Key Responsibilities: Customer Interaction: Answer customer questions about products, pricing, and store policies in person, over the phone, or through online chat. Actively listen to customer concerns and address issues promptly and professionally. Resolve customer complaints and find solutions to ensure satisfaction. Process returns and exchanges according to company guidelines. Assist with product demonstrations and provide detailed information about features and benefits. Sales Support: Promote current sales and promotions to customers Upsell and cross-sell products based on customer needs Assist with checkout process, including handling payments and wrapping purchases Operational Tasks: Maintain knowledge of current product inventory and stock levels Keep the sales floor clean and organized Assist with visual merchandising and product displays Utilize point-of-sale system to process transactions accurately Update customer information in the database as needed Required Skills and Qualifications: Excellent Communication Skills: Strong verbal and written communication to effectively interact with customers and address inquiries Customer Service Focus: Passion for providing exceptional customer service and building positive relationships Problem-Solving Skills: Ability to identify customer issues, troubleshoot solutions, and resolve complaints efficiently Product Knowledge: Thorough understanding of the store's product line and features Basic Computer Skills: Proficiency in using point-of-sale systems and customer databases Teamwork: Ability to collaborate effectively with other retail associates and management Adaptability: Flexibility to work various shifts, including weekends and holidays, and adjust to changing priorities Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Expected Start Date: 01/08/2025
Key Responsibilities: Customer Interaction: Answer customer questions about products, pricing, and store policies in person, over the phone, or through online chat. Actively listen to customer concerns and address issues promptly and professionally. Resolve customer complaints and find solutions to ensure satisfaction. Process returns and exchanges according to company guidelines. Assist with product demonstrations and provide detailed information about features and benefits. Sales Support: Promote current sales and promotions to customers Upsell and cross-sell products based on customer needs Assist with checkout process, including handling payments and wrapping purchases Operational Tasks: Maintain knowledge of current product inventory and stock levels Keep the sales floor clean and organized Assist with visual merchandising and product displays Utilize point-of-sale system to process transactions accurately Update customer information in the database as needed Required Skills and Qualifications: Excellent Communication Skills: Strong verbal and written communication to effectively interact with customers and address inquiries Customer Service Focus: Passion for providing exceptional customer service and building positive relationships Problem-Solving Skills: Ability to identify customer issues, troubleshoot solutions, and resolve complaints efficiently Product Knowledge: Thorough understanding of the store's product line and features Basic Computer Skills: Proficiency in using point-of-sale systems and customer databases Teamwork: Ability to collaborate effectively with other retail associates and management Adaptability: Flexibility to work various shifts, including weekends and holidays, and adjust to changing priorities Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Expected Start Date: 01/08/2025
As a Customer Service Associate in this role, you will be responsible for interacting with customers in a courteous and professional manner. Your duties will include answering customer inquiries about products, pricing, and store policies both in person, over the phone, and through online chat. It is essential to actively listen to customer concerns, promptly address issues, and strive to provide satisfactory solutions to any complaints that may arise. Additionally, you will be expected to process returns and exchanges following company guidelines and assist in product demonstrations by providing detailed information on features and benefits. In terms of sales support, you will play a vital role in promoting current sales and promotions to customers. Understanding customer needs will be key as you upsell and cross-sell products effectively. Operational tasks will also be part of your responsibilities, including maintaining up-to-date knowledge of product inventory, keeping the sales floor organized and clean, assisting with visual merchandising, and utilizing the point-of-sale system to process transactions accurately. Furthermore, updating customer information in the database as necessary will also be required. To excel in this position, you should possess excellent communication skills, both verbally and in writing, to interact effectively with customers. A strong customer service focus, problem-solving abilities, product knowledge, basic computer skills, teamwork spirit, and adaptability are also crucial. This full-time role offers health insurance benefits and requires working day shifts in person. The expected start date for this position is 01/08/2025.,
