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3 Job openings at Covanta Technology
Telesales Executive

Gomti Nagar, Lucknow

0 - 31 years

INR 0.1 - 0.18 Lacs P.A.

Remote

Full Time

We are looking for a dynamic and results-driven Tally Sales Executive to join our team. The successful candidate will be responsible for generating sales leads, building relationships with customers, and driving revenue growth for our Tally products and services. Key Responsibilities: 1. Sales and Revenue Generation: Identify and pursue new business opportunities to meet sales targets and revenue goals. 2. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers to understand their needs and provide tailored solutions. 3. Product Knowledge: Develop and maintain in-depth knowledge of Tally products and services to effectively communicate their value proposition to customers. 4. Lead Generation: Identify and generate new leads through various channels, including networking, referrals, and marketing campaigns. 5. Sales Presentations: Deliver engaging sales presentations and demos to customers and prospects to showcase the benefits of Tally products and services. 6. Sales Forecasting: Accurately forecast sales performance and provide regular updates to management. 7. Collaboration: Work closely with internal teams, including marketing and support, to ensure alignment and maximize sales opportunities

Customer Support Executive

Gomti Nagar, Lucknow

0 - 31 years

INR 0.12 - 0.15 Lacs P.A.

Remote

Full Time

We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries and complaints, and providing accurate information about our products and services. Key Responsibilities: 1. Handle Customer Calls: Handle inbound and outbound customer calls in a professional and courteous manner. 2. Respond to Customer Inquiries: Respond to customer inquiries and complaints in a timely and accurate manner. 3. Provide Product/Service Information: Provide accurate information about our products and services to customers. 4. Resolve Customer Issues: Resolve customer issues and complaints in a fair and timely manner. 5. Document Customer Interactions: Document customer interactions and feedback in our customer relationship management (CRM) software. 6. Meet Productivity and Quality Standards: Meet productivity and quality standards, including first call resolution (FCR) and customer satisfaction (CSAT) targets.

Customer Support Executive

Gomti Nagar, Lucknow

0 - 31 years

INR 1.68 - 1.8 Lacs P.A.

On-site

Full Time

We are seeking a highly skilled and customer-focused Customer Support Executive to join our team at Swiggy. As a Customer Support Executive, you will be responsible for handling customer inquiries and complaints, resolving issues related to food orders, deliveries, and payments, and providing exceptional customer service. Key Responsibilities: 1. *Handle Customer Calls/Chats*: Handle customer calls and chats in a professional and courteous manner. 2. Resolve Customer Issues: Resolve customer issues related to food orders, deliveries, and payments in a timely and efficient manner. 3. Provide Order Updates: Provide customers with updates on their orders, including delivery status and estimated delivery times. 4. Address Customer Complaints: Address customer complaints and concerns in a fair and timely manner. 5. Document Customer Interactions*: Document customer interactions and feedback in our customer relationship management (CRM) software. 6. Meet Productivity and Quality Standards: Meet productivity and quality standards, including first call resolution (FCR) and customer satisfaction (CSAT) targets.

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