We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries and complaints, and providing accurate information about our products and services. Key Responsibilities: 1. Handle Customer Calls: Handle inbound and outbound customer calls in a professional and courteous manner. 2. Respond to Customer Inquiries: Respond to customer inquiries and complaints in a timely and accurate manner. 3. Provide Product/Service Information: Provide accurate information about our products and services to customers. 4. Resolve Customer Issues: Resolve customer issues and complaints in a fair and timely manner. 5. Document Customer Interactions: Document customer interactions and feedback in our customer relationship management (CRM) software. 6. Meet Productivity and Quality Standards: Meet productivity and quality standards, including first call resolution (FCR) and customer satisfaction (CSAT) targets.
We are looking for a dynamic and results-driven Tally Sales Executive to join our team. The successful candidate will be responsible for generating sales leads, building relationships with customers, and driving revenue growth for our Tally products and services. Key Responsibilities: 1. Sales and Revenue Generation: Identify and pursue new business opportunities to meet sales targets and revenue goals. 2. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers to understand their needs and provide tailored solutions. 3. Product Knowledge: Develop and maintain in-depth knowledge of Tally products and services to effectively communicate their value proposition to customers. 4. Lead Generation: Identify and generate new leads through various channels, including networking, referrals, and marketing campaigns. 5. Sales Presentations: Deliver engaging sales presentations and demos to customers and prospects to showcase the benefits of Tally products and services. 6. Sales Forecasting: Accurately forecast sales performance and provide regular updates to management. 7. Collaboration: Work closely with internal teams, including marketing and support, to ensure alignment and maximize sales opportunities
We are seeking a highly skilled and customer-focused Customer Support Executive to join our team at Swiggy. As a Customer Support Executive, you will be responsible for handling customer inquiries and complaints, resolving issues related to food orders, deliveries, and payments, and providing exceptional customer service. Key Responsibilities: 1. *Handle Customer Calls/Chats*: Handle customer calls and chats in a professional and courteous manner. 2. Resolve Customer Issues: Resolve customer issues related to food orders, deliveries, and payments in a timely and efficient manner. 3. Provide Order Updates: Provide customers with updates on their orders, including delivery status and estimated delivery times. 4. Address Customer Complaints: Address customer complaints and concerns in a fair and timely manner. 5. Document Customer Interactions*: Document customer interactions and feedback in our customer relationship management (CRM) software. 6. Meet Productivity and Quality Standards: Meet productivity and quality standards, including first call resolution (FCR) and customer satisfaction (CSAT) targets.
We are seeking a highly skilled and experienced Accountant to join our team at our CA Firm. As an Accountant, you will be responsible for preparing and reviewing financial statements, conducting audits, and providing tax and financial planning services to clients. Key Responsibilities: 1. Financial Statement Preparation: Prepare and review financial statements, including balance sheets, income statements, and cash flow statements. 2. Audit and Assurance: Conduct audits and reviews of financial statements to ensure accuracy and compliance with accounting standards. 3. Tax Planning and Compliance: Provide tax planning and compliance services to clients, including preparation of tax returns and representation before tax authorities. 4. Financial Planning and Advisory: Provide financial planning and advisory services to clients, including budgeting, forecasting, and financial analysis. 5. Client Relationship Management: Build and maintain strong relationships with clients to understand their financial needs and provide tailored services. 6. Team Collaboration: Collaborate with other team members to ensure efficient and effective delivery of services.
Customer Support Executive to join our tele calling team. As a Customer Support Executive, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction via phone calls. Key Responsibilities: 1. Customer Inquiry Handling: Handle customer inquiries via phone calls, providing accurate and timely information. 2. Issue Resolution: Resolve customer complaints and issues in a fair and timely manner, ensuring customer satisfaction. 3. Product/Service Information: Provide customers with information about our products/services, including features, benefits, and applications. 4. Order Management: Assist customers with order-related inquiries, including tracking, shipping, and cancellations. 5. Customer Feedback: Collect customer feedback and escalate concerns to management for improvement. 6. Documentation: Document customer interactions and feedback in our customer relationship management (CRM) software. 7. Tele Calling: Make outbound calls to customers to resolve issues, provide information, and offer solutions.
We are seeking a highly skilled and customer-focused Customer Support Executive to join our voice process team. As a Customer Support Executive, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction via phone calls. Key Responsibilities: 1. Customer Inquiry Handling: Handle customer inquiries via phone calls, providing accurate and timely information. 2. Issue Resolution: Resolve customer complaints and issues in a fair and timely manner, ensuring customer satisfaction. 3. Product/Service Information: Provide customers with information about our products/services, including features, benefits, and applications. 4. Order Management: Assist customers with order-related inquiries, including tracking, shipping, and cancellations. 5. Customer Feedback: Collect customer feedback and escalate concerns to management for improvement. 6. Documentation: Document customer interactions and feedback in our customer relationship management (CRM) software.
We are seeking a highly skilled and customer-focused Customer Care Executive to join our team. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction. Key Responsibilities: 1. Customer Inquiry Handling: Handle customer inquiries via phone, email, chat, or social media, providing accurate and timely information. 2. Issue Resolution: Resolve customer complaints and issues in a fair and timely manner, ensuring customer satisfaction. 3. Product/Service Information: Provide customers with information about our products/services, including features, benefits, and applications. 4. Order Management: Assist customers with order-related inquiries, including tracking, shipping, and cancellations. 5. Customer Feedback: Collect customer feedback and escalate concerns to management for improvement. 6. Documentation: Document customer interactions and feedback in our customer relationship management (CRM) software.
We are seeking a highly skilled and experienced HR Recruiter to join our HR team. As an HR Recruiter, you will be responsible for attracting, selecting, and hiring top talent to meet the organization's staffing needs. Key Responsibilities: 1. Recruitment Strategy: Develop and implement recruitment strategies to attract top talent. 2. Job Posting: Create and post job advertisements on various job boards, social media, and other platforms. 3. Candidate Sourcing: Source candidates through various channels, including employee referrals, job boards, and social media. 4. Resume Screening: Screen resumes and cover letters to identify qualified candidates. 5. Interview Scheduling: Schedule and conduct interviews with candidates. 6. Candidate Communication: Communicate with candidates throughout the recruitment process, providing feedback and updates. 7. Job Offer: Extend job offers to selected candidates and negotiate terms. 8. Recruitment Metrics: Track and analyze recruitment metrics, including time-to-hire and source of hire.