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3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
Role Overview: As a Lead Counsellor/Team Lead - UK for the Kolkata Branch - WFO at our company, your role will involve working closely with the leadership team and counsellors to drive numbers and contribute to the growth of both yourself and Leap. Key Responsibilities: - Meet Allotted Team targets (Leads, Applications & Visas) - Contribute to developing a strong & efficient counselling team - Resolve escalations and ensure a smooth student journey - Conduct Training sessions & help build a world-class team of counsellors - Maintain high Satisfaction Ratings - Report & Data Management - Implement Organisational Values, Goals & objectives within the team - Collaborate with internal & external...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Counsellor or Senior Counsellor at our Bangalore branches (WFO), you will play a crucial role in driving numbers and contributing to the growth of Leap. Your responsibilities will include: - Meeting Allotted Team targets for leads, applications, and visas - Contributing to the development of a strong and efficient counselling team - Resolving escalations and ensuring a smooth student journey - Conducting training sessions to help build a world-class team of counsellors - Maintaining high satisfaction ratings - Managing reporting and data effectively - Implementing organizational values, goals, and objectives within the team - Collaborating with internal and external stakeholders to achi...
Posted 2 months ago
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