. Process Automations Supporting global projects Payroll Transition To be successful in the role you must have: Must have an experience in US Payroll/Tax processing Education: Bachelor s degree, preferably within Human Resources or relevant experience within required area Overall years of experience: 3-8 years Excellent verbal and written communication skills Advanced Excel skills Proactive, service-oriented mind-set Analytical skills and financial acuity Ability to learn adapt quickly Why join Ericsson What happens once you apply Primary country and city: India (IN) || Gurgaon Req ID: 767385

Join our Team About this opportunity: The Head of Software Asset Management (SAM) is responsible for leading the SAM function within EIT Core Operations. This role ensures efficient software asset and license management, compliance with regulatory and contractual obligations, risk mitigation, and cost optimization. The Senior Manager will drive governance, automation, and strategic alignment with business objectives. What you will do: Strategic & Governance Leadership Define and execute a SAM strategy aligned with the organization s IT and business goals. Establish and enforce governance frameworks, policies, and best practices for software asset and license management. Collaborate with IT Security, Sourcing, Finance, and Legal teams to ensure compliance with contractual, security, and regulatory requirements. Software Asset & License Management Oversee end-to-end software lifecycle management (Request, procurement, deployment, maintain, and retirement). Manage vendor audits and ensure compliance with licensing agreements. Implement and optimize license models (subscription-based, perpetual, SaaS, etc.) to maximize cost efficiency. Drive effective SAM tooling for inventory, monitoring, and reporting. Risk & Compliance Management Mitigate risks associated with software non-compliance, Entitlement and ELP breaches. Ensure adherence to IT security policies related to software assets. Maintain a proactive approach to software vulnerability and risk management. Financial Optimization & Cost Management Identify cost-saving opportunities through software license optimization, re-harvesting, and contract negotiations. Ensure software spend aligns with business value and ROI expectations. Work with Finance and Sourcing to develop software budget forecasts and cost reduction strategies. Stakeholder Engagement & Team Leadership Lead and mentor the SAM team, fostering a culture of continuous learning and skill development. Collaborate with BA/PA/MA, and vendors to ensure alignment of software investments with business needs. Partner with SW LCM and Product teams to drive efficient software governance. The skills you bring: Education: Bachelor s/Master s degree in IT, Computer Science, Business Administration, or related field. Experience: At least 15+ years of leadership experience and 7+IT Asset Management (ITAM) / SAM with leadership experience. Strong knowledge of SAM frameworks (ISO 19770, ITIL, etc.). Experience with SAM tools (Flexera, ServiceNow SAM, Snow, etc.). Proven track record in vendor management, contract negotiation, software audit handling and stakeholder management. Familiarity with cloud and hybrid licensing models (AWS, Azure, SaaS, etc.). Key Competencies & Skills: Strong understanding of IT infrastructure, security, and compliance. Analytical and problem-solving skills for software optimization and risk mitigation. Excellent stakeholder management and cross-functional collaboration. Ability to drive automation, intelligent operations, and process efficiency. Strategic mindset with a focus on continuous improvement and innovation. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Gurgaon, Noida, Bangalore, Kolkata, Chennai & Pune; Romania || Bucharest ; Sweden || Stockholm Req ID: 765953

Join our Team About this opportunity: At Ericsson, we present an exhilarating chance for skilled professionals to join our team as a Software Developer. In this crucial role, youll help lay the brickwork for our clients solutions, closely involving yourself with various stages of the Software Development Life Cycle (SDLC). You will be responsible for the detailed design of applications, technical architecture components, and classes. In addition to this, your duties will also include coding software components and supporting pre-sales, delivery, and testing phases at both the component and system level. This stimulating position awaits you if you are passionate about software development and eager to influence the cyber world in a profound way! What you will do: - Develop detailed software designs based on provided specifications. - Code and integrate software components. - Support component-level and system-wide testing. - Uphold the organizations best practices for software development, such as Agile, Continuous Integration, Continuous Deployment, and Security Implementation. - Provide support in pre-sales and delivery of software. - Contribute to Asset Creation/Reuse in Software Design/Development. The skills you bring: - Cloud Technologies (Kubernetes, Docker, AWS, Container, Microservices, spring boot). - Security. - DevSecOps. - Front End Development. - Security Reliability Model (SRM). - Application and Product security. - IT security and compliance. - Agile methodology. - Software Vulnerability Management. - CI/CD. - Back End Development. - Java Spring Boot Framework. - Tools for CI/CD (Git, Gerrit, Jenkins, Sonar, Helm).

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

Join our Team About this opportunity We are now looking for a Technical Solution Sales Support to support the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with R&D organization. What you will do Presales support for Cloud Solution, providing quality response for the RFx/tender within the agreed timeline. Understand the RFP requirements thoroughly and take ownership of the bid response for specific area of working Solution responsible for Cloud products in the Bid Office Engage with internal Ericsson BDGS teams to align structure according to business strategy. Solution and proposal s strategy alignment and support to CU s. Understanding of the Sales process. Knowledge sharing and efficient reuse of available document repository Support in presales solutions for deliverables i.e SoC, Dimensioning, Hardware, Solution description You will bring 3-8 years of experience in Cloud Solution specially Telco Cloud Educational Qualification: B.E/B.Tech/MCA Strong understanding Cloud concepts (Containerization, & Networking, CCD,CEE, NFVI , CNIS, OpenStack, virtualization, Storage, HCP) Strong Understanding of Ericsson Cloud Portfolio or any other vendor. Strong understanding of Competitive scenario in the Cloud Market. Be a team player, enthusiastic and motivated. Have strong customer focus and have effective presentation and communication skills Capability to understand customer requirements and transform into specific Networking skills. Be able to work independently and be self-motivated Ability to persuade and mobilize internal/external resources to fulfill customer requirements in the design space Ability to provide clear and concise reports/feedback to peers and management, adapting the style of communication appropriately to the audience/receivers.

