Counsellor cum Telecaller

Job Description

Roles and Responsibilities Managing patient calls in a timely and effective manner. Converting patient leads to customers by providing accurate information about services Understanding patient problems. Identify patient needs and guide them to visit the hospital for better diagnosis. Providing the right solutions to the patients. Keeping records of all the leads and patient conversations in the database. Desired Candidate Profile Minimum 1 year of experience as a counsellor or in healthcare educational field. As we are in women and Fertility care sector, a female candidate is prefered. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Entally, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Language: Hindi (Required) Bengali (Required) Work Location: In person