Dear Candidates, Roles & Responsibilities Answer customer inquiries via phone, email, or chat. Provide accurate information about products and services. Resolve customer complaints promptly and professionally. Process orders, returns, and exchanges efficiently. Document customer interactions and maintain records. Collaborate with team members to ensure consistent service. Follow up with customers to ensure issue resolution. Identify and escalate complex issues to the appropriate team. Provide feedback to management on recurring issues. Stay updated on product knowledge and company policies. Requirements & Skills Proven experience as a Customer Service Representative or similar role. Excellent communication and interpersonal skills. Strong problem-solving abilities and patience. Proficiency in CRM software and Microsoft Office Suite (Especially Shopify Website) Ability to multitask and manage time effectively. High school diploma or equivalent is required. Experience in customer support environment is a plus. Positive attitude and a passion for helping others. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 01/08/2025
Financial Record Keeping: Maintaining accurate ledgers and financial records related to sales, purchases, inventory, and expenses. Processing invoices, receipts, and payments in a timely manner. Performing bank reconciliation and ensuring proper cash management. Inventory Management: Tracking raw material inventory, finished goods, and work-in-progress. Coordinating with production teams to ensure accurate stock updates and reporting. Analyzing inventory levels to identify potential issues and optimize stock management. Sales and Customer Accounting: Generating sales invoices and managing customer accounts receivable. Following up on outstanding payments and resolving customer billing discrepancies. Analyzing sales trends and preparing sales reports for management. Vendor Management: Processing vendor invoices and managing accounts payable. Negotiating payment terms with suppliers and ensuring timely payments. Monitoring vendor performance and identifying potential cost savings opportunities. Tax Compliance: Ensuring compliance with GST regulations, including filing returns and maintaining necessary records. Calculating and managing TDS deductions. Reporting and Analysis: Preparing monthly, quarterly, and annual financial statements. Analyzing financial data to identify trends and provide insights to management. Creating budgets and forecasts for future operations. Internal Controls: Implementing and maintaining internal control procedures to safeguard company assets. Performing regular reconciliations and audits to ensure accuracy of financial data. Required Skills and Qualifications: Bachelor's degree in Commerce, Accounting, or a related field Proficiency in accounting software (e.g., Tally ERP) Strong understanding of GST regulations and other relevant tax laws Excellent analytical and problem-solving skills Detail-oriented with high accuracy in data entry and record keeping Ability to work independently and meet deadlines Strong communication skills to collaborate with different departments within the company Languages Know : Excellent in English & Hindi speaking Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 07/02/2025
Key Responsibilities Apparel & Textile Design: Create original graphics, prints, and patterns for clothing and accessories that align with seasonal trends and brand aesthetics. Branding & Trims: Design visual elements for brand identity, such as logos, color schemes, and custom graphics for labels, tags, and packaging. Marketing & Digital Content: Develop visually appealing materials for print (flyers, ads, brochures) and digital platforms (social media, websites) to promote collections and sales. Trend Research: Conduct market research and analyze fashion and color trends to inform design decisions and ensure designs are commercially viable. Collaboration: Work closely with fashion designers, textile designers, and merchandisers to ensure designs are cohesive with garment silhouettes, fabrics, and overall brand strategy. Prototyping & Production: Prepare digital mock-ups, create print-ready files, and collaborate with printers to ensure final products meet design specifications. Mood Board Creation: Develop visual mood boards and presentations to communicate design concepts and ideas to stakeholders. Required Skills & Qualifications Design Software Proficiency: Advanced skills in graphic design software, particularly Adobe Illustrator and Photoshop, are essential. Creativity & Concept Development: A strong ability to generate new, innovative, and commercially viable design ideas. Technical Skills: Proficiency in creating digital designs, preparing them for print, and developing visual mock-ups. Trend Awareness: A deep understanding of current fashion, textile, color, and general design trends. Attention to Detail: Strong accuracy and meticulousness in design execution and file preparation. Collaboration & Communication: Excellent teamwork, organizational, and communication skills to work effectively within a design team. Hand Drawing Skills: The ability to sketch and illustrate designs by hand is often beneficial. Brand Understanding: Knowledge of brand guidelines to ensure designs maintain a consistent and cohesive visual identity. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person Application Deadline: 01/09/2025 Expected Start Date: 10/09/2025