About this opportunity! Summary This is an exciting opportunity for a Solution Architect-Packet Core within the Ericsson, SR Packet Core Sub-Domain. In this role, you will be part of a dedicated team responsible for supporting Ericssons customers across various network solutions. The SR Solution Architect-Packet Core is part of a CNS (Customer Network Support) team supporting the customer and shall deliver in-service Support services according to the contracted agreements by means of established processes. As telecom networks increasingly adopt cloud-based and virtualized infrastructure, this role plays a critical part in navigating the complexities of modern operations, fault isolation, and customer service requests (CSRs). You will be key in ensuring Ericsson s 4G 5G Cloud and Packet Core solutions are seamlessly delivered, supported, and continually optimized for performance. This role is ideal for individuals looking to work in a dynamic, innovative environment that challenges them to blend both traditional telecom and IT methodologies for exceptional customer outcomes. What you will do Lead Fault Isolation Solution Emergency Handling: Serve as the Technical leader during critical CSRs and network emergencies, ensuring rapid fault resolution and network recovery. Continuous Customer Support Handover: Ensure a continuous, adaptive handover process established within the customer s change management system Project evolving it from a one-time to an ongoing activity. Develop Network Recovery Procedures: Own and enhance recovery procedures for issues like signalling storms, traffic rerouting, and other network recovery activities. Support Product-Specific Requests: Provide technical support for product-specific CSRs when needed, contributing to a smooth, end-to-end support process. Collaborate with Customer Operations Teams: Work on-site with customer teams, acting as the technical interface for complex network troubleshooting and recovery efforts. Manage Solution Lifecycle: Control the lifecycle management (LCM) status of customer-specific solutions, coordinating deployment, upgrades, and corrections. Contribute to Business Growth: Actively engage with customer networks and strategies to identify additional sales opportunities, promoting Ericsson s products and services. Customer consultation handling on Solution level On-site (Customer Office) working embedded within customer Operations team. To be successful in the role, you must have: Excellent Communication Relationship Management Proactive Problem Solving Adaptability Resilience Technical Mastery Creativity Innovation Excellent Customer Relationship Management skills. Very strong personal interaction skills and good communication capabilities. Experience required : 12-15 Years Relavant exp The Skills You Bring 4G/5G Packet Core, SAPC/CCPC,PCG, NRF, CCRC, SC and cloud infrastructure. Technical Expertise in Cloud and Packet Core Networks: You possess deep technical knowledge of Packet core network components, Solution-Level Competence: Strong understanding of solution-level support that goes beyond node-based operations, including expertise in virtualization and cloud environments. Fault Isolation Troubleshooting: Demonstrated leadership in fault isolation, developing recovery methods, and minimizing CSR turnaround time. Change Management: Hands-on experience in managing change control processes within customer support, especially during solution handover and deployment. Customer-Centric Focus: Excellent customer consultation and relationship management skills, ensuring continuous engagement and satisfaction. Business Acumen: Proven ability to identify business opportunities and promote additional Ericsson solutions to customers. Network level competence Knowledge of the 3GPP or any other relevant standard for his/her area Ability to learn Ericsson Portfolio. Service Delivery Process. Change Management. Negotiation argumentation skills. Presentation skills (oral and written). Software Update Management. Software Support. Delivering Results Meeting Customer Expectation Why join Ericsson What happens once you apply Primary country and city: India (IN) || Gurgaon Req ID: 767590

Join our Team About this opportunity Ericsson is a leading global provider of Information and Communication Technology (ICT) to service providers. The Automation Engineer supplies, to create a customer s solution, in all phases of the software development lifecycle, towards properly engineered information systems, containing software as the major component, to meet agreed business requirements! You will: Involved in Solution Design, Development and Integration. Involved in Problem solving and critical thinking. Delivering Results & Meeting Customer Expectations. Clearly sharing all knowledge in respect of the automation applications owned, in terms of code, application architecture, user-IDs, passwords, security related parameters, etc with the appropriate partners. Ownership of timely updates to all the affected partners regarding any new factors affecting any Automation application designed or deployed or both. To be successful in the role you must have: Java programming skills, Web technologies, knowledge and development experience, primarily on UNIX / Linux platform. software development experience in (Java, Groovy, JavaScript, extjs, Multithreading, JIRA) . Good to have - knowledge and skills on any RDBMS, preferably on SQL. Good solid understanding of packet networking. Development experience on this would be a definite plus. Basic familiarity with mobile telecommunication networks, their architecture and mechanisms would be an added advantage. Primary Competence Domain (Software development). Key Qualifications: Education: Bachelor s degree or higher in ECE, IT, CS or MCA. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 767736

What you will do: As a skilled and detail-oriented Developer specializing in Robotic Process Automation (RPA) and Microsoft Power Automate, AI&ML (Python) to join our team. The ideal candidate will design, develop, and maintain automation solutions that enhance operational efficiency and optimize business processes. This role requires a strong understanding of automation frameworks, programming, and cloud-based tools. The skills you bring: Proficient in RPA tools, particularly Blue Prism, with working knowledge of Python Advanced knowledge of Microsoft Power Automate, including connectors, custom flows, and integrations. Familiarity with Microsoft Power Platform (Power Apps, Power BI) is a plus. Experience with cloud services like Azure or AWS. Understanding of APIs, REST services, and data integrations Analyze and interpret business/functional requirements into technical specifications Experience should be 3 years to 5years Exposure to AI/ML concepts and practical implementation is an advantage Experience Experience should be 3 years to 5years