As a Customer Service Associate in this role, you will be responsible for interacting with customers in a courteous and professional manner. Your duties will include: - Answering customer inquiries about products, pricing, and store policies in person, over the phone, and through online chat. - Actively listening to customer concerns, promptly addressing issues, and providing satisfactory solutions to any complaints. - Processing returns and exchanges following company guidelines. - Assisting in product demonstrations by providing detailed information on features and benefits. In terms of sales support, you will play a vital role in: - Promoting current sales and promotions to customers. - Upselling and cross-selling products based on understanding customer needs effectively. Operational tasks will also be part of your responsibilities: - Maintaining up-to-date knowledge of product inventory. - Keeping the sales floor organized and clean. - Assisting with visual merchandising. - Utilizing the point-of-sale system to process transactions accurately. - Updating customer information in the database as necessary. To excel in this position, you should possess: - Excellent communication skills, both verbally and in writing. - Strong customer service focus. - Problem-solving abilities. - Product knowledge. - Basic computer skills. - Teamwork spirit. - Adaptability. This full-time role offers health insurance benefits and requires working day shifts in person. The expected start date for this position is 01/08/2025.,
Dear Folks, We have immediate requirement for Production Merchandiser. Key responsibilities Product development: Lead the development of new product lines from concept to completion, ensuring alignment with market trends and customer preferences. Technical specification: Work with designers to create detailed specification (tech) packs, which include technical parameters, fabric details, and design sketches required for manufacturing. Sampling: Manage the entire sampling process, from initial proto samples to final approvals, ensuring that the product meets all quality and fit standards. Costing and pricing: Perform costings to ensure profitability targets are met and help establish competitive pricing strategies. Sourcing: Coordinate with suppliers and vendors for fabric and material sourcing and purchase order preparation. Quality control: Implement and monitor quality control processes to ensure the final product meets the brand's quality standards. Communication: Serve as the main point of contact between buyers, designers, and the production team, ensuring clear communication and smooth workflow. Required skills and qualifications Strong understanding of the entire product development lifecycle, from design to manufacturing. Excellent knowledge of fabrics, sampling techniques, costing, and quality control. Trend analysis and forecasting skills to inform product development decisions. Exceptional communication and interpersonal skills for effective collaboration with cross-functional teams and external vendors. Strong organizational, negotiation, and problem-solving abilities. Detail-oriented with the ability to manage multiple projects simultaneously. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹65,000.00 per month Work Location: In person
Dear Folks, We have immediate requirement for Production Merchandiser. Key responsibilities Product development: Lead the development of new product lines from concept to completion, ensuring alignment with market trends and customer preferences. Technical specification: Work with designers to create detailed specification (tech) packs, which include technical parameters, fabric details, and design sketches required for manufacturing. Sampling: Manage the entire sampling process, from initial proto samples to final approvals, ensuring that the product meets all quality and fit standards. Costing and pricing: Perform costings to ensure profitability targets are met and help establish competitive pricing strategies. Sourcing: Coordinate with suppliers and vendors for fabric and material sourcing and purchase order preparation. Quality control: Implement and monitor quality control processes to ensure the final product meets the brand's quality standards. Communication: Serve as the main point of contact between buyers, designers, and the production team, ensuring clear communication and smooth workflow. Required skills and qualifications Strong understanding of the entire product development lifecycle, from design to manufacturing. Excellent knowledge of fabrics, sampling techniques, costing, and quality control. Trend analysis and forecasting skills to inform product development decisions. Exceptional communication and interpersonal skills for effective collaboration with cross-functional teams and external vendors. Strong organizational, negotiation, and problem-solving abilities. Detail-oriented with the ability to manage multiple projects simultaneously. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹65,000.00 per month Work Location: In person
Dear Candidates, Roles & Responsibilities Answer customer inquiries via phone, email, or chat. Provide accurate information about products and services. Resolve customer complaints promptly and professionally. Process orders, returns, and exchanges efficiently. Document customer interactions and maintain records. Collaborate with team members to ensure consistent service. Follow up with customers to ensure issue resolution. Identify and escalate complex issues to the appropriate team. Provide feedback to management on recurring issues. Stay updated on product knowledge and company policies. Requirements & Skills Proven 2 to 3 years of experience as a Customer Service Representative or similar role. Excellent communication and interpersonal skills. Strong problem-solving abilities and patience. Proficiency in CRM software and Microsoft Office Suite (Especially Shopify Website) Ability to multitask and manage time effectively. High school diploma or equivalent is required. Experience in customer support environment is a plus. Positive attitude and a passion for helping others. